TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Student
Rated 5 out of 5 by from Turbotax is great I am a student and while they try to get me to buy their deluxe products or whatever it may be, they still give me the best deal on filing my taxes in an easy and manageable way. I love that it saves history so it makes my life easier.
Date published: 2021-05-07
Rated 5 out of 5 by from love It, Better every year Thank You Turbo Tax, you make it much easier and less nerve racking
Date published: 2021-05-07
Rated 3 out of 5 by from Not the best I was asked to pay and I put all my information for the 1040 form because I was a student and a disabled veteran. When asked to pay, then a few simple questions were asked to complete my file return. Considering I am unemployed, a disabled veteran, and was a student during 2020, I am not sure why I didn't qualify for the $0 cost
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is awesome. Best way to file your taxes. They make the forms easy to fill out and explain what everything means and what they would recommend.
Date published: 2021-05-07
Rated 5 out of 5 by from Makes things easy autofills alot of fields to help you move along faster
Date published: 2021-05-07
Rated 4 out of 5 by from some good, some not so good I encountered several level 1 tech support people that did not understand the platform. Also, I knew more about taxes than they did. Eventually, I figured out how to fix my issues primarily on my own. But I also had a CPA help a little at the very end.
Date published: 2021-05-07
Rated 5 out of 5 by from Love Turbo Tax I use it every year for my business and my personal taxes. Works well for me.
Date published: 2021-05-07
Rated 5 out of 5 by from Highly recommend So easy with shirleys help. Couldn’t have done it without her.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo tax great help is always available 99% of the representatives are very helpful and knowledgeable
Date published: 2021-05-07
Rated 3 out of 5 by from Turbotax is pretty good I have used Turbotax (and a Mac) for many years. This is the first time I am writing a review. I see an evolution has been occurring. As I recall, Turbotax was less certain of what a user desired and so the steps were more dogmatic. I found it easier to jump into and out of EasySteps. It is here that I found Turbotax less than intuitive. Now that I have finished calculating my taxes, filing and printing my state return was less than obvious. After filing my federal taxes, all that I needed to do was to print the state forms to mail in. I've already done them, but I had to stop and resume at a later time. Where is the print state forms? I do not wish to reenter them nor review them. I just want print them. Okay, I can and do succeed. Then I am reviewing the paper copy. On the bottom of some pages it says, "Keep a copy of this schedule for your records". Since I am presuming I am keeping a copy of my return anyway, what does this mean? Does it mean, "Do not return with my printed forms?"
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1765
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is great I am a student and while they try to get me to buy their deluxe products or whatever it may be, they still give me the best deal on filing my taxes in an easy and manageable way. I love that it saves history so it makes my life easier.
Date published: 2021-05-07
Rated 5 out of 5 by from love It, Better every year Thank You Turbo Tax, you make it much easier and less nerve racking
Date published: 2021-05-07
Rated 3 out of 5 by from Not the best I was asked to pay and I put all my information for the 1040 form because I was a student and a disabled veteran. When asked to pay, then a few simple questions were asked to complete my file return. Considering I am unemployed, a disabled veteran, and was a student during 2020, I am not sure why I didn't qualify for the $0 cost
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is awesome. Best way to file your taxes. They make the forms easy to fill out and explain what everything means and what they would recommend.
Date published: 2021-05-07
Rated 5 out of 5 by from Makes things easy autofills alot of fields to help you move along faster
Date published: 2021-05-07
Rated 4 out of 5 by from some good, some not so good I encountered several level 1 tech support people that did not understand the platform. Also, I knew more about taxes than they did. Eventually, I figured out how to fix my issues primarily on my own. But I also had a CPA help a little at the very end.
Date published: 2021-05-07
Rated 5 out of 5 by from Love Turbo Tax I use it every year for my business and my personal taxes. Works well for me.
Date published: 2021-05-07
Rated 5 out of 5 by from Highly recommend So easy with shirleys help. Couldn’t have done it without her.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo tax great help is always available 99% of the representatives are very helpful and knowledgeable
Date published: 2021-05-07
Rated 3 out of 5 by from Turbotax is pretty good I have used Turbotax (and a Mac) for many years. This is the first time I am writing a review. I see an evolution has been occurring. As I recall, Turbotax was less certain of what a user desired and so the steps were more dogmatic. I found it easier to jump into and out of EasySteps. It is here that I found Turbotax less than intuitive. Now that I have finished calculating my taxes, filing and printing my state return was less than obvious. After filing my federal taxes, all that I needed to do was to print the state forms to mail in. I've already done them, but I had to stop and resume at a later time. Where is the print state forms? I do not wish to reenter them nor review them. I just want print them. Okay, I can and do succeed. Then I am reviewing the paper copy. On the bottom of some pages it says, "Keep a copy of this schedule for your records". Since I am presuming I am keeping a copy of my return anyway, what does this mean? Does it mean, "Do not return with my printed forms?"
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1765