TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Great experience Very easy directions to follow and easy access to answers. I love that I have the opportunity to ask someone if I have questions
Date published: 2021-05-07
Rated 5 out of 5 by from Great Service Excellent service, The young gentleman that helped me was very professional helpful. He also displayed a courteous demeaner and made the process as painless as possible.
Date published: 2021-05-07
Rated 3 out of 5 by from Watch what they sell you Program was easy to use. Not happy with the final price they charged.
Date published: 2021-05-07
Rated 4 out of 5 by from Good, but state return problems We love Turbotax's transfer of basic information from prior years and import of interest, dividends, etc from our broker. Step-by-step question and answer user interface is easy to use. I am not giving it 5 stars because of the poor way the PA state return handles tax exempt interest. It was extremely difficult to determine if the system was reporting the correct taxable (non-PA portion) interest. With excellent help from a Turbotax support person we determined that the correct taxable interest was being used. However, even she found the user interface and instructions confusing. She said she would report this problem to the development team so hopefully it could be addressed in Turbotax 2021.
Date published: 2021-05-07
Rated 5 out of 5 by from TUBRO TAX IS AMAZING The Program literally holds your hands and walk you through each step until you start feeling confident in knowing "Yeah I Can do this". When you sent your taxes off you feel a sense of accomplishment and your pocket feels the savings.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is easy The service and program are great and easy to use!
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is amazing! The service is clear, wonderful and easy to use. The presentation format is extremely clear.
Date published: 2021-05-07
Rated 5 out of 5 by from Love you Turbo! TurboTax is great because it's easy to use and fast.
Date published: 2021-05-07
Rated 4 out of 5 by from LIVE HELP IS AMAZING! THE LIVE HELP IS AMAZING!!! EVERYONE WAS KNOWLEDGEABLE, FRIENDLY AND PROFESSIONAL. THEY WERE ABLE TO ANSWER QUESTIONS QUICKLY.
Date published: 2021-05-07
Rated 5 out of 5 by from Why have I been paying a CPA .... I like the save and come back later. No need to do it all at one time.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1740
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great experience Very easy directions to follow and easy access to answers. I love that I have the opportunity to ask someone if I have questions
Date published: 2021-05-07
Rated 5 out of 5 by from Great Service Excellent service, The young gentleman that helped me was very professional helpful. He also displayed a courteous demeaner and made the process as painless as possible.
Date published: 2021-05-07
Rated 3 out of 5 by from Watch what they sell you Program was easy to use. Not happy with the final price they charged.
Date published: 2021-05-07
Rated 4 out of 5 by from Good, but state return problems We love Turbotax's transfer of basic information from prior years and import of interest, dividends, etc from our broker. Step-by-step question and answer user interface is easy to use. I am not giving it 5 stars because of the poor way the PA state return handles tax exempt interest. It was extremely difficult to determine if the system was reporting the correct taxable (non-PA portion) interest. With excellent help from a Turbotax support person we determined that the correct taxable interest was being used. However, even she found the user interface and instructions confusing. She said she would report this problem to the development team so hopefully it could be addressed in Turbotax 2021.
Date published: 2021-05-07
Rated 5 out of 5 by from TUBRO TAX IS AMAZING The Program literally holds your hands and walk you through each step until you start feeling confident in knowing "Yeah I Can do this". When you sent your taxes off you feel a sense of accomplishment and your pocket feels the savings.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is easy The service and program are great and easy to use!
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is amazing! The service is clear, wonderful and easy to use. The presentation format is extremely clear.
Date published: 2021-05-07
Rated 5 out of 5 by from Love you Turbo! TurboTax is great because it's easy to use and fast.
Date published: 2021-05-07
Rated 4 out of 5 by from LIVE HELP IS AMAZING! THE LIVE HELP IS AMAZING!!! EVERYONE WAS KNOWLEDGEABLE, FRIENDLY AND PROFESSIONAL. THEY WERE ABLE TO ANSWER QUESTIONS QUICKLY.
Date published: 2021-05-07
Rated 5 out of 5 by from Why have I been paying a CPA .... I like the save and come back later. No need to do it all at one time.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1740