TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Taxes made easy The step by step process with TurboTax makes filing easy.
Date published: 2021-05-08
Rated 5 out of 5 by from Simplifies the job Input was relatively clear, logical and simple. Contacting atax expert was invaluable.
Date published: 2021-05-08
Rated 5 out of 5 by from TurboTax is extremely user friendly TurboTax takes away much of the stress of having to file taxes. Extremely user friendly. I've used TurboTax for years and keep coming back because it seems like filing taxes gets easier each year.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbotax is easy to use! The software is easy to use. Helpful tips throughout the process. Importing donations from ItsDeductible is very helpful.
Date published: 2021-05-08
Rated 5 out of 5 by from Great way to do your taxes Easy instructions and examples and explanations made easy to understand
Date published: 2021-05-08
Rated 4 out of 5 by from Turbo Tax Had some difficulty transferring info from Investment accounts to Turbo.
Date published: 2021-05-08
Rated 4 out of 5 by from Tax prep Good to use it did well and we'll use next year too
Date published: 2021-05-08
Rated 5 out of 5 by from Easy and Excellent My wife and I have used Turbo Tax for the past several years. It's easy and informative. We use Quicken (another Intuitive Product) to get a good picture of our finances.
Date published: 2021-05-08
Rated 1 out of 5 by from Terrible and buggy software. DO NOT DO THIS. If you are an active trader, DO NOT USE THIS SOFTWARE. Encountered numerous bugs when importing 1099-B's from multiple brokerages. It broke the return so badly that even after deleting all of the investment data, there were ghost entities screwing up calculations that could not be removed from the UI. It one point it created a discrepancy of $2,000,000 between my federal and state income. Trying to cheap out on using a real CPA and using this garbage really back-fired. Don't make the same mistake.
Date published: 2021-05-08
Rated 4 out of 5 by from Great I love Turbotax, I used them now to file my own taxes for 4 years in a row. As a single student I found the free edition of turbo tax amazing. This is the first year I actually paid for turbo tax services for a total of $110. The only downside was that because I was in school and qualified for a credit they charged me $60 bucks without any other option because they did not provide this option of a return on the free edition. I do think this sucks because a student paying out of pocket for school and expenses it should just be something given and not look for anyway to charge the customer. It also charged me $50 for my State return which I did not understand why and i had no other option to pick from so I had to go with it. This is the first year experiencing this because prior years I always used the free version. Granted they let you pay now or take it out of your return which is cool but if you do qualify to take it out of your return they will had an additional $45 charge for the service which I think it defeats the purpose but then again you don't pay anything out of pocket. I like how easy and fast turbo tax is though. Most of my information auto-populates because I have used them before but even if you have a new W-2 once you enter you name and basic information you have the option to auto-populate or enter the information yourself.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1682
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Taxes made easy The step by step process with TurboTax makes filing easy.
Date published: 2021-05-08
Rated 5 out of 5 by from Simplifies the job Input was relatively clear, logical and simple. Contacting atax expert was invaluable.
Date published: 2021-05-08
Rated 5 out of 5 by from TurboTax is extremely user friendly TurboTax takes away much of the stress of having to file taxes. Extremely user friendly. I've used TurboTax for years and keep coming back because it seems like filing taxes gets easier each year.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbotax is easy to use! The software is easy to use. Helpful tips throughout the process. Importing donations from ItsDeductible is very helpful.
Date published: 2021-05-08
Rated 5 out of 5 by from Great way to do your taxes Easy instructions and examples and explanations made easy to understand
Date published: 2021-05-08
Rated 4 out of 5 by from Turbo Tax Had some difficulty transferring info from Investment accounts to Turbo.
Date published: 2021-05-08
Rated 4 out of 5 by from Tax prep Good to use it did well and we'll use next year too
Date published: 2021-05-08
Rated 5 out of 5 by from Easy and Excellent My wife and I have used Turbo Tax for the past several years. It's easy and informative. We use Quicken (another Intuitive Product) to get a good picture of our finances.
Date published: 2021-05-08
Rated 1 out of 5 by from Terrible and buggy software. DO NOT DO THIS. If you are an active trader, DO NOT USE THIS SOFTWARE. Encountered numerous bugs when importing 1099-B's from multiple brokerages. It broke the return so badly that even after deleting all of the investment data, there were ghost entities screwing up calculations that could not be removed from the UI. It one point it created a discrepancy of $2,000,000 between my federal and state income. Trying to cheap out on using a real CPA and using this garbage really back-fired. Don't make the same mistake.
Date published: 2021-05-08
Rated 4 out of 5 by from Great I love Turbotax, I used them now to file my own taxes for 4 years in a row. As a single student I found the free edition of turbo tax amazing. This is the first year I actually paid for turbo tax services for a total of $110. The only downside was that because I was in school and qualified for a credit they charged me $60 bucks without any other option because they did not provide this option of a return on the free edition. I do think this sucks because a student paying out of pocket for school and expenses it should just be something given and not look for anyway to charge the customer. It also charged me $50 for my State return which I did not understand why and i had no other option to pick from so I had to go with it. This is the first year experiencing this because prior years I always used the free version. Granted they let you pay now or take it out of your return which is cool but if you do qualify to take it out of your return they will had an additional $45 charge for the service which I think it defeats the purpose but then again you don't pay anything out of pocket. I like how easy and fast turbo tax is though. Most of my information auto-populates because I have used them before but even if you have a new W-2 once you enter you name and basic information you have the option to auto-populate or enter the information yourself.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1682