TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from To expensive for a return with only interest incom Simple return with one other form should also be free.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great Very knowledgable staff. I will be using them in the future.
Date published: 2023-04-17
Rated 5 out of 5 by from thrift federal Very easy to use with many tips along the way. I have used Turbo tax for several years now and because they retain certain information it gets easier every year.
Date published: 2023-04-17
Rated 5 out of 5 by from So easy! Super easy to file with turbotax. They answered all my questions easily.
Date published: 2023-04-17
Rated 1 out of 5 by from Getting worse and more expensive It did not automatically pick up my K-1s. I had to find them to input the data. I have filed the same k-1 for ten years.
Date published: 2023-04-17
Rated 5 out of 5 by from Format makes taxes manageable I like using TurboTax year after year. It saves much of my information that doesn't change, making this a quick process. It is a nice format instead of what tax forms look like, new screens to make filling it out more manageable. The question marks are helpful when I have questions. Except for it doesn't help with state. Overall, thanks!
Date published: 2023-04-17
Rated 5 out of 5 by from Love TurboTax Have used for years, great support always available, highly recommend.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use for a first timer Turbo tax talked me through every step of the process in a clear manner. It made filing my taxes easy
Date published: 2023-04-17
Rated 5 out of 5 by from makes this miserable task easier Software is great - we have a complex return with typical W-2 situation, self-employment Sch C, and farm (Sch F) so it's a miserable task every year to complete the return. This makes it easier, and helps me consider all the potential deductions. Had issues downloading the software and called for help - call got dropped and there was no followup from them, but got it figured out.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great I have been using them for 6 years and I have never had a problem. The site is very professional
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1709
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from To expensive for a return with only interest incom Simple return with one other form should also be free.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great Very knowledgable staff. I will be using them in the future.
Date published: 2023-04-17
Rated 5 out of 5 by from thrift federal Very easy to use with many tips along the way. I have used Turbo tax for several years now and because they retain certain information it gets easier every year.
Date published: 2023-04-17
Rated 5 out of 5 by from So easy! Super easy to file with turbotax. They answered all my questions easily.
Date published: 2023-04-17
Rated 1 out of 5 by from Getting worse and more expensive It did not automatically pick up my K-1s. I had to find them to input the data. I have filed the same k-1 for ten years.
Date published: 2023-04-17
Rated 5 out of 5 by from Format makes taxes manageable I like using TurboTax year after year. It saves much of my information that doesn't change, making this a quick process. It is a nice format instead of what tax forms look like, new screens to make filling it out more manageable. The question marks are helpful when I have questions. Except for it doesn't help with state. Overall, thanks!
Date published: 2023-04-17
Rated 5 out of 5 by from Love TurboTax Have used for years, great support always available, highly recommend.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use for a first timer Turbo tax talked me through every step of the process in a clear manner. It made filing my taxes easy
Date published: 2023-04-17
Rated 5 out of 5 by from makes this miserable task easier Software is great - we have a complex return with typical W-2 situation, self-employment Sch C, and farm (Sch F) so it's a miserable task every year to complete the return. This makes it easier, and helps me consider all the potential deductions. Had issues downloading the software and called for help - call got dropped and there was no followup from them, but got it figured out.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great I have been using them for 6 years and I have never had a problem. The site is very professional
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1709