TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Cost Effective It was easy to follow and I could always come back and pick up where I left off.
Date published: 2023-04-18
Rated 1 out of 5 by from vultures no thanks 12345678901234567890123456789012345678901
Date published: 2023-04-18
Rated 5 out of 5 by from Great Help TY This was seamless. Would recommend for anyone who is filing a business with personal.
Date published: 2023-04-18
Rated 5 out of 5 by from Get's better every year! Completed my 3rd year of Turbo tax. This year was the best. Whenever there was something I did not understand there was a Learn More button with simple explanations and examples to help clarify the information that was needed during the process.
Date published: 2023-04-18
Rated 2 out of 5 by from "Free" Option not actually free. Shocker. The service is makes taxes pretty painless, however the lack of clarity with the pay structure is extremely frustrating and a little shady in my opinion. I choose the free option initially, then proceed to complete both state and federal returns on my own, and then at the end i'm forced to upgrade for $59 because of capital gains. Fine. Then I get to check out and i'm charged $59 for BOTH refunds, so $118 total, when they provided no extra service.
Date published: 2023-04-18
Rated 5 out of 5 by from greatest tax online i ever have used input an error and turbo tax caught it and we fixed it
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Fast & Easy to Follow and File Tax information with NO Problems
Date published: 2023-04-18
Rated 1 out of 5 by from Review It was terrible in that you charged me to file a Florida tax return even though I'm not filing a Florida tax return. If I come across another tax preparation service, I will use that service in the future if I do not receive a full refund.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome ! Quick and helpful! I will be using them again and referring it to my famil
Date published: 2023-04-18
Rated 3 out of 5 by from Business Turbo Tax needs upgrades I only have apple products do i had to borrow my son's PC to do my trust taxes. Also, I didn't see how to download the information from my brokerage account like I did with my other taxes.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1671
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Cost Effective It was easy to follow and I could always come back and pick up where I left off.
Date published: 2023-04-18
Rated 1 out of 5 by from vultures no thanks 12345678901234567890123456789012345678901
Date published: 2023-04-18
Rated 5 out of 5 by from Great Help TY This was seamless. Would recommend for anyone who is filing a business with personal.
Date published: 2023-04-18
Rated 5 out of 5 by from Get's better every year! Completed my 3rd year of Turbo tax. This year was the best. Whenever there was something I did not understand there was a Learn More button with simple explanations and examples to help clarify the information that was needed during the process.
Date published: 2023-04-18
Rated 2 out of 5 by from "Free" Option not actually free. Shocker. The service is makes taxes pretty painless, however the lack of clarity with the pay structure is extremely frustrating and a little shady in my opinion. I choose the free option initially, then proceed to complete both state and federal returns on my own, and then at the end i'm forced to upgrade for $59 because of capital gains. Fine. Then I get to check out and i'm charged $59 for BOTH refunds, so $118 total, when they provided no extra service.
Date published: 2023-04-18
Rated 5 out of 5 by from greatest tax online i ever have used input an error and turbo tax caught it and we fixed it
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Fast & Easy to Follow and File Tax information with NO Problems
Date published: 2023-04-18
Rated 1 out of 5 by from Review It was terrible in that you charged me to file a Florida tax return even though I'm not filing a Florida tax return. If I come across another tax preparation service, I will use that service in the future if I do not receive a full refund.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome ! Quick and helpful! I will be using them again and referring it to my famil
Date published: 2023-04-18
Rated 3 out of 5 by from Business Turbo Tax needs upgrades I only have apple products do i had to borrow my son's PC to do my trust taxes. Also, I didn't see how to download the information from my brokerage account like I did with my other taxes.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1671