TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is a life saver I've used TurboTax for years and I couldn't do my taxes without it. As my life has grown and changed - from children, to divorce and finally retirement - this tax software has handled every twist. This year I had a technical question and the help desk was prompt, knowledgeable and upbeat.
Date published: 2023-04-17
Rated 2 out of 5 by from It was quick Was disappointed in the prices they charged with me at the very end. Wasn't aware at all. Kind of sneaky on their part in my opinion.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great! This is my eighth year using this product and, although it's a lengthy process to do your taxes, Turbo Tax has helped me get a tax refund using deductions and tax breaks that I didn't know I could use. I would highly recommend it to everyone. [I also know several accountants who recommend it to their friends. ;) ]
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax saves the day The step by step process makes doing my taxes easy and I feel confident with the results.
Date published: 2023-04-17
Rated 3 out of 5 by from no way to undo applying to estimated taxes I accidentally applied my state refund to next year's estimated taxes and tried to find the screen to undo that applied amount. I finally found it but it never updated properly despite several attempts, so now I have $400 of credit towards next year and not refunding to me.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax simplied my filing It pulled most of the information over for me. The parts where it asked questions made sure I didn't forget anything
Date published: 2023-04-17
Rated 2 out of 5 by from Charged way more than I am used to. Wasnt thrilled 2 stars. I will probably change filers next year. its a shame
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is helpful Turbo tax was helpful and easy to manage. Im happy we did not have to go through someone else.
Date published: 2023-04-17
Rated 5 out of 5 by from Great product Great product, very easy to use, they check everything to make sure it's filled out correctly, great at explaining everything you may not understand.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo easy to use, customer friendly, good explanation of process
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1760
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is a life saver I've used TurboTax for years and I couldn't do my taxes without it. As my life has grown and changed - from children, to divorce and finally retirement - this tax software has handled every twist. This year I had a technical question and the help desk was prompt, knowledgeable and upbeat.
Date published: 2023-04-17
Rated 2 out of 5 by from It was quick Was disappointed in the prices they charged with me at the very end. Wasn't aware at all. Kind of sneaky on their part in my opinion.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great! This is my eighth year using this product and, although it's a lengthy process to do your taxes, Turbo Tax has helped me get a tax refund using deductions and tax breaks that I didn't know I could use. I would highly recommend it to everyone. [I also know several accountants who recommend it to their friends. ;) ]
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax saves the day The step by step process makes doing my taxes easy and I feel confident with the results.
Date published: 2023-04-17
Rated 3 out of 5 by from no way to undo applying to estimated taxes I accidentally applied my state refund to next year's estimated taxes and tried to find the screen to undo that applied amount. I finally found it but it never updated properly despite several attempts, so now I have $400 of credit towards next year and not refunding to me.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax simplied my filing It pulled most of the information over for me. The parts where it asked questions made sure I didn't forget anything
Date published: 2023-04-17
Rated 2 out of 5 by from Charged way more than I am used to. Wasnt thrilled 2 stars. I will probably change filers next year. its a shame
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is helpful Turbo tax was helpful and easy to manage. Im happy we did not have to go through someone else.
Date published: 2023-04-17
Rated 5 out of 5 by from Great product Great product, very easy to use, they check everything to make sure it's filled out correctly, great at explaining everything you may not understand.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo easy to use, customer friendly, good explanation of process
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1760