TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 1 out of 5 by
NoNicknameEntered from
Fancy graphics that mostly waste time
Turbo tax does spectacle, without any real substance. Sit through graphics of bars loading as it states it is searching for returns that could be done without. Constant interruptions to ask if you want to add on more paid services. Harrassement over completing items you already went back and deselected. A great advocate for discontinuing taxes.
Date published: 2023-04-17
Rated 5 out of 5 by
EllaC18 from
Very helpful
TurboTax was recommended by a friend and I couldn't believe how easy and helpful the site was.
Date published: 2023-04-17
Rated 5 out of 5 by
Ervy from
Great program
Recommend it to my friends because it is easy to use!
Date published: 2023-04-17
Rated 5 out of 5 by
Anil_14 from
Excellent Product!!!
It's been very easy to use & seamless to pull details. Highly recommend it!!
Date published: 2023-04-17
Rated 2 out of 5 by
null from
Your program failed at submitting my tax return.
The whole turbotax program worked beautifully until the end. Then the disaster began. The file submission did not go through, and failed again and again. I was desperate. Apparently I needed an update to the program, but no one told me clearly. There was a little note about an update possibly being necessary, and instruction to "check the online version" (whatever that is). I need to be very clear -- YOU MUST FIX THIS PROBLEM, BEFORE YOU SET UP A STRESSFUL SITUATION FOR THOUSANDS OF YOUR USERS. There was truly no clear instruction as to what to do to update, no button to press, no clear error message with a clear instruction how to update the software. You MUST fix this problem or I will leave Intuit entirely after being a customer for more than a decade. It took hours to fix, and huge stress.
Date published: 2023-04-17
Rated 5 out of 5 by
Omron2 from
Great for Expats!
As an Expat working overseas, Turbo tax really helped me with my tax return.
Date published: 2023-04-17
Rated 5 out of 5 by
Cozcon from
:,,,)
Forms, numbers, scrolling, spelling-- all of these things are a nightmare to me and filing taxes requires all of them plus some extra things I'm not a huge fan of. I've been using T.Tax for 8 years and every single year I'm astonished by how painless the experience is. I say with absolute sincerity that this is one of the greatest resources available.
Date published: 2023-04-17
Rated 1 out of 5 by
jer1954 from
waste of money
Online expert was no help at all. When I asked for a live person, they were closed until Monday morning.
Date published: 2023-04-17
Rated 5 out of 5 by
Cheryl103 from
Turbo Tax is a great tool to use to file.
I have used Turbo Tax for at least a decade. It is easy to use and provides all of the tools I need to file. I love using the import function to get data entered into my tax returns.
Date published: 2023-04-17
Rated 5 out of 5 by
Jojo A from
Great experience!
It was easy thanks to the guides and questions and explanations provided throughout the process of completing this return.
All TurboTax® Offerings Reviews - Page 1758
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
NoNicknameEntered from
Fancy graphics that mostly waste time
Turbo tax does spectacle, without any real substance. Sit through graphics of bars loading as it states it is searching for returns that could be done without. Constant interruptions to ask if you want to add on more paid services. Harrassement over completing items you already went back and deselected. A great advocate for discontinuing taxes.
Date published: 2023-04-17
Rated 5 out of 5 by
EllaC18 from
Very helpful
TurboTax was recommended by a friend and I couldn't believe how easy and helpful the site was.
Date published: 2023-04-17
Rated 5 out of 5 by
Ervy from
Great program
Recommend it to my friends because it is easy to use!
Date published: 2023-04-17
Rated 5 out of 5 by
Anil_14 from
Excellent Product!!!
It's been very easy to use & seamless to pull details. Highly recommend it!!
Date published: 2023-04-17
Rated 2 out of 5 by
null from
Your program failed at submitting my tax return.
The whole turbotax program worked beautifully until the end. Then the disaster began. The file submission did not go through, and failed again and again. I was desperate. Apparently I needed an update to the program, but no one told me clearly. There was a little note about an update possibly being necessary, and instruction to "check the online version" (whatever that is). I need to be very clear -- YOU MUST FIX THIS PROBLEM, BEFORE YOU SET UP A STRESSFUL SITUATION FOR THOUSANDS OF YOUR USERS. There was truly no clear instruction as to what to do to update, no button to press, no clear error message with a clear instruction how to update the software. You MUST fix this problem or I will leave Intuit entirely after being a customer for more than a decade. It took hours to fix, and huge stress.
Date published: 2023-04-17
Rated 5 out of 5 by
Omron2 from
Great for Expats!
As an Expat working overseas, Turbo tax really helped me with my tax return.
Date published: 2023-04-17
Rated 5 out of 5 by
Cozcon from
:,,,)
Forms, numbers, scrolling, spelling-- all of these things are a nightmare to me and filing taxes requires all of them plus some extra things I'm not a huge fan of. I've been using T.Tax for 8 years and every single year I'm astonished by how painless the experience is. I say with absolute sincerity that this is one of the greatest resources available.
Date published: 2023-04-17
Rated 1 out of 5 by
jer1954 from
waste of money
Online expert was no help at all. When I asked for a live person, they were closed until Monday morning.
Date published: 2023-04-17
Rated 5 out of 5 by
Cheryl103 from
Turbo Tax is a great tool to use to file.
I have used Turbo Tax for at least a decade. It is easy to use and provides all of the tools I need to file. I love using the import function to get data entered into my tax returns.
Date published: 2023-04-17
Rated 5 out of 5 by
Jojo A from
Great experience!
It was easy thanks to the guides and questions and explanations provided throughout the process of completing this return.
All TurboTax® Offerings Reviews - Page 1758
Date published: 2023-04-17