TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo-Tax is best!!! Turbo-Tax is so easy to use. I found after filing that I did not list all deductions. It was so very easy to do an amendment. Awesome tax program for do-it-yourself prepare.
Date published: 2023-04-17
Rated 4 out of 5 by from price increases constantly Although the e-file is efficient, the constant upcharge is annoying. I thought I could file federal and state for less than $150 but the final cost was &178
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is awesome! TurboTax makes tax filing less stressful and smoothly.
Date published: 2023-04-17
Rated 3 out of 5 by from Filed return w error, pended IRS funds - errors. So you took my $2664 on my debit card, pended those funds in my account at the bank and then returned my return that was suppose to be "error free" and it had an error - now I need those funds returned so I can refile - - efile in time. A big problem.
Date published: 2023-04-17
Rated 5 out of 5 by from Very easy to use sometime the software is asking me to enter the details that it should know it already. For example, real estate rental property details are filled up and again it asked by showing the IRS form and asking me to type the details when it was doing the final review. It was confusing.
Date published: 2023-04-17
Rated 1 out of 5 by from poorly explained and just wants to sell you a plan it didnt explain the language on the tax forms the app is broken it made me pay, even though the part it made me pay for denied when my forms were denied they didnt tell me how to fix it so they denied again
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo is great! Very easy and helpful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-17
Rated 2 out of 5 by from Not so easy for the tax lame individual I submitted my taxes and they got rejected because there were missing items that TurboTax never asked me about. I don't know how TurboTax decides what to ask and what not to ask, but in the process it allows certain things to fall in the cracks.
Date published: 2023-04-17
Rated 5 out of 5 by from Very Upset I just used Turbo Tax to do my boyfriend's taxes. I used one of the "free" sites provided by the federal government to file mine earlier this year. I ended up owing 40 dollars using them and my boyfriend is getting over 2000 dollars back. I want to scream right now. I will be using turbo tax for my filing next year, and guess what? Turbo tax is actually free. I ended up having to pay 20 dollars to use one of the federal recommendations. Use turbo tax, I never knew, and now I know.
Date published: 2023-04-17
Rated 5 out of 5 by from I Love Turbotax I have been using Turbo tax for years and years. It makes it so easy to do my taxes and helps me make sure I do not miss anything. I would 100% recommend others to use this great program.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1761
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo-Tax is best!!! Turbo-Tax is so easy to use. I found after filing that I did not list all deductions. It was so very easy to do an amendment. Awesome tax program for do-it-yourself prepare.
Date published: 2023-04-17
Rated 4 out of 5 by from price increases constantly Although the e-file is efficient, the constant upcharge is annoying. I thought I could file federal and state for less than $150 but the final cost was &178
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is awesome! TurboTax makes tax filing less stressful and smoothly.
Date published: 2023-04-17
Rated 3 out of 5 by from Filed return w error, pended IRS funds - errors. So you took my $2664 on my debit card, pended those funds in my account at the bank and then returned my return that was suppose to be "error free" and it had an error - now I need those funds returned so I can refile - - efile in time. A big problem.
Date published: 2023-04-17
Rated 5 out of 5 by from Very easy to use sometime the software is asking me to enter the details that it should know it already. For example, real estate rental property details are filled up and again it asked by showing the IRS form and asking me to type the details when it was doing the final review. It was confusing.
Date published: 2023-04-17
Rated 1 out of 5 by from poorly explained and just wants to sell you a plan it didnt explain the language on the tax forms the app is broken it made me pay, even though the part it made me pay for denied when my forms were denied they didnt tell me how to fix it so they denied again
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo is great! Very easy and helpful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-17
Rated 2 out of 5 by from Not so easy for the tax lame individual I submitted my taxes and they got rejected because there were missing items that TurboTax never asked me about. I don't know how TurboTax decides what to ask and what not to ask, but in the process it allows certain things to fall in the cracks.
Date published: 2023-04-17
Rated 5 out of 5 by from Very Upset I just used Turbo Tax to do my boyfriend's taxes. I used one of the "free" sites provided by the federal government to file mine earlier this year. I ended up owing 40 dollars using them and my boyfriend is getting over 2000 dollars back. I want to scream right now. I will be using turbo tax for my filing next year, and guess what? Turbo tax is actually free. I ended up having to pay 20 dollars to use one of the federal recommendations. Use turbo tax, I never knew, and now I know.
Date published: 2023-04-17
Rated 5 out of 5 by from I Love Turbotax I have been using Turbo tax for years and years. It makes it so easy to do my taxes and helps me make sure I do not miss anything. I would 100% recommend others to use this great program.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1761