TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Quick and Efficient It was really simple to understand and go through everything
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is so helpful! Not as easy as in previous years. Found a few typos but overall, I am thankful to have Turbotax!
Date published: 2023-04-17
Rated 4 out of 5 by from Easy to do It was easy to do. Only complaint would be didn't know I would need info from my last year's tax return. Would have liked to know that sooner (if I missed it sorry) and had it ready to go.
Date published: 2023-04-17
Rated 4 out of 5 by from tax time is still scary but I like that it checks I like that turbo tax walks you through everything and that it checks at the end for errors
Date published: 2023-04-17
Rated 5 out of 5 by from Filing taxes was smooth and straightforward The workflow for filing taxes is careful and easy to follow.
Date published: 2023-04-17
Rated 4 out of 5 by from It was good. But you charge me when nobody help me I don't understand why you charge me $190 when nobody help me
Date published: 2023-04-17
Rated 3 out of 5 by from A lot for a little! It was easy and charged me extra to fill out the name of the 1099. I get it that most people that will use this section and have a million pieces of itemized information, But you got me for another 134 for using the 1 tab for nothing more than a total... Then another fee and I believe another one.. 200 bucks. And then wanted to charge 60 more for INS... Just as bad as the taxes themselves... Honestly with everything I made and could have written off a normal tax guy could have done better and probably for less
Date published: 2023-04-17
Rated 5 out of 5 by from Great Service and Product Loyal customer - Easy to use and well worth the cost!
Date published: 2023-04-17
Rated 5 out of 5 by from Smoother & Simpler Than I Expected Usually I read a LOT when doing my taxes. TurboTax anticipated what needed attention and what didn't, saving me HOURS of time while still calculating a decent, lawful refund.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was simple and not at all complex. It was easier than I expected. I was able to enter all of my information, and the greatest part was being able to upload my income from my business. They entered my tax information plus more, and this saved me time. Thank you
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1779
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and Efficient It was really simple to understand and go through everything
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is so helpful! Not as easy as in previous years. Found a few typos but overall, I am thankful to have Turbotax!
Date published: 2023-04-17
Rated 4 out of 5 by from Easy to do It was easy to do. Only complaint would be didn't know I would need info from my last year's tax return. Would have liked to know that sooner (if I missed it sorry) and had it ready to go.
Date published: 2023-04-17
Rated 4 out of 5 by from tax time is still scary but I like that it checks I like that turbo tax walks you through everything and that it checks at the end for errors
Date published: 2023-04-17
Rated 5 out of 5 by from Filing taxes was smooth and straightforward The workflow for filing taxes is careful and easy to follow.
Date published: 2023-04-17
Rated 4 out of 5 by from It was good. But you charge me when nobody help me I don't understand why you charge me $190 when nobody help me
Date published: 2023-04-17
Rated 3 out of 5 by from A lot for a little! It was easy and charged me extra to fill out the name of the 1099. I get it that most people that will use this section and have a million pieces of itemized information, But you got me for another 134 for using the 1 tab for nothing more than a total... Then another fee and I believe another one.. 200 bucks. And then wanted to charge 60 more for INS... Just as bad as the taxes themselves... Honestly with everything I made and could have written off a normal tax guy could have done better and probably for less
Date published: 2023-04-17
Rated 5 out of 5 by from Great Service and Product Loyal customer - Easy to use and well worth the cost!
Date published: 2023-04-17
Rated 5 out of 5 by from Smoother & Simpler Than I Expected Usually I read a LOT when doing my taxes. TurboTax anticipated what needed attention and what didn't, saving me HOURS of time while still calculating a decent, lawful refund.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was simple and not at all complex. It was easier than I expected. I was able to enter all of my information, and the greatest part was being able to upload my income from my business. They entered my tax information plus more, and this saved me time. Thank you
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1779