TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
SMEG2022 from
great
Experience is efficient and accurate. I will do again next year.
Date published: 2023-04-17
Rated 5 out of 5 by
lawnman607 from
Turbo Tax Always
Very easy to file both my personal and business taxes
Date published: 2023-04-17
Rated 3 out of 5 by
JeffyP from
It Gets the Job Done... but man the animations suk
Everything is fine. But whatever nonsense market research group told you to keep adding more and more animations and checks and verifications and all that nonsense to 'enhance consumer trust' ended up with a product that gets more bloated and jenky each year. I only keep using it b/c y'all have my info saved from last year. and please stop upselling me throughout the process. You're already charging me for premium.
Date published: 2023-04-17
Rated 5 out of 5 by
snowdoll1 from
TT makes life easier!
I've been using TT for years. Thanks for helping to make taxes easier.
Date published: 2023-04-17
Rated 1 out of 5 by
MAC77777 from
Too Expensive Not Enough
A lot of promise not a lot to show. I was very disappointed that they could not find me more refunds.
Date published: 2023-04-17
Rated 5 out of 5 by
Denbot23 from
I was really able to get the job done in one day.
I had a complex return to file and turbo tax home and business made it easy and I was able to get it done in one day.
Date published: 2023-04-17
Rated 5 out of 5 by
Katie1217 from
Turbo Tax makes filing taxes easy
Great service and options for making sure that you got everything right the first time!!!
Date published: 2023-04-17
Rated 5 out of 5 by
Giggles7775 from
Love Turbo Tax
I love the fast and easy system to file my own taxes. Their price is pretty comptetive
Date published: 2023-04-17
Rated 3 out of 5 by
KTMin from
Still a little trouble with K-1's
I've had a K-1 from a business I own for 4 years now and every time I get to this section of TurboTax I get confused. I am using the step-by-step view and following the prompts on TurboTax. You would expect to get questions that would align with me starting at the top of my K-1 and entering each box in order. But this is not the case. It jumps around more than a reasonable person would expect. I have codes in the last few boxes (for example section 179) and the prompts never align with the IRS forms for these codes. Wish they would do a little better and make it crystal clear.
Date published: 2023-04-17
Rated 5 out of 5 by
kbhat1 from
Turbo Tax makes it easy and is comprehensive
Very comprehensive covering different aspects. Made it easy to file federal and state tax.
All TurboTax® Offerings Reviews - Page 1776
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
SMEG2022 from
great
Experience is efficient and accurate. I will do again next year.
Date published: 2023-04-17
Rated 5 out of 5 by
lawnman607 from
Turbo Tax Always
Very easy to file both my personal and business taxes
Date published: 2023-04-17
Rated 3 out of 5 by
JeffyP from
It Gets the Job Done... but man the animations suk
Everything is fine. But whatever nonsense market research group told you to keep adding more and more animations and checks and verifications and all that nonsense to 'enhance consumer trust' ended up with a product that gets more bloated and jenky each year. I only keep using it b/c y'all have my info saved from last year. and please stop upselling me throughout the process. You're already charging me for premium.
Date published: 2023-04-17
Rated 5 out of 5 by
snowdoll1 from
TT makes life easier!
I've been using TT for years. Thanks for helping to make taxes easier.
Date published: 2023-04-17
Rated 1 out of 5 by
MAC77777 from
Too Expensive Not Enough
A lot of promise not a lot to show. I was very disappointed that they could not find me more refunds.
Date published: 2023-04-17
Rated 5 out of 5 by
Denbot23 from
I was really able to get the job done in one day.
I had a complex return to file and turbo tax home and business made it easy and I was able to get it done in one day.
Date published: 2023-04-17
Rated 5 out of 5 by
Katie1217 from
Turbo Tax makes filing taxes easy
Great service and options for making sure that you got everything right the first time!!!
Date published: 2023-04-17
Rated 5 out of 5 by
Giggles7775 from
Love Turbo Tax
I love the fast and easy system to file my own taxes. Their price is pretty comptetive
Date published: 2023-04-17
Rated 3 out of 5 by
KTMin from
Still a little trouble with K-1's
I've had a K-1 from a business I own for 4 years now and every time I get to this section of TurboTax I get confused. I am using the step-by-step view and following the prompts on TurboTax. You would expect to get questions that would align with me starting at the top of my K-1 and entering each box in order. But this is not the case. It jumps around more than a reasonable person would expect. I have codes in the last few boxes (for example section 179) and the prompts never align with the IRS forms for these codes. Wish they would do a little better and make it crystal clear.
Date published: 2023-04-17
Rated 5 out of 5 by
kbhat1 from
Turbo Tax makes it easy and is comprehensive
Very comprehensive covering different aspects. Made it easy to file federal and state tax.
All TurboTax® Offerings Reviews - Page 1776
Date published: 2023-04-17