TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 2 out of 5 by from Turbotax seemed overpriced for what we got We started with TurboTax Live Self-Employed and I completed a lot on my own, but I got mixed messages from some of the Live experts, some of whom did not seem very qualified or knowledgeable, however, some did, but it was confusing getting mixed messages, so we decided to upgrade to full service to get a final answer on the state tax reciprocity agreement and how to file that. We went through 2 tax accountants who both started out find and then disappeared over time without much communication from TurboTax or any apologies for the unexpected delays or change in service. We probably would not use TurboTax Life Full Service again.
Date published: 2022-05-10
Rated 5 out of 5 by from Excellent Use of Turbo Tax encumbered only by my inadequaces.
Date published: 2022-05-10
Rated 5 out of 5 by from Friendly, Quick and Easy Very friendly and quick service. My expert was great and patient with my crazy schedule.
Date published: 2022-05-10
Rated 5 out of 5 by from Complicated Return We usually do our own taxes each year with TurboTax. This year, we had a lot of moving parts and were concerned we wouldn’t be able to accurately file without assistance. Paul was able to help us tackle each portion and give us confidence that we were filing correctly.
Date published: 2022-05-10
Rated 5 out of 5 by from Turbo Tax did great. Everything went easy, tax expert did great, I’ll probably use Turbo Tax again next year.
Date published: 2022-05-10
Rated 5 out of 5 by from Turbo tax is fast and easy to understand , I have used turbo tax since 2014 after I stopped using H&R block. Turbo tax fees are alot less and I get just as great service as the others plus no appointments,waiting in line or on the phone. Thanks turbo tax for being so simple
Date published: 2022-05-10
Rated 5 out of 5 by from First time trying Turbotax Free Edition It was indeed free and easy to use. I was pleasantly surprised but how quick the process was and how much my return was. Will continue to use Turbo tax in the future and recomend it to everyone I know.
Date published: 2022-05-10
Rated 4 out of 5 by from Awesome Very helpful very useful and got to where it needs to go
Date published: 2022-05-10
Rated 1 out of 5 by from Joe Great Help Me get this going todaymmmmmmmmmmmmmmmm
Date published: 2022-05-10
Rated 5 out of 5 by from Outstanding service Easy to use and understand about filing taxes and understanding the process.
Date published: 2022-05-10
All TurboTax® Offerings Reviews - Page 173
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbotax seemed overpriced for what we got We started with TurboTax Live Self-Employed and I completed a lot on my own, but I got mixed messages from some of the Live experts, some of whom did not seem very qualified or knowledgeable, however, some did, but it was confusing getting mixed messages, so we decided to upgrade to full service to get a final answer on the state tax reciprocity agreement and how to file that. We went through 2 tax accountants who both started out find and then disappeared over time without much communication from TurboTax or any apologies for the unexpected delays or change in service. We probably would not use TurboTax Life Full Service again.
Date published: 2022-05-10
Rated 5 out of 5 by from Excellent Use of Turbo Tax encumbered only by my inadequaces.
Date published: 2022-05-10
Rated 5 out of 5 by from Friendly, Quick and Easy Very friendly and quick service. My expert was great and patient with my crazy schedule.
Date published: 2022-05-10
Rated 5 out of 5 by from Complicated Return We usually do our own taxes each year with TurboTax. This year, we had a lot of moving parts and were concerned we wouldn’t be able to accurately file without assistance. Paul was able to help us tackle each portion and give us confidence that we were filing correctly.
Date published: 2022-05-10
Rated 5 out of 5 by from Turbo Tax did great. Everything went easy, tax expert did great, I’ll probably use Turbo Tax again next year.
Date published: 2022-05-10
Rated 5 out of 5 by from Turbo tax is fast and easy to understand , I have used turbo tax since 2014 after I stopped using H&R block. Turbo tax fees are alot less and I get just as great service as the others plus no appointments,waiting in line or on the phone. Thanks turbo tax for being so simple
Date published: 2022-05-10
Rated 5 out of 5 by from First time trying Turbotax Free Edition It was indeed free and easy to use. I was pleasantly surprised but how quick the process was and how much my return was. Will continue to use Turbo tax in the future and recomend it to everyone I know.
Date published: 2022-05-10
Rated 4 out of 5 by from Awesome Very helpful very useful and got to where it needs to go
Date published: 2022-05-10
Rated 1 out of 5 by from Joe Great Help Me get this going todaymmmmmmmmmmmmmmmm
Date published: 2022-05-10
Rated 5 out of 5 by from Outstanding service Easy to use and understand about filing taxes and understanding the process.
Date published: 2022-05-10
All TurboTax® Offerings Reviews - Page 173