TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
SurfinToad from
TurboTax is ONLY option for me
It just gets better every year - so many automated options including logging into my financial institutions and pulling the data. Great help section that actually helped :)
Date published: 2023-04-17
Rated 1 out of 5 by
i65gliybjmg from
a
Shocked at the 25.00 fee for state e-file. Ill be looking for another option for next year
Date published: 2023-04-17
Rated 5 out of 5 by
Raidel from
Very Easy to use
The prompts are very well-worded and easy to understand. The system fills in the return as you answer the questions.
Date published: 2023-04-17
Rated 1 out of 5 by
amari123 from
it sucks
absolutely horrible such an obvious cash grab not helpful or streamlined like it thinks it is
Date published: 2023-04-17
Rated 5 out of 5 by
Feeling Groovy in Illinoi from
Turbo Tax is Wonderful!
I had previously used Turbo Tax to prepare our taxes but last year used an accountant. This year I went back to Turbo Tax and am thrilled that I did. With the expert advice of Ross, I was able to complete my taxes by today's deadline with confidence. THANK YOU, Turbo Tax - we'll be back next year!
Date published: 2023-04-17
Rated 5 out of 5 by
Nope362436 from
Super Simple-Been a User for Years
I love that you can import and it saves your progress throughout. I don't like that the cost has increased significantly over the years...it used to really be free to file your Federal Return.
Date published: 2023-04-17
Rated 5 out of 5 by
Yahoo20 from
I Love Turbo Tax
Quick and easy to understand questions and answers that guided me through the process of filing my taxes this year!
Date published: 2023-04-17
Rated 5 out of 5 by
gl1964 from
Good software
Easy to use. But need to improve if the items for investment are over 30, tax preparer still can e-fill state tax return.
Date published: 2023-04-17
Rated 5 out of 5 by
Karey 2022 from
Easy to use for nontax prepares
I am glad to be able to do this myself despite paying for the use of the software. It is very easy to use.
Date published: 2023-04-17
Rated 5 out of 5 by
CC Nop from
TurboTax is awesome!
TurboTax is an amazing tool to help people prepare their returns on their own and can have more help when needed. The tools to ask and answer questions using the Tool question box is so helper and incredible.
All TurboTax® Offerings Reviews - Page 1712
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
SurfinToad from
TurboTax is ONLY option for me
It just gets better every year - so many automated options including logging into my financial institutions and pulling the data. Great help section that actually helped :)
Date published: 2023-04-17
Rated 1 out of 5 by
i65gliybjmg from
a
Shocked at the 25.00 fee for state e-file. Ill be looking for another option for next year
Date published: 2023-04-17
Rated 5 out of 5 by
Raidel from
Very Easy to use
The prompts are very well-worded and easy to understand. The system fills in the return as you answer the questions.
Date published: 2023-04-17
Rated 1 out of 5 by
amari123 from
it sucks
absolutely horrible such an obvious cash grab not helpful or streamlined like it thinks it is
Date published: 2023-04-17
Rated 5 out of 5 by
Feeling Groovy in Illinoi from
Turbo Tax is Wonderful!
I had previously used Turbo Tax to prepare our taxes but last year used an accountant. This year I went back to Turbo Tax and am thrilled that I did. With the expert advice of Ross, I was able to complete my taxes by today's deadline with confidence. THANK YOU, Turbo Tax - we'll be back next year!
Date published: 2023-04-17
Rated 5 out of 5 by
Nope362436 from
Super Simple-Been a User for Years
I love that you can import and it saves your progress throughout. I don't like that the cost has increased significantly over the years...it used to really be free to file your Federal Return.
Date published: 2023-04-17
Rated 5 out of 5 by
Yahoo20 from
I Love Turbo Tax
Quick and easy to understand questions and answers that guided me through the process of filing my taxes this year!
Date published: 2023-04-17
Rated 5 out of 5 by
gl1964 from
Good software
Easy to use. But need to improve if the items for investment are over 30, tax preparer still can e-fill state tax return.
Date published: 2023-04-17
Rated 5 out of 5 by
Karey 2022 from
Easy to use for nontax prepares
I am glad to be able to do this myself despite paying for the use of the software. It is very easy to use.
Date published: 2023-04-17
Rated 5 out of 5 by
CC Nop from
TurboTax is awesome!
TurboTax is an amazing tool to help people prepare their returns on their own and can have more help when needed. The tools to ask and answer questions using the Tool question box is so helper and incredible.
All TurboTax® Offerings Reviews - Page 1712
Date published: 2023-04-17