TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Student
Rated 5 out of 5 by from TurboTax is Great! If you can follow easy instructions, you can use TurboTax and they make it easy! I have used TurboTax for many years, and would never use anything else.
Date published: 2021-05-08
Rated 5 out of 5 by from Two Thumbs Up - Turbo Tax Using Turbo Tax makes my tax return filing process and tax refund so much easier. The most amazing part is the thoroughness of this software. I have been using this for so many years and will continue to use it!
Date published: 2021-05-08
Rated 5 out of 5 by from LOVE I have been using turbo tax for a few years now. I really love the simple way of entering information. It is beautifully designed. One of my colleagues from asked about suggestions on tax preparers in the area in our team chat room. I replied ummm, I use TurboTax and actually love it...then the chat room blew up, with everyone saying that they use it also and how much everyone loves it.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbo Tax is Good It was easy and the process did not take long. It was self explanatory
Date published: 2021-05-08
Rated 3 out of 5 by from Turbo Tax Premier Has Limiting Transactions I had over 1500 broker transactions in 2020 and could not upload my data for easy automatic processing. Needed summary inputs by hand.
Date published: 2021-05-08
Rated 5 out of 5 by from Amazing results! We had no idea how much we didn't know and went from thinking we were going to owe money to getting a nice return.
Date published: 2021-05-08
Rated 5 out of 5 by from TurboTax is easy to use I have been able to do my taxes using TurboTax for 3 years. Each year had different circumstances to process. With the online Help, I have been able to get answers to my questions. I plan to continue using TurboTax in the coming years.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax is the best way to file. I have used Turbo Tax for many years. I'm always impressed at how easy and thorough it is. It is also always up to date. Wonderful!
Date published: 2021-05-08
Rated 2 out of 5 by from File rejected-used TurboTax info from 2019 I have used Turbo Tax for years so pulled up my 2019 file to get our AGI to file our 2020 returns. I used the figure on the top page of our 2019 returns. The file was rejected because that wasn't the correct number. Having submitted our checking acct info when I attempted to efile but now needing to mail our return, has us concerned.
Date published: 2021-05-08
Rated 2 out of 5 by from TurboTax FAIL TurboTax was a total fail this year. I purchased a physical disk version, as in prior years. Every time they forced an update to be loaded or if I closed the program, I was required to input my activation code again. I eventually ran out of my 5 attempts. Customer support was unable/unwilling to help with a widely know issue. I will be using a different software next year.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1725
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is Great! If you can follow easy instructions, you can use TurboTax and they make it easy! I have used TurboTax for many years, and would never use anything else.
Date published: 2021-05-08
Rated 5 out of 5 by from Two Thumbs Up - Turbo Tax Using Turbo Tax makes my tax return filing process and tax refund so much easier. The most amazing part is the thoroughness of this software. I have been using this for so many years and will continue to use it!
Date published: 2021-05-08
Rated 5 out of 5 by from LOVE I have been using turbo tax for a few years now. I really love the simple way of entering information. It is beautifully designed. One of my colleagues from asked about suggestions on tax preparers in the area in our team chat room. I replied ummm, I use TurboTax and actually love it...then the chat room blew up, with everyone saying that they use it also and how much everyone loves it.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbo Tax is Good It was easy and the process did not take long. It was self explanatory
Date published: 2021-05-08
Rated 3 out of 5 by from Turbo Tax Premier Has Limiting Transactions I had over 1500 broker transactions in 2020 and could not upload my data for easy automatic processing. Needed summary inputs by hand.
Date published: 2021-05-08
Rated 5 out of 5 by from Amazing results! We had no idea how much we didn't know and went from thinking we were going to owe money to getting a nice return.
Date published: 2021-05-08
Rated 5 out of 5 by from TurboTax is easy to use I have been able to do my taxes using TurboTax for 3 years. Each year had different circumstances to process. With the online Help, I have been able to get answers to my questions. I plan to continue using TurboTax in the coming years.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax is the best way to file. I have used Turbo Tax for many years. I'm always impressed at how easy and thorough it is. It is also always up to date. Wonderful!
Date published: 2021-05-08
Rated 2 out of 5 by from File rejected-used TurboTax info from 2019 I have used Turbo Tax for years so pulled up my 2019 file to get our AGI to file our 2020 returns. I used the figure on the top page of our 2019 returns. The file was rejected because that wasn't the correct number. Having submitted our checking acct info when I attempted to efile but now needing to mail our return, has us concerned.
Date published: 2021-05-08
Rated 2 out of 5 by from TurboTax FAIL TurboTax was a total fail this year. I purchased a physical disk version, as in prior years. Every time they forced an update to be loaded or if I closed the program, I was required to input my activation code again. I eventually ran out of my 5 attempts. Customer support was unable/unwilling to help with a widely know issue. I will be using a different software next year.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1725