TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from so helpful and patient i was getting exasperated and Francis and another Lady calmly held my hand and got me thru
Date published: 2021-05-07
Rated 4 out of 5 by from Good but not as intuitive as prior years Experts were quickly available and very helpful and patient
Date published: 2021-05-07
Rated 4 out of 5 by from TurboTax is a time saver! I have found TurboTax to be a great product. Whenever I couldn't figure something out, all I had to do was ask for help from a live person, and my problem would be resolved within a few minutes.
Date published: 2021-05-07
Rated 5 out of 5 by from Was Easy to use. Straight forward information and easy to use, recommend using Turbo tax.
Date published: 2021-05-07
Rated 4 out of 5 by from Trouble e-filing It would not give me updates I needed. All it would do is keep saying its installing
Date published: 2021-05-07
Rated 5 out of 5 by from Aweson product. Great product saved tons of $. Best product for quick and east tax prep.
Date published: 2021-05-07
Rated 4 out of 5 by from TurboTax is mostly great, but can be improved... I love the ability to import 1099 data, but I am frustrated with the inability for TurboTax to track my rental property (Sched E) carry forward losses and cost basis for EACH individual rental property I own. I also had frustration when I first called into "Live Support" as the initial agent had extreme difficulty finding my account information so she could confirm I had paid for speaking with a tax expert. Please improve in this area of being able to track and confirm customer purchases.
Date published: 2021-05-07
Rated 5 out of 5 by from Great Product Very easy to use and informative about the tax laws
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is a great tool Turbo Tax is easy to use and very helpful. What you need is just getting documents ready. Turbo Tax will guide you finishing the job step by step.
Date published: 2021-05-07
Rated 5 out of 5 by from Made taxes easy I used TurboTax Live and it took all the complicated parts of filing taxes out of my hands. Definitely the smoothest and most headache-free experience I've had, all for a good cost. Will continue using this in years to come.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1741
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from so helpful and patient i was getting exasperated and Francis and another Lady calmly held my hand and got me thru
Date published: 2021-05-07
Rated 4 out of 5 by from Good but not as intuitive as prior years Experts were quickly available and very helpful and patient
Date published: 2021-05-07
Rated 4 out of 5 by from TurboTax is a time saver! I have found TurboTax to be a great product. Whenever I couldn't figure something out, all I had to do was ask for help from a live person, and my problem would be resolved within a few minutes.
Date published: 2021-05-07
Rated 5 out of 5 by from Was Easy to use. Straight forward information and easy to use, recommend using Turbo tax.
Date published: 2021-05-07
Rated 4 out of 5 by from Trouble e-filing It would not give me updates I needed. All it would do is keep saying its installing
Date published: 2021-05-07
Rated 5 out of 5 by from Aweson product. Great product saved tons of $. Best product for quick and east tax prep.
Date published: 2021-05-07
Rated 4 out of 5 by from TurboTax is mostly great, but can be improved... I love the ability to import 1099 data, but I am frustrated with the inability for TurboTax to track my rental property (Sched E) carry forward losses and cost basis for EACH individual rental property I own. I also had frustration when I first called into "Live Support" as the initial agent had extreme difficulty finding my account information so she could confirm I had paid for speaking with a tax expert. Please improve in this area of being able to track and confirm customer purchases.
Date published: 2021-05-07
Rated 5 out of 5 by from Great Product Very easy to use and informative about the tax laws
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is a great tool Turbo Tax is easy to use and very helpful. What you need is just getting documents ready. Turbo Tax will guide you finishing the job step by step.
Date published: 2021-05-07
Rated 5 out of 5 by from Made taxes easy I used TurboTax Live and it took all the complicated parts of filing taxes out of my hands. Definitely the smoothest and most headache-free experience I've had, all for a good cost. Will continue using this in years to come.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1741