TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Cheaper than paying a CPA I had to delete all my inputs and start over because it kept adding my IRA distributions in two different places.
Date published: 2021-05-06
Rated 4 out of 5 by from Personal Info I have changed my personal info (name change) yet along the steps it still noted the old name from previous years
Date published: 2021-05-06
Rated 5 out of 5 by from Same familiar, easy to use format! Once last year's information is imported the hard work is complete. Plugged in new numberfs and finished
Date published: 2021-05-06
Rated 5 out of 5 by from Easy to work with Easy to work with, all my questions were answered as well
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax Great Everything worked great as it does every year plus gets better every year..
Date published: 2021-05-06
Rated 5 out of 5 by from Love Doing my taxes from my couch I've always had my taxes done by someone else. This is the second year in a row I have used Turbo Tax. I highly recommend it!
Date published: 2021-05-06
Rated 5 out of 5 by from Excellent as always 'Been using TTax now for many years. Still super happy Very easy to follow and use, written in plain english, cant beat the price
Date published: 2021-05-06
Rated 5 out of 5 by from I love TurboTax Live Premier! I had some uncommon situations last year and I was a little hesitant to prepare my returns without some oversight. It was awesome to be able to receive a call and have a conversation to get ALL of my questions answered. I will most likely use this option going forward.
Date published: 2021-05-06
Rated 3 out of 5 by from Too many ads It's pretty good but it's annoying to have to click past the ads to upgrade all the time, especially when I want to go back and check something.
Date published: 2021-05-06
Rated 1 out of 5 by from Poor Customer Service The customer service that I received from the expert Stacey is the only reason that I completed my taxes with TurboTax after 3 months of poor customer service from two different experts. When I called to cancel the full service, she apologized and completed my taxes on time. Also, answered all my questions.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1723
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Cheaper than paying a CPA I had to delete all my inputs and start over because it kept adding my IRA distributions in two different places.
Date published: 2021-05-06
Rated 4 out of 5 by from Personal Info I have changed my personal info (name change) yet along the steps it still noted the old name from previous years
Date published: 2021-05-06
Rated 5 out of 5 by from Same familiar, easy to use format! Once last year's information is imported the hard work is complete. Plugged in new numberfs and finished
Date published: 2021-05-06
Rated 5 out of 5 by from Easy to work with Easy to work with, all my questions were answered as well
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax Great Everything worked great as it does every year plus gets better every year..
Date published: 2021-05-06
Rated 5 out of 5 by from Love Doing my taxes from my couch I've always had my taxes done by someone else. This is the second year in a row I have used Turbo Tax. I highly recommend it!
Date published: 2021-05-06
Rated 5 out of 5 by from Excellent as always 'Been using TTax now for many years. Still super happy Very easy to follow and use, written in plain english, cant beat the price
Date published: 2021-05-06
Rated 5 out of 5 by from I love TurboTax Live Premier! I had some uncommon situations last year and I was a little hesitant to prepare my returns without some oversight. It was awesome to be able to receive a call and have a conversation to get ALL of my questions answered. I will most likely use this option going forward.
Date published: 2021-05-06
Rated 3 out of 5 by from Too many ads It's pretty good but it's annoying to have to click past the ads to upgrade all the time, especially when I want to go back and check something.
Date published: 2021-05-06
Rated 1 out of 5 by from Poor Customer Service The customer service that I received from the expert Stacey is the only reason that I completed my taxes with TurboTax after 3 months of poor customer service from two different experts. When I called to cancel the full service, she apologized and completed my taxes on time. Also, answered all my questions.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1723