TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 3 out of 5 by from Ugh!! Frustratingly confusing this year!! I have used Turbo Tax for at least 20+ years and this has been the most confusing and annoying package I have used. Plain English please & make sure you can delete things that you need to.
Date published: 2021-05-08
Rated 1 out of 5 by from rejected return after I paid to e-file, my fed and state tax returns were rejected. I went back to make any corrections and it still rejected. Very frustrating and need a refund of e-filing fees and now make a trip to the post office to mail my returns.
Date published: 2021-05-08
Rated 3 out of 5 by from Turbo Tax use to be better It use to be much simpler to use. Also when paying for extras it makes you put in info , then as you go on you have to go back to the exact same page to pay again then you have to re enter the pay info again
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax was Great. The only problem I had was me Everything went well. Turbo Tax is setup to performed great. This business setup perfectly.
Date published: 2021-05-08
Rated 5 out of 5 by from great easy very helpful makes Internal Revenue Service helpful to understand
Date published: 2021-05-08
Rated 5 out of 5 by from Simple and easy to do. My only wish is that Turbo Tax was sold on a flash drive that everything could be saved on when completed.
Date published: 2021-05-08
Rated 5 out of 5 by from Led through the quagmire... Been with Turbo Tax for many years with easy taxes. This year was crazy year with numerous 1099s of many forms in semi-retirement, estate management, investing, supporting, giving, receiving, health care market, first time LLC, assets, deductions, depreciation...yikes! Sure appreciated the Turbo Tax app and the experts.Got it done on time and After being very nervous this year going in, I feel very confident about it. My live expert was kind, wonderful, and very helpful in our review. Thanks Turbo Tax!
Date published: 2021-05-08
Rated 5 out of 5 by from it great i did not can't review what i did not use !!!!!!!!!
Date published: 2021-05-08
Rated 4 out of 5 by from Not cheap but worth it, I guess I was happy that my Robinhood forms carried over seamlessly, that made things easier. Between the 2 States I lived in though... ouch. $50/state :(
Date published: 2021-05-08
Rated 4 out of 5 by from Used Turbotax for a decade Still works great after a decade. Will continue to use TurboTax
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1671
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Ugh!! Frustratingly confusing this year!! I have used Turbo Tax for at least 20+ years and this has been the most confusing and annoying package I have used. Plain English please & make sure you can delete things that you need to.
Date published: 2021-05-08
Rated 1 out of 5 by from rejected return after I paid to e-file, my fed and state tax returns were rejected. I went back to make any corrections and it still rejected. Very frustrating and need a refund of e-filing fees and now make a trip to the post office to mail my returns.
Date published: 2021-05-08
Rated 3 out of 5 by from Turbo Tax use to be better It use to be much simpler to use. Also when paying for extras it makes you put in info , then as you go on you have to go back to the exact same page to pay again then you have to re enter the pay info again
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax was Great. The only problem I had was me Everything went well. Turbo Tax is setup to performed great. This business setup perfectly.
Date published: 2021-05-08
Rated 5 out of 5 by from great easy very helpful makes Internal Revenue Service helpful to understand
Date published: 2021-05-08
Rated 5 out of 5 by from Simple and easy to do. My only wish is that Turbo Tax was sold on a flash drive that everything could be saved on when completed.
Date published: 2021-05-08
Rated 5 out of 5 by from Led through the quagmire... Been with Turbo Tax for many years with easy taxes. This year was crazy year with numerous 1099s of many forms in semi-retirement, estate management, investing, supporting, giving, receiving, health care market, first time LLC, assets, deductions, depreciation...yikes! Sure appreciated the Turbo Tax app and the experts.Got it done on time and After being very nervous this year going in, I feel very confident about it. My live expert was kind, wonderful, and very helpful in our review. Thanks Turbo Tax!
Date published: 2021-05-08
Rated 5 out of 5 by from it great i did not can't review what i did not use !!!!!!!!!
Date published: 2021-05-08
Rated 4 out of 5 by from Not cheap but worth it, I guess I was happy that my Robinhood forms carried over seamlessly, that made things easier. Between the 2 States I lived in though... ouch. $50/state :(
Date published: 2021-05-08
Rated 4 out of 5 by from Used Turbotax for a decade Still works great after a decade. Will continue to use TurboTax
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1671