TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Filing taxes was smooth and straightforward The workflow for filing taxes is careful and easy to follow.
Date published: 2023-04-17
Rated 4 out of 5 by from It was good. But you charge me when nobody help me I don't understand why you charge me $190 when nobody help me
Date published: 2023-04-17
Rated 3 out of 5 by from A lot for a little! It was easy and charged me extra to fill out the name of the 1099. I get it that most people that will use this section and have a million pieces of itemized information, But you got me for another 134 for using the 1 tab for nothing more than a total... Then another fee and I believe another one.. 200 bucks. And then wanted to charge 60 more for INS... Just as bad as the taxes themselves... Honestly with everything I made and could have written off a normal tax guy could have done better and probably for less
Date published: 2023-04-17
Rated 5 out of 5 by from Great Service and Product Loyal customer - Easy to use and well worth the cost!
Date published: 2023-04-17
Rated 5 out of 5 by from Smoother & Simpler Than I Expected Usually I read a LOT when doing my taxes. TurboTax anticipated what needed attention and what didn't, saving me HOURS of time while still calculating a decent, lawful refund.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was simple and not at all complex. It was easier than I expected. I was able to enter all of my information, and the greatest part was being able to upload my income from my business. They entered my tax information plus more, and this saved me time. Thank you
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is the best!!! Always easy to use and willing to help when you need it1
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is outstanding Never fails me and is always helpful. Very Knowledgeable in hard asking questions but description is always there for help
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great Everything went as expected. No problems at all. Finished in under an hour
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax-Not User Friendly Not user friendly for more complex returns. Would be nice to be able to see the return prior to paying. Not friendly menu and search. Would like to be able to see worksheets and make adjustments there. Very hard to get around and correct errors. I wouldn't recommend it to someone if they didn't have a simple return. Basically-not itemizing or have K-1's.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1759
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Filing taxes was smooth and straightforward The workflow for filing taxes is careful and easy to follow.
Date published: 2023-04-17
Rated 4 out of 5 by from It was good. But you charge me when nobody help me I don't understand why you charge me $190 when nobody help me
Date published: 2023-04-17
Rated 3 out of 5 by from A lot for a little! It was easy and charged me extra to fill out the name of the 1099. I get it that most people that will use this section and have a million pieces of itemized information, But you got me for another 134 for using the 1 tab for nothing more than a total... Then another fee and I believe another one.. 200 bucks. And then wanted to charge 60 more for INS... Just as bad as the taxes themselves... Honestly with everything I made and could have written off a normal tax guy could have done better and probably for less
Date published: 2023-04-17
Rated 5 out of 5 by from Great Service and Product Loyal customer - Easy to use and well worth the cost!
Date published: 2023-04-17
Rated 5 out of 5 by from Smoother & Simpler Than I Expected Usually I read a LOT when doing my taxes. TurboTax anticipated what needed attention and what didn't, saving me HOURS of time while still calculating a decent, lawful refund.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was simple and not at all complex. It was easier than I expected. I was able to enter all of my information, and the greatest part was being able to upload my income from my business. They entered my tax information plus more, and this saved me time. Thank you
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is the best!!! Always easy to use and willing to help when you need it1
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is outstanding Never fails me and is always helpful. Very Knowledgeable in hard asking questions but description is always there for help
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great Everything went as expected. No problems at all. Finished in under an hour
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax-Not User Friendly Not user friendly for more complex returns. Would be nice to be able to see the return prior to paying. Not friendly menu and search. Would like to be able to see worksheets and make adjustments there. Very hard to get around and correct errors. I wouldn't recommend it to someone if they didn't have a simple return. Basically-not itemizing or have K-1's.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1759