TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is awesome and Maria is the best. Amazing Maria walked me through everything. Huge Huge help and wonderful personality. She went above and beyond to help me. Maria stayed on the line and solved every situation that came up. 2 states, own a business and worked in both states, residence in state other than I work in. She just kept going till we finished my taxes. Thank you so much Maria. Your a life saver.
Date published: 2023-04-17
Rated 5 out of 5 by from great jelp everytime Doing taxes is not fun. But I have been using turbo tax for almost 10 years now, and it's been a great help every time. It's easy to use, and the recent features of importing the forms from images and financial institutions has made the process so much easier.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is reliable It didn't prompt to enter details of 1098. I had to find ways to make entries for this. Looks like this is a defect. You claim you will ensure maximum refund, this is a serious defect
Date published: 2023-04-17
Rated 5 out of 5 by from accurate, easy, fast. It is said, no hesitation fast, acurrate,way easy.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax Very good experience! I enjoyed doing my taxes this best it was so easy to navigate through turbo tax
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax The online support was great! Very timely and helpful.
Date published: 2023-04-17
Rated 5 out of 5 by from Great easy tool to use I have been using Turbo Tax for almost 10 years. I have thought it was easy way to perform non complex tax returns.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to follow ease of preparation and resource access, very convenient
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy This is my 5th year doing Intuit turbo tax. It's really easy to follow instructions. It only takes 40 minutes of your time.
Date published: 2023-04-17
Rated 1 out of 5 by from Stop trying to charge me for more services Everything is an up-sale... This is really annoying, just let me use what I selected. Heaven forbid if you select 'pay with my refund', because you will get a $39 processor fee. If you try to switch back to paying by CC, the screen doesn't update and the company will still try to collect that extra $39. Just make it simple, understand that the people filing their taxes are here because Intuit lobbied congress so hard it's almost impossible to file for free anymore.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1770
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome and Maria is the best. Amazing Maria walked me through everything. Huge Huge help and wonderful personality. She went above and beyond to help me. Maria stayed on the line and solved every situation that came up. 2 states, own a business and worked in both states, residence in state other than I work in. She just kept going till we finished my taxes. Thank you so much Maria. Your a life saver.
Date published: 2023-04-17
Rated 5 out of 5 by from great jelp everytime Doing taxes is not fun. But I have been using turbo tax for almost 10 years now, and it's been a great help every time. It's easy to use, and the recent features of importing the forms from images and financial institutions has made the process so much easier.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is reliable It didn't prompt to enter details of 1098. I had to find ways to make entries for this. Looks like this is a defect. You claim you will ensure maximum refund, this is a serious defect
Date published: 2023-04-17
Rated 5 out of 5 by from accurate, easy, fast. It is said, no hesitation fast, acurrate,way easy.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax Very good experience! I enjoyed doing my taxes this best it was so easy to navigate through turbo tax
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax The online support was great! Very timely and helpful.
Date published: 2023-04-17
Rated 5 out of 5 by from Great easy tool to use I have been using Turbo Tax for almost 10 years. I have thought it was easy way to perform non complex tax returns.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to follow ease of preparation and resource access, very convenient
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy This is my 5th year doing Intuit turbo tax. It's really easy to follow instructions. It only takes 40 minutes of your time.
Date published: 2023-04-17
Rated 1 out of 5 by from Stop trying to charge me for more services Everything is an up-sale... This is really annoying, just let me use what I selected. Heaven forbid if you select 'pay with my refund', because you will get a $39 processor fee. If you try to switch back to paying by CC, the screen doesn't update and the company will still try to collect that extra $39. Just make it simple, understand that the people filing their taxes are here because Intuit lobbied congress so hard it's almost impossible to file for free anymore.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1770