TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Easy and convenient to use! It walked us through all the steps one by one, which makes the whole process less stressful and ALMOST enjoyable.
Date published: 2022-05-15
Rated 5 out of 5 by from Easy Peasy Loved this app! This was so easy to use! Thank you
Date published: 2022-05-15
Rated 5 out of 5 by from Great Customer Services I really enjoyed the customer service that Turbotax has provided. The product's features are very easy to follow and provided great next steps, love the wizard style of questions that guided me through this process. One suggestion would be an easier way to respond to my tax rep. Once I received a text or email that a message was sent that I needed to respond to, I had to click on the send a message to respond to her message. Would have be nice to to see link that state I have a message I need to respond to.
Date published: 2022-05-15
Rated 5 out of 5 by from Turbo tax is awesome! The live expert is the way to go. I would not feel things are right without the expert
Date published: 2022-05-15
Rated 4 out of 5 by from Great!!!!! Tedious but fruitful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-05-15
Rated 5 out of 5 by from Awesome Perfect!!!!!!! Great job!!!!!! Thank you yyyyyyayyyyy
Date published: 2022-05-15
Rated 4 out of 5 by from Sugestions For prior year tax software, access to experts via chat or phone call same way they are available when doing current year tax returns
Date published: 2022-05-15
Rated 5 out of 5 by from Outstanding Experience The program was great. I had an error and called TurboTax, said what the error was, was texted the fix. It was literally that easy. The fix was that my browser was out of date. Which, I was using an older browser. I updated, finished the return, took no time at all. I have been using H&R Block for years. Never again.
Date published: 2022-05-15
Rated 5 out of 5 by from turbo tax makes doing my taxes quick and easy and just followed the prompts and all went well. any fixes were easy to handle
Date published: 2022-05-15
Rated 5 out of 5 by from Easy to Navigate and Understand. I like being able to do on my own what I had been going to H&R Block to do. Turbo Tax not only gives me the ability to do my taxes at home, but also I don't have to make an appointment or wait in a line.
Date published: 2022-05-15
All TurboTax® Offerings Reviews - Page 168
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and convenient to use! It walked us through all the steps one by one, which makes the whole process less stressful and ALMOST enjoyable.
Date published: 2022-05-15
Rated 5 out of 5 by from Easy Peasy Loved this app! This was so easy to use! Thank you
Date published: 2022-05-15
Rated 5 out of 5 by from Great Customer Services I really enjoyed the customer service that Turbotax has provided. The product's features are very easy to follow and provided great next steps, love the wizard style of questions that guided me through this process. One suggestion would be an easier way to respond to my tax rep. Once I received a text or email that a message was sent that I needed to respond to, I had to click on the send a message to respond to her message. Would have be nice to to see link that state I have a message I need to respond to.
Date published: 2022-05-15
Rated 5 out of 5 by from Turbo tax is awesome! The live expert is the way to go. I would not feel things are right without the expert
Date published: 2022-05-15
Rated 4 out of 5 by from Great!!!!! Tedious but fruitful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-05-15
Rated 5 out of 5 by from Awesome Perfect!!!!!!! Great job!!!!!! Thank you yyyyyyayyyyy
Date published: 2022-05-15
Rated 4 out of 5 by from Sugestions For prior year tax software, access to experts via chat or phone call same way they are available when doing current year tax returns
Date published: 2022-05-15
Rated 5 out of 5 by from Outstanding Experience The program was great. I had an error and called TurboTax, said what the error was, was texted the fix. It was literally that easy. The fix was that my browser was out of date. Which, I was using an older browser. I updated, finished the return, took no time at all. I have been using H&R Block for years. Never again.
Date published: 2022-05-15
Rated 5 out of 5 by from turbo tax makes doing my taxes quick and easy and just followed the prompts and all went well. any fixes were easy to handle
Date published: 2022-05-15
Rated 5 out of 5 by from Easy to Navigate and Understand. I like being able to do on my own what I had been going to H&R Block to do. Turbo Tax not only gives me the ability to do my taxes at home, but also I don't have to make an appointment or wait in a line.
Date published: 2022-05-15
All TurboTax® Offerings Reviews - Page 168