TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Very Convenient I had an awesome experience with using the tax expert feature it really allowed me and my husband to destress
Date published: 2021-05-11
Rated 4 out of 5 by from Streamlined, but could use some improvements Overall, I like how well TurboTax automates the process including importing information from previous years, as well as tax documents from financial institutions for investments.
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax is awesome! I feel I am an expert on tax now, thanks to TurboTax. I love the product.
Date published: 2021-05-11
Rated 5 out of 5 by from Awesome Gets better every year... much better at answering questions in the application.
Date published: 2021-05-11
Rated 5 out of 5 by from Easy to use It was straightforward to use, and everything was self-explanatory.
Date published: 2021-05-11
Rated 1 out of 5 by from Do not use the expert live full service!! Live expert mode was very frustrating. Expert was hard to understand, her availability was very limited, usually after 10 pm. Would take days to get a response from the expert. The process took 7 days to complete the return and ours is not a complex return at all. Will never use this full service again!
Date published: 2021-05-11
Rated 5 out of 5 by from HOORAY! THE LIVE SUPPORT IS AWESOME! FEEL CONFIDANT IN FILING. EVEN THOUGH I GET NERVOUS ENTERING NUMBERS.
Date published: 2021-05-11
Rated 5 out of 5 by from I Owe, But At Least It Is Completed Accurately! I wanted my taxes completed accurately and quickly before the deadline which is May 17, 2021,
Date published: 2021-05-11
Rated 3 out of 5 by from this release is full of bugs Transmitted one return without a problem, tried to transmit another return and it wouldn't due to a problem with the downloading update and the program recognizing the update. Very frustrating.
Date published: 2021-05-11
Rated 5 out of 5 by from Great Service Great experience with Patrice, and want to be part of the team.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1705
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very Convenient I had an awesome experience with using the tax expert feature it really allowed me and my husband to destress
Date published: 2021-05-11
Rated 4 out of 5 by from Streamlined, but could use some improvements Overall, I like how well TurboTax automates the process including importing information from previous years, as well as tax documents from financial institutions for investments.
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax is awesome! I feel I am an expert on tax now, thanks to TurboTax. I love the product.
Date published: 2021-05-11
Rated 5 out of 5 by from Awesome Gets better every year... much better at answering questions in the application.
Date published: 2021-05-11
Rated 5 out of 5 by from Easy to use It was straightforward to use, and everything was self-explanatory.
Date published: 2021-05-11
Rated 1 out of 5 by from Do not use the expert live full service!! Live expert mode was very frustrating. Expert was hard to understand, her availability was very limited, usually after 10 pm. Would take days to get a response from the expert. The process took 7 days to complete the return and ours is not a complex return at all. Will never use this full service again!
Date published: 2021-05-11
Rated 5 out of 5 by from HOORAY! THE LIVE SUPPORT IS AWESOME! FEEL CONFIDANT IN FILING. EVEN THOUGH I GET NERVOUS ENTERING NUMBERS.
Date published: 2021-05-11
Rated 5 out of 5 by from I Owe, But At Least It Is Completed Accurately! I wanted my taxes completed accurately and quickly before the deadline which is May 17, 2021,
Date published: 2021-05-11
Rated 3 out of 5 by from this release is full of bugs Transmitted one return without a problem, tried to transmit another return and it wouldn't due to a problem with the downloading update and the program recognizing the update. Very frustrating.
Date published: 2021-05-11
Rated 5 out of 5 by from Great Service Great experience with Patrice, and want to be part of the team.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1705