TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Turbotax was good! My experience was a good one due to Marie's service. We encountered a glitch that kept me fromchecking out but Marie was incredibly resourceful held true to her word and followed up with a solution.
Date published: 2021-05-07
Rated 5 out of 5 by from Once again Turbo Tax delivers Another seamless year using Turbo Tax and I couldn't be happier that I've been using it since 2008!
Date published: 2021-05-07
Rated 5 out of 5 by from ZEUAGO IT WAS COOL, FUN, EXCITING, WWWWWOOOHHHOOOOOOOOOOOOO
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax Business is GREAT Turbo Tax 2020 Business was very easy to use and the little phone support I needed was quick and to the point.
Date published: 2021-05-07
Rated 5 out of 5 by from Highly recommend! Honestly, for 8 years I have done my own taxes and it couldn’t be easier! My dad was a CPA and when he passed away in 2013 I was nervous about going to another CPA so tried TurboTax. So glad so did!
Date published: 2021-05-07
Rated 5 out of 5 by from The best App ever! Thank you so much! God bless you all! The App is very friendly and easy to use.
Date published: 2021-05-07
Rated 5 out of 5 by from Easy do it yourself program It a program that any one can do it on there own, with the virtual stand-by consultant that is ready to answer any question if needed to help you all the way to the end. Love it
Date published: 2021-05-07
Rated 1 out of 5 by from Worst Programming EVER! I am 30+ tax professional and each year Turbotax diminshes in quality. This year was the worst. Did not flow federal law changes properly to state. Kept giving print error messages when ADOBE on my computer. Must reconsider competitor products
Date published: 2021-05-07
Rated 3 out of 5 by from 1099-Q earnings inclusion in total income faulty Had to delete 1099-Q and 1098-T after answering all questions laboriously. No reporting required/Tax liability if qualified withdrawal, and yet 529 plan earnings erroneously reported as part of total income. An unsatisfactory experience.
Date published: 2021-05-07
Rated 4 out of 5 by from Tax form changes and updating of TurboTax Because of all the changes happening with Covid and Govt. stimulus checks and law changes there were many tax updates needed. I for one have a full time job, small business income and 2 kids in college. Lots of forms to fill out. It would be nice that when TurboTax updates, that it shows which forms and maybe program features were actually updated, which will only help in digesting my steps needed to correct a problem or waiting to file...
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1732
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax was good! My experience was a good one due to Marie's service. We encountered a glitch that kept me fromchecking out but Marie was incredibly resourceful held true to her word and followed up with a solution.
Date published: 2021-05-07
Rated 5 out of 5 by from Once again Turbo Tax delivers Another seamless year using Turbo Tax and I couldn't be happier that I've been using it since 2008!
Date published: 2021-05-07
Rated 5 out of 5 by from ZEUAGO IT WAS COOL, FUN, EXCITING, WWWWWOOOHHHOOOOOOOOOOOOO
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax Business is GREAT Turbo Tax 2020 Business was very easy to use and the little phone support I needed was quick and to the point.
Date published: 2021-05-07
Rated 5 out of 5 by from Highly recommend! Honestly, for 8 years I have done my own taxes and it couldn’t be easier! My dad was a CPA and when he passed away in 2013 I was nervous about going to another CPA so tried TurboTax. So glad so did!
Date published: 2021-05-07
Rated 5 out of 5 by from The best App ever! Thank you so much! God bless you all! The App is very friendly and easy to use.
Date published: 2021-05-07
Rated 5 out of 5 by from Easy do it yourself program It a program that any one can do it on there own, with the virtual stand-by consultant that is ready to answer any question if needed to help you all the way to the end. Love it
Date published: 2021-05-07
Rated 1 out of 5 by from Worst Programming EVER! I am 30+ tax professional and each year Turbotax diminshes in quality. This year was the worst. Did not flow federal law changes properly to state. Kept giving print error messages when ADOBE on my computer. Must reconsider competitor products
Date published: 2021-05-07
Rated 3 out of 5 by from 1099-Q earnings inclusion in total income faulty Had to delete 1099-Q and 1098-T after answering all questions laboriously. No reporting required/Tax liability if qualified withdrawal, and yet 529 plan earnings erroneously reported as part of total income. An unsatisfactory experience.
Date published: 2021-05-07
Rated 4 out of 5 by from Tax form changes and updating of TurboTax Because of all the changes happening with Covid and Govt. stimulus checks and law changes there were many tax updates needed. I for one have a full time job, small business income and 2 kids in college. Lots of forms to fill out. It would be nice that when TurboTax updates, that it shows which forms and maybe program features were actually updated, which will only help in digesting my steps needed to correct a problem or waiting to file...
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1732