TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 2 out of 5 by from TurboTax is horrible Not user friendly, not transparent about fees and costs upfront. Wouldn't allow me to file at all without paying for a higher tier because I had claimed retirement funds - wouldn't allow me to not claim those funds in order to stay at a lower price point tier. Rejected my state filing and I'm pretty confident that will be rejected again because there was no difference in information. Always confusing. Always a thousand hoops to jump through. This is my last year of paying this much to be this frustrated.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is so Simple! I love TurboTax for how easy it is to get my taxes done. They make it very simple to follow their step-by-step guidance!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is great! Awesome software that has the latest up to date Tax filing information.
Date published: 2021-05-18
Rated 3 out of 5 by from It wouldn’t take my 2019 AGI The experience was good, made it easy but you wouldn’t accept my AGi from 2019 though I was staring at my last years return
Date published: 2021-05-18
Rated 1 out of 5 by from horrible experience This was horrible! It was rejected 4 times and without any explanation/help by turbotax
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use and helpful hints are a click away! Turbotax is so easy to use. It is cheap so I save a lot of money rather than paying $200 to $300 I can file for free.
Date published: 2021-05-18
Rated 5 out of 5 by from awesome very simple to use, costumer service was very helpful
Date published: 2021-05-18
Rated 5 out of 5 by from So Easy... Every year the program gets easier and easier to navigate.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax easy to use Great experience with this program. Has made filing taxes easier.
Date published: 2021-05-18
Rated 4 out of 5 by from used it for years I've used it for years..its great for uncomplicated returns!
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 179
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from TurboTax is horrible Not user friendly, not transparent about fees and costs upfront. Wouldn't allow me to file at all without paying for a higher tier because I had claimed retirement funds - wouldn't allow me to not claim those funds in order to stay at a lower price point tier. Rejected my state filing and I'm pretty confident that will be rejected again because there was no difference in information. Always confusing. Always a thousand hoops to jump through. This is my last year of paying this much to be this frustrated.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is so Simple! I love TurboTax for how easy it is to get my taxes done. They make it very simple to follow their step-by-step guidance!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is great! Awesome software that has the latest up to date Tax filing information.
Date published: 2021-05-18
Rated 3 out of 5 by from It wouldn’t take my 2019 AGI The experience was good, made it easy but you wouldn’t accept my AGi from 2019 though I was staring at my last years return
Date published: 2021-05-18
Rated 1 out of 5 by from horrible experience This was horrible! It was rejected 4 times and without any explanation/help by turbotax
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use and helpful hints are a click away! Turbotax is so easy to use. It is cheap so I save a lot of money rather than paying $200 to $300 I can file for free.
Date published: 2021-05-18
Rated 5 out of 5 by from awesome very simple to use, costumer service was very helpful
Date published: 2021-05-18
Rated 5 out of 5 by from So Easy... Every year the program gets easier and easier to navigate.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax easy to use Great experience with this program. Has made filing taxes easier.
Date published: 2021-05-18
Rated 4 out of 5 by from used it for years I've used it for years..its great for uncomplicated returns!
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 179