TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax excellent service Excellent service with turbo tax. I've used it for about 7 years now and will keep on using turbo tax.
Date published: 2021-05-07
Rated 4 out of 5 by from Most Helpful I appreciate how the program takes me back to areas that need further review.
Date published: 2021-05-07
Rated 5 out of 5 by from Used Turbo Tax for many years Keep getting messages that I haven't filed although I have message that they were accepted 2 months.
Date published: 2021-05-07
Rated 4 out of 5 by from A valuable tool but it seemed "Buggy" this year I use Turbo Tax every year. It is a great application and easy to use. The last two years it seems to be more "buggy" than usual. Several times it left me hanging with a blank page. Luckily, I found a user quorum for a workaround. I had to go back into the program as an administrator. One shouldn't have to do that.
Date published: 2021-05-07
Rated 4 out of 5 by from Stop Begging Stop begging me to write you a review geesh already
Date published: 2021-05-07
Rated 5 out of 5 by from Simple and Clear. I love turbo tax because it is simple and clear to use myself.
Date published: 2021-05-07
Rated 3 out of 5 by from Simple and Easy but it kept adding fees Super easy to follow. I recommend the desktop version because I did it on my phone and it said I owed nearly $1000 on state when I really was supposed to receive over $400 but then as I was going on with my refund it kept saying I needed to upgrade or it wouldn't process and then it added surprise charge and fee at the end. it went from $70 to upgrade to $160 without taxes at the end.
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax is the way to go ! I have used Turbo Tax for several years and I am very pleased with there program.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is Great Keisha assisted me in accessing and reviewing my tax forms. She was wonderful!
Date published: 2021-05-07
Rated 5 out of 5 by from Awesome First time using assistance from a live person at Turbo Tax. Christie was very helpful and because of my old age made doing my taxes a lot easer. I hope she will assist me next year.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1728
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax excellent service Excellent service with turbo tax. I've used it for about 7 years now and will keep on using turbo tax.
Date published: 2021-05-07
Rated 4 out of 5 by from Most Helpful I appreciate how the program takes me back to areas that need further review.
Date published: 2021-05-07
Rated 5 out of 5 by from Used Turbo Tax for many years Keep getting messages that I haven't filed although I have message that they were accepted 2 months.
Date published: 2021-05-07
Rated 4 out of 5 by from A valuable tool but it seemed "Buggy" this year I use Turbo Tax every year. It is a great application and easy to use. The last two years it seems to be more "buggy" than usual. Several times it left me hanging with a blank page. Luckily, I found a user quorum for a workaround. I had to go back into the program as an administrator. One shouldn't have to do that.
Date published: 2021-05-07
Rated 4 out of 5 by from Stop Begging Stop begging me to write you a review geesh already
Date published: 2021-05-07
Rated 5 out of 5 by from Simple and Clear. I love turbo tax because it is simple and clear to use myself.
Date published: 2021-05-07
Rated 3 out of 5 by from Simple and Easy but it kept adding fees Super easy to follow. I recommend the desktop version because I did it on my phone and it said I owed nearly $1000 on state when I really was supposed to receive over $400 but then as I was going on with my refund it kept saying I needed to upgrade or it wouldn't process and then it added surprise charge and fee at the end. it went from $70 to upgrade to $160 without taxes at the end.
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax is the way to go ! I have used Turbo Tax for several years and I am very pleased with there program.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is Great Keisha assisted me in accessing and reviewing my tax forms. She was wonderful!
Date published: 2021-05-07
Rated 5 out of 5 by from Awesome First time using assistance from a live person at Turbo Tax. Christie was very helpful and because of my old age made doing my taxes a lot easer. I hope she will assist me next year.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1728