TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 1 out of 5 by from Couldn't get AGI, made it a hassle Because my computer I used to fiile last year through TurboTax was unusable, this year I had a huge hassle because I was not able to access that information. Stranger yet, the TurboTax site was unable to provide it, even though I used TurboTax. The disc version apparently does not let me access my own information from your site, even after verifying my identity multiple ways. This made the normally streamlined process incredibly frustrating. If TurboTax handles my sensitive government information but cannot provide it to me when it is necessary, I question the validity or competency of the entire company.
Date published: 2021-05-09
Rated 4 out of 5 by from Turbo Tax is Good I received a 2020 Form 1099-R and when I entered it Turbo Tax indicated I need to amend my 2019 Tax Return. I had to find my 2019 TurboTax purchase, re-download it, and I'm still trying to figure out how to amend it.
Date published: 2021-05-09
Rated 5 out of 5 by from Helpful!! Easy to use and walked me through everything. Wish state filing was included!!
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo Tax is intuitive and easy to use Turbo Tax has been my number one chose going on 15 years. I feel it's the most helpful, intuitive, and easy tax program to use.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo Tax is the only one for me. Been using Turbo Tax for about 7-8 years now and always been very helpful
Date published: 2021-05-09
Rated 4 out of 5 by from First year -- so far, so good It was actually completely free and all the prompts were actually helpful (on another site, I find myself having to Google details quite a bit). All my income was W2 this past year, save for some unemployment, so I reserve the 5-star rating to see how it goes next year, when I'm going to have some freelance to deal with. For now, it's better than the others I've used.
Date published: 2021-05-09
Rated 5 out of 5 by from My TurboTax expert Allison made all the difference My TurboTax expert Allison was AMAZING! Without her help I would not have been able to navigate my complicated tax forms.
Date published: 2021-05-09
Rated 5 out of 5 by from Great I have been using Turbo Tax for Years - I am very satisfied
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo Tax is tops I like how it steps you though everything if required. It gives you some comments to items you may not of thought to ask about. It does inspire confidence.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo Tax Is Peace of Mind Turbo tax is very easy to use and has the tools and information to keep me feeling good about my taxes.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1676
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Couldn't get AGI, made it a hassle Because my computer I used to fiile last year through TurboTax was unusable, this year I had a huge hassle because I was not able to access that information. Stranger yet, the TurboTax site was unable to provide it, even though I used TurboTax. The disc version apparently does not let me access my own information from your site, even after verifying my identity multiple ways. This made the normally streamlined process incredibly frustrating. If TurboTax handles my sensitive government information but cannot provide it to me when it is necessary, I question the validity or competency of the entire company.
Date published: 2021-05-09
Rated 4 out of 5 by from Turbo Tax is Good I received a 2020 Form 1099-R and when I entered it Turbo Tax indicated I need to amend my 2019 Tax Return. I had to find my 2019 TurboTax purchase, re-download it, and I'm still trying to figure out how to amend it.
Date published: 2021-05-09
Rated 5 out of 5 by from Helpful!! Easy to use and walked me through everything. Wish state filing was included!!
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo Tax is intuitive and easy to use Turbo Tax has been my number one chose going on 15 years. I feel it's the most helpful, intuitive, and easy tax program to use.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo Tax is the only one for me. Been using Turbo Tax for about 7-8 years now and always been very helpful
Date published: 2021-05-09
Rated 4 out of 5 by from First year -- so far, so good It was actually completely free and all the prompts were actually helpful (on another site, I find myself having to Google details quite a bit). All my income was W2 this past year, save for some unemployment, so I reserve the 5-star rating to see how it goes next year, when I'm going to have some freelance to deal with. For now, it's better than the others I've used.
Date published: 2021-05-09
Rated 5 out of 5 by from My TurboTax expert Allison made all the difference My TurboTax expert Allison was AMAZING! Without her help I would not have been able to navigate my complicated tax forms.
Date published: 2021-05-09
Rated 5 out of 5 by from Great I have been using Turbo Tax for Years - I am very satisfied
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo Tax is tops I like how it steps you though everything if required. It gives you some comments to items you may not of thought to ask about. It does inspire confidence.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo Tax Is Peace of Mind Turbo tax is very easy to use and has the tools and information to keep me feeling good about my taxes.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1676