TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Love Turbo Tax I love the fact that it walks me through every step.
Date published: 2023-04-27
Rated 4 out of 5 by from Good It was good and easy to use and very helpful thanks
Date published: 2023-04-27
Rated 5 out of 5 by from Easy to use! I've used Turbo Tax over the last few years and it just keeps getting better.
Date published: 2023-04-27
Rated 5 out of 5 by from Much Easier that it was to file with an acct. We originally wanted to file taxes with an accountant. After doing so, and reviewing their tax filing summary, we decided to file on our own with turbo tax. Turbo tax guided us through filing significantly better and caught many other items that the original accountant did not even think to ask for. We had a fairly complex tax return with a 1031 exchange and sale and purchase of property. Along with child care costs and the costs of getting a short term rental up and running. Turbo tax made as easy as possible with our given situation.
Date published: 2023-04-27
Rated 5 out of 5 by from One word: PHENOMENAL!!! WE MAY NOT LOVE TAXES BUT WE LOVE TURBOTAX. THE BEST PART BY FAR IS THE ONLINE PERSONAL SUPPORT
Date published: 2023-04-27
Rated 5 out of 5 by from very reliable turbo tax was very helpful in filing my taxes. the system was very easy and straight forward.
Date published: 2023-04-27
Rated 1 out of 5 by from OVER CHARGED I DIDN'T UP GRADE ANYTHING ON MY RETURN. I HAD 2 W-2 FORMS AND A 1099-NEC & AND 1099 STATE UNEMPLOYMENT FORM. SHOULD BE GOOD TO GO WITH ALL MY INFORMATION, BECAUSE IT'S ALREADY IN THIS FREE/ $69.95 TO FILE SYSTEM AND THEN WHEN I PAID FOR MY TAXES TO BE FILED ENTER MY CREDIT CARD INFORMATION AND THEY CHARGE ME $273.00 STOLEN OUT OF MY BANK ACCOUNT. TO SAY THE LEAST, I WILL NEVER USED TURBO TAX AGAIN AND MAY CONSIDER STARTING UP A CLASS ACTION LAWSUIT FOR NOT TELLING ME AT THE CHECK OUT HOW MUCH IT'S GOING TO COST, NEXT PAGE WAS WHERE THEY SHOWED HOW MUCH THEY STOLE OUT OF MY CHECKING OUT. MY TAX PERSON WOULD OF ONLY CHARGE ME $ 150.00 TO $200.00 AT THE MOST. NOT $ 273.00 FOR CRAP SERVICE I GOT.
Date published: 2023-04-27
Rated 5 out of 5 by from TurboTax is quick and easy! Quick and easy to use. Helpful chat and webpage design.
Date published: 2023-04-27
Rated 5 out of 5 by from Smooth and easy processing Awesome assistance and smooth easy process. Customer care help makes everything seem easier than it actually is!!
Date published: 2023-04-27
Rated 5 out of 5 by from Very Easy As much fun as doing taxes isn't, Turbo tax takes some of the pain away.
Date published: 2023-04-27
All TurboTax® Offerings Reviews - Page 175
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax I love the fact that it walks me through every step.
Date published: 2023-04-27
Rated 4 out of 5 by from Good It was good and easy to use and very helpful thanks
Date published: 2023-04-27
Rated 5 out of 5 by from Easy to use! I've used Turbo Tax over the last few years and it just keeps getting better.
Date published: 2023-04-27
Rated 5 out of 5 by from Much Easier that it was to file with an acct. We originally wanted to file taxes with an accountant. After doing so, and reviewing their tax filing summary, we decided to file on our own with turbo tax. Turbo tax guided us through filing significantly better and caught many other items that the original accountant did not even think to ask for. We had a fairly complex tax return with a 1031 exchange and sale and purchase of property. Along with child care costs and the costs of getting a short term rental up and running. Turbo tax made as easy as possible with our given situation.
Date published: 2023-04-27
Rated 5 out of 5 by from One word: PHENOMENAL!!! WE MAY NOT LOVE TAXES BUT WE LOVE TURBOTAX. THE BEST PART BY FAR IS THE ONLINE PERSONAL SUPPORT
Date published: 2023-04-27
Rated 5 out of 5 by from very reliable turbo tax was very helpful in filing my taxes. the system was very easy and straight forward.
Date published: 2023-04-27
Rated 1 out of 5 by from OVER CHARGED I DIDN'T UP GRADE ANYTHING ON MY RETURN. I HAD 2 W-2 FORMS AND A 1099-NEC & AND 1099 STATE UNEMPLOYMENT FORM. SHOULD BE GOOD TO GO WITH ALL MY INFORMATION, BECAUSE IT'S ALREADY IN THIS FREE/ $69.95 TO FILE SYSTEM AND THEN WHEN I PAID FOR MY TAXES TO BE FILED ENTER MY CREDIT CARD INFORMATION AND THEY CHARGE ME $273.00 STOLEN OUT OF MY BANK ACCOUNT. TO SAY THE LEAST, I WILL NEVER USED TURBO TAX AGAIN AND MAY CONSIDER STARTING UP A CLASS ACTION LAWSUIT FOR NOT TELLING ME AT THE CHECK OUT HOW MUCH IT'S GOING TO COST, NEXT PAGE WAS WHERE THEY SHOWED HOW MUCH THEY STOLE OUT OF MY CHECKING OUT. MY TAX PERSON WOULD OF ONLY CHARGE ME $ 150.00 TO $200.00 AT THE MOST. NOT $ 273.00 FOR CRAP SERVICE I GOT.
Date published: 2023-04-27
Rated 5 out of 5 by from TurboTax is quick and easy! Quick and easy to use. Helpful chat and webpage design.
Date published: 2023-04-27
Rated 5 out of 5 by from Smooth and easy processing Awesome assistance and smooth easy process. Customer care help makes everything seem easier than it actually is!!
Date published: 2023-04-27
Rated 5 out of 5 by from Very Easy As much fun as doing taxes isn't, Turbo tax takes some of the pain away.
Date published: 2023-04-27
All TurboTax® Offerings Reviews - Page 175