TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 3 out of 5 by from Good but too expensive. Fairly easy. Fill in what they ask you but at the end during the review it goes back and has you filling information that should have been already entered so it get frustrating. Very expensive. I had H&R Block do my parents return because they have investments, stocks and dividends which I'm not familiar with. They charged $164. Do it yourself Turbo Tax cost me $181 and took me several hourrs. Maybe next year I'll have them do mine, too.
Date published: 2021-05-07
Rated 5 out of 5 by from turbo is great A great way to do your taxes. You learn so much and turbo makes the process easy
Date published: 2021-05-07
Rated 5 out of 5 by from Good stuff! I've been using Turbo Tax for YEARS now and it never disappoints! Just easy and quick to use.
Date published: 2021-05-07
Rated 5 out of 5 by from turbotax best way to file taxes! Turbo Tax is very user friendly and easy to go through every tax deduction possible.
Date published: 2021-05-07
Rated 5 out of 5 by from It was made more simple for me, Turbo tax is a good product for people who do not have much to file.
Date published: 2021-05-07
Rated 2 out of 5 by from none disappointed in lack of ease using turbotax. impossible to get help over the phone
Date published: 2021-05-07
Rated 2 out of 5 by from The Pits It was the pits. The original turbo tax had a bad id number. It didn't have enough numbers/letters. I spent 20 hours trying everything to make it work. Then I called and they said that they couldn't help me because I bought it from Costco. I tried down loSading and they wouldn't accept accept my phone number or id and then I tried to start a new account and wouldn't let me because they said my email was already in the system. Then I finally returned the turbo tax to Costco and they had no more to sell. so I went to a new vendor.
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax is Great Easy, no stress format. It took about 2 hours after I collected all my info.
Date published: 2021-05-07
Rated 5 out of 5 by from Excellent product I love that it’s user friendly, all the instructions are clear.
Date published: 2021-05-07
Rated 2 out of 5 by from TurboTax is not very helpful. You can't get anyone but a computer to answer your questions. And it does not know what you are saying when you say yes. I spent hour on the internet to get Google answers.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1718
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Good but too expensive. Fairly easy. Fill in what they ask you but at the end during the review it goes back and has you filling information that should have been already entered so it get frustrating. Very expensive. I had H&R Block do my parents return because they have investments, stocks and dividends which I'm not familiar with. They charged $164. Do it yourself Turbo Tax cost me $181 and took me several hourrs. Maybe next year I'll have them do mine, too.
Date published: 2021-05-07
Rated 5 out of 5 by from turbo is great A great way to do your taxes. You learn so much and turbo makes the process easy
Date published: 2021-05-07
Rated 5 out of 5 by from Good stuff! I've been using Turbo Tax for YEARS now and it never disappoints! Just easy and quick to use.
Date published: 2021-05-07
Rated 5 out of 5 by from turbotax best way to file taxes! Turbo Tax is very user friendly and easy to go through every tax deduction possible.
Date published: 2021-05-07
Rated 5 out of 5 by from It was made more simple for me, Turbo tax is a good product for people who do not have much to file.
Date published: 2021-05-07
Rated 2 out of 5 by from none disappointed in lack of ease using turbotax. impossible to get help over the phone
Date published: 2021-05-07
Rated 2 out of 5 by from The Pits It was the pits. The original turbo tax had a bad id number. It didn't have enough numbers/letters. I spent 20 hours trying everything to make it work. Then I called and they said that they couldn't help me because I bought it from Costco. I tried down loSading and they wouldn't accept accept my phone number or id and then I tried to start a new account and wouldn't let me because they said my email was already in the system. Then I finally returned the turbo tax to Costco and they had no more to sell. so I went to a new vendor.
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax is Great Easy, no stress format. It took about 2 hours after I collected all my info.
Date published: 2021-05-07
Rated 5 out of 5 by from Excellent product I love that it’s user friendly, all the instructions are clear.
Date published: 2021-05-07
Rated 2 out of 5 by from TurboTax is not very helpful. You can't get anyone but a computer to answer your questions. And it does not know what you are saying when you say yes. I spent hour on the internet to get Google answers.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1718