TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from TurboTax is awesome TurboTax is awesome. Makes filing taxes each year easy !!!
Date published: 2023-04-18
Rated 3 out of 5 by from ehh i think this app is way to expensive why do i have to pay even more money when all the state does and fedewral taxes does is take my money all year round its bull crap
Date published: 2023-04-18
Rated 5 out of 5 by from I helps me to better understand and file it It is very simple to use and helped me to understand most of the issues.
Date published: 2023-04-18
Rated 5 out of 5 by from best experience ever!! Best experience so far Turbo Tax made it quick and easy plus saved me money
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy. Easy and quick. Only took 20 minutes to file on my own.
Date published: 2023-04-18
Rated 4 out of 5 by from I like it but..... I transmitted Fed & IN ok but I couldn't transmit my KY Non-Resident form for some reason.
Date published: 2023-04-18
Rated 5 out of 5 by from Too Easy I dread doing taxes every year. I love the ease of the new Turbo Tax functionality.
Date published: 2023-04-18
Rated 2 out of 5 by from easy, but surprise fees and greedy The process was easy, but thes surprise fees and how much it costs is ridiculous. people are suffering and turbo tax just gets every last penny they can. it says "start free" and then every 3 pages you are asked to upgrade. and then at the end its not just "file for 59$" its "file fed for 59$ and state for additional 59$" and then an additional 39$ in fees at the end. unbelievable.
Date published: 2023-04-18
Rated 5 out of 5 by from Love this program I’ve been using this program for several years now and really like it. Will continue to do so.
Date published: 2023-04-18
Rated 4 out of 5 by from I cant believe how long this took!!!! This took almost an hour for something I could have done on paper in 10 to 15 minutes! The only thing faster about this process is I might get my refund a week sooner. If it werent for the IRS flagging paper returns for delay, I would certainly be doing my returns on paper. This online process is so time consuming with repetition, taking forever between pages, etc. Every year I am completely stressed out and frustrated by this pokey process by the time I am finally done. Thank God I have a year before I have to do it again!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1673
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is awesome TurboTax is awesome. Makes filing taxes each year easy !!!
Date published: 2023-04-18
Rated 3 out of 5 by from ehh i think this app is way to expensive why do i have to pay even more money when all the state does and fedewral taxes does is take my money all year round its bull crap
Date published: 2023-04-18
Rated 5 out of 5 by from I helps me to better understand and file it It is very simple to use and helped me to understand most of the issues.
Date published: 2023-04-18
Rated 5 out of 5 by from best experience ever!! Best experience so far Turbo Tax made it quick and easy plus saved me money
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy. Easy and quick. Only took 20 minutes to file on my own.
Date published: 2023-04-18
Rated 4 out of 5 by from I like it but..... I transmitted Fed & IN ok but I couldn't transmit my KY Non-Resident form for some reason.
Date published: 2023-04-18
Rated 5 out of 5 by from Too Easy I dread doing taxes every year. I love the ease of the new Turbo Tax functionality.
Date published: 2023-04-18
Rated 2 out of 5 by from easy, but surprise fees and greedy The process was easy, but thes surprise fees and how much it costs is ridiculous. people are suffering and turbo tax just gets every last penny they can. it says "start free" and then every 3 pages you are asked to upgrade. and then at the end its not just "file for 59$" its "file fed for 59$ and state for additional 59$" and then an additional 39$ in fees at the end. unbelievable.
Date published: 2023-04-18
Rated 5 out of 5 by from Love this program I’ve been using this program for several years now and really like it. Will continue to do so.
Date published: 2023-04-18
Rated 4 out of 5 by from I cant believe how long this took!!!! This took almost an hour for something I could have done on paper in 10 to 15 minutes! The only thing faster about this process is I might get my refund a week sooner. If it werent for the IRS flagging paper returns for delay, I would certainly be doing my returns on paper. This online process is so time consuming with repetition, taking forever between pages, etc. Every year I am completely stressed out and frustrated by this pokey process by the time I am finally done. Thank God I have a year before I have to do it again!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1673