TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from Another Successful Turbo Tax Filing Easiest way to prepare & file your taxes, used it for years
Date published: 2021-05-10
Rated 2 out of 5 by from Users will have to correct progam errors. Started safe harbor and then stopped and erased entries but the form was still on the final return. TurboTax was useless in trying to figure out if the CSA 1099R box 2a was correct.
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax is AWESOME !!! Easy, Safe, Convenient, Efficient, Fast & Trustworthy
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax is awesome step by step, simple with great instruction....try it
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax is great I’ve used TurboTax for more than 10 years, and always easy. Had a change this year, so needed “personal” help: Tiffany was terrific!
Date published: 2021-05-10
Rated 5 out of 5 by from awesome very easy step by step. I've doing my taxes with them for over 5 years
Date published: 2021-05-10
Rated 5 out of 5 by from Glitzes happen I have used Turbo Tax for at least 10 years and have had no problems until now. This afternoon while I was working on the taxes, something happened, it crashed and I lost all that I had done including inserting our social security benefits. When I re entered everything those were omitted. And as a result the initial submission was rejected. When I cheked the printout I discovered the error and immediately fixed it but had to wait until I was notified of the problem to amend the return.
Date published: 2021-05-10
Rated 4 out of 5 by from It is convenient I called about a question and the expert was very helpful
Date published: 2021-05-10
Rated 1 out of 5 by from Frustrating service Not user friendly at all! It kept making me fill out a form that didn’t apply to me and wouldn’t let me e-file without it, but I also couldn’t delete it. The robots don’t help at alll either, just made me more frustrated. When I finally got through to a real human (after waiting on hold for 40 minutes) to show me how to delete the form she was very kind and helpful. Very frustrating experience.
Date published: 2021-05-10
Rated 5 out of 5 by from Awesome Service This was my first time using this service. I was pleasantly surprised how easy it was. The expert that I was matched with was stellar.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1708
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Another Successful Turbo Tax Filing Easiest way to prepare & file your taxes, used it for years
Date published: 2021-05-10
Rated 2 out of 5 by from Users will have to correct progam errors. Started safe harbor and then stopped and erased entries but the form was still on the final return. TurboTax was useless in trying to figure out if the CSA 1099R box 2a was correct.
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax is AWESOME !!! Easy, Safe, Convenient, Efficient, Fast & Trustworthy
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax is awesome step by step, simple with great instruction....try it
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax is great I’ve used TurboTax for more than 10 years, and always easy. Had a change this year, so needed “personal” help: Tiffany was terrific!
Date published: 2021-05-10
Rated 5 out of 5 by from awesome very easy step by step. I've doing my taxes with them for over 5 years
Date published: 2021-05-10
Rated 5 out of 5 by from Glitzes happen I have used Turbo Tax for at least 10 years and have had no problems until now. This afternoon while I was working on the taxes, something happened, it crashed and I lost all that I had done including inserting our social security benefits. When I re entered everything those were omitted. And as a result the initial submission was rejected. When I cheked the printout I discovered the error and immediately fixed it but had to wait until I was notified of the problem to amend the return.
Date published: 2021-05-10
Rated 4 out of 5 by from It is convenient I called about a question and the expert was very helpful
Date published: 2021-05-10
Rated 1 out of 5 by from Frustrating service Not user friendly at all! It kept making me fill out a form that didn’t apply to me and wouldn’t let me e-file without it, but I also couldn’t delete it. The robots don’t help at alll either, just made me more frustrated. When I finally got through to a real human (after waiting on hold for 40 minutes) to show me how to delete the form she was very kind and helpful. Very frustrating experience.
Date published: 2021-05-10
Rated 5 out of 5 by from Awesome Service This was my first time using this service. I was pleasantly surprised how easy it was. The expert that I was matched with was stellar.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1708