TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from makes this miserable task easier Software is great - we have a complex return with typical W-2 situation, self-employment Sch C, and farm (Sch F) so it's a miserable task every year to complete the return. This makes it easier, and helps me consider all the potential deductions. Had issues downloading the software and called for help - call got dropped and there was no followup from them, but got it figured out.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great I have been using them for 6 years and I have never had a problem. The site is very professional
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was easier than I thought This was my first attempt at doing my own taxes and as long as I had the correct paperwork, it was easy.
Date published: 2023-04-17
Rated 5 out of 5 by from It was the best of times, it was the worst of time I have used TurboTax since 1998.It has seen me through every conceivable filing requirement except the corporate form 1120. Thank you
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Is Excellent I've used Turbo Tax for 10 years; this product always delivers a great experience,
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome So easy to use! Cant really understand why not to use them.
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax sucks hate this website. terrible advertise free and charge a lot for doing nothing.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Make Filing Taxes Easy The step-by-step features give me confidence in filing my tax returns. I appreciate the 'Lear More' features that demystify the content.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo Tax is generally pretty good. It would help to be able to review the tax return to find issues where we end up going in circles, even if it ends up being user error. It would help us fine our mistakes. In my case it was a box filled in incorrectly that was not caught
Date published: 2023-04-17
Rated 4 out of 5 by from 1099-R entry confusing Simple trust return with 1099-R income from life insurance surrender. Very little help / explanation entering 1099-R form data. Turbotax Business only asks for "Other Income". None of the other entries in the form. There was Gross Distribution and Taxable Income. From asking around and online research I entered taxable income and am hoping that is correct as it seems right but it would be nice if the business product had clearer definition on this. It's the only reason I bought it in addition to my usual Turbotax for 1040 which seems a lot better designed.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1703
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from makes this miserable task easier Software is great - we have a complex return with typical W-2 situation, self-employment Sch C, and farm (Sch F) so it's a miserable task every year to complete the return. This makes it easier, and helps me consider all the potential deductions. Had issues downloading the software and called for help - call got dropped and there was no followup from them, but got it figured out.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great I have been using them for 6 years and I have never had a problem. The site is very professional
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was easier than I thought This was my first attempt at doing my own taxes and as long as I had the correct paperwork, it was easy.
Date published: 2023-04-17
Rated 5 out of 5 by from It was the best of times, it was the worst of time I have used TurboTax since 1998.It has seen me through every conceivable filing requirement except the corporate form 1120. Thank you
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Is Excellent I've used Turbo Tax for 10 years; this product always delivers a great experience,
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome So easy to use! Cant really understand why not to use them.
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax sucks hate this website. terrible advertise free and charge a lot for doing nothing.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Make Filing Taxes Easy The step-by-step features give me confidence in filing my tax returns. I appreciate the 'Lear More' features that demystify the content.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo Tax is generally pretty good. It would help to be able to review the tax return to find issues where we end up going in circles, even if it ends up being user error. It would help us fine our mistakes. In my case it was a box filled in incorrectly that was not caught
Date published: 2023-04-17
Rated 4 out of 5 by from 1099-R entry confusing Simple trust return with 1099-R income from life insurance surrender. Very little help / explanation entering 1099-R form data. Turbotax Business only asks for "Other Income". None of the other entries in the form. There was Gross Distribution and Taxable Income. From asking around and online research I entered taxable income and am hoping that is correct as it seems right but it would be nice if the business product had clearer definition on this. It's the only reason I bought it in addition to my usual Turbotax for 1040 which seems a lot better designed.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1703