TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from easy and fast Turbo Tax has been my go to for taxes for many years and they always deliver a quality product
Date published: 2023-04-17
Rated 5 out of 5 by from Tax code is way too complex! Glad to have your help. Way too many questions on topics I have no clue about.
Date published: 2023-04-17
Rated 5 out of 5 by from Always Easy and Very Helpful I have used TurboTax for 15 years approximately now. It's an easy and manageable platform
Date published: 2023-04-17
Rated 5 out of 5 by from Efficient Easy to use, self explanatory. Quick and accurate.
Date published: 2023-04-17
Rated 5 out of 5 by from Walks you through everything! I've used turbotax every year to easily complete my taxes on my own. It imports what you need and guides you through with ease.
Date published: 2023-04-17
Rated 5 out of 5 by from Long time reliability in using tax program Using the program is easy, and the availability of assistance is always there. After using the program for over a decade, I have never worried about accuracy or reliability in doing my returns
Date published: 2023-04-17
Rated 1 out of 5 by from Turbotax tries to force all of intuit product Turbotax tries to force their service and other intuit products on you the entire process. On top of that doesn't make it clear you can skip a handful of these optional things.
Date published: 2023-04-17
Rated 3 out of 5 by from 12 years of using TurboTax. This year was difficult. Too many hurdles or little details not easy to handle.. Thren it was difficult to pay with credit card the $25...To long to explain..password issues.. Called twice to get info..The two gentelmen were absolutely wonderful and did help. Also the initial machine responding my call was a true headache.. Not sure I want to use Turbo Tax next year. I even bought 2 CDs thinking that may be the first one had a bug..
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax Saves Me Time Have been using Turbo Tax for years and it definitely helps me The one thing I miss are the links to specific form entries that use to be in the Search feature. Instead I have to find it on my own when going back to an entry.
Date published: 2023-04-17
Rated 4 out of 5 by from Some Glitches made it less than optimum I purchased TurboTax from a retailer but it did to install on my laptop so I was forced too use the online. version which was not as comfortable to use as I remember. It took me through everything I needed to include but it was't as easy to us as what I used before. As usual I waited overnight to file and was able to locate some information I didn't include before which I added. All in all it all turned out OK except I paid twice for the experience. Hopefully I'll be able to check out the double payment issue with Intuit/TurboTax.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1708
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy and fast Turbo Tax has been my go to for taxes for many years and they always deliver a quality product
Date published: 2023-04-17
Rated 5 out of 5 by from Tax code is way too complex! Glad to have your help. Way too many questions on topics I have no clue about.
Date published: 2023-04-17
Rated 5 out of 5 by from Always Easy and Very Helpful I have used TurboTax for 15 years approximately now. It's an easy and manageable platform
Date published: 2023-04-17
Rated 5 out of 5 by from Efficient Easy to use, self explanatory. Quick and accurate.
Date published: 2023-04-17
Rated 5 out of 5 by from Walks you through everything! I've used turbotax every year to easily complete my taxes on my own. It imports what you need and guides you through with ease.
Date published: 2023-04-17
Rated 5 out of 5 by from Long time reliability in using tax program Using the program is easy, and the availability of assistance is always there. After using the program for over a decade, I have never worried about accuracy or reliability in doing my returns
Date published: 2023-04-17
Rated 1 out of 5 by from Turbotax tries to force all of intuit product Turbotax tries to force their service and other intuit products on you the entire process. On top of that doesn't make it clear you can skip a handful of these optional things.
Date published: 2023-04-17
Rated 3 out of 5 by from 12 years of using TurboTax. This year was difficult. Too many hurdles or little details not easy to handle.. Thren it was difficult to pay with credit card the $25...To long to explain..password issues.. Called twice to get info..The two gentelmen were absolutely wonderful and did help. Also the initial machine responding my call was a true headache.. Not sure I want to use Turbo Tax next year. I even bought 2 CDs thinking that may be the first one had a bug..
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax Saves Me Time Have been using Turbo Tax for years and it definitely helps me The one thing I miss are the links to specific form entries that use to be in the Search feature. Instead I have to find it on my own when going back to an entry.
Date published: 2023-04-17
Rated 4 out of 5 by from Some Glitches made it less than optimum I purchased TurboTax from a retailer but it did to install on my laptop so I was forced too use the online. version which was not as comfortable to use as I remember. It took me through everything I needed to include but it was't as easy to us as what I used before. As usual I waited overnight to file and was able to locate some information I didn't include before which I added. All in all it all turned out OK except I paid twice for the experience. Hopefully I'll be able to check out the double payment issue with Intuit/TurboTax.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1708