TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Great help Made the experience easy and stress free with the guided steps. $110 to files by myself, should have done it earlier
Date published: 2021-06-24
Rated 5 out of 5 by from Elizabeth was the best! Elizabeth helped me every step of the way and got my taxes done super quick and worked with me on my times! Best experience I have ever had while doing my taxes! Will definitely be doing my taxes this way next year as well!
Date published: 2021-06-24
Rated 5 out of 5 by from Turbo Tax - First Year User Using turbo tax live was easy and super helpful. My tax expert was very responsive and quick to turn around my taxes.
Date published: 2021-06-23
Rated 5 out of 5 by from Great Had to move but Andrea. Ha d been a great help to doing my
Date published: 2021-06-23
Rated 2 out of 5 by from Turbo tax required too many meaningless Details I just spent over an hour entering OID details that were not included in my broker's download. Turbo tax should have let me specify more than one state for all my OID forms that did not have state ID included.
Date published: 2021-06-23
Rated 5 out of 5 by from AWESOME I AM VERY HAPPY WITH MICHEAL it was hard for me just losing my Husband and he made everything easy for me
Date published: 2021-06-23
Rated 5 out of 5 by from Very good experience James was very professional, kind and patient. He gave encouragement along the way, which was very helpful. Thank you, James.
Date published: 2021-06-23
Rated 3 out of 5 by from Turbo Tax for Business Desktop Needs WORK! It doesn't play well with Quickbooks, who knew? It doubled a lot of imported information. NEVER import. Do it by hand it will save you days. I had to file for an extension, I still not sure if TT filed the extension. It basically made me complete my tax returns before I think it filed the extension, maybe. The entire reason to file the extension is because the Taxes were not getting filled out properly. At the minimum you should be warned if they are going to make you fill out the entire forms anyway. I felt like I was in the twilight zone. I just tried to file my taxes. Federal went through but Turbo Tax seems to have totally forgotten about the STATE Taxes. I love TT for my personal taxes. For my Business Taxes it's meh.
Date published: 2021-06-23
Rated 5 out of 5 by from esp with live help there my last agent was especially helpful. There was an error that was difficult to find and she was diligent until we found and corrected it.
Date published: 2021-06-23
Rated 5 out of 5 by from working with Turbo Tax made it so easy Did not have that experience with a live person, instructions were easy
Date published: 2021-06-23
All TurboTax® Offerings Reviews - Page 168
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great help Made the experience easy and stress free with the guided steps. $110 to files by myself, should have done it earlier
Date published: 2021-06-24
Rated 5 out of 5 by from Elizabeth was the best! Elizabeth helped me every step of the way and got my taxes done super quick and worked with me on my times! Best experience I have ever had while doing my taxes! Will definitely be doing my taxes this way next year as well!
Date published: 2021-06-24
Rated 5 out of 5 by from Turbo Tax - First Year User Using turbo tax live was easy and super helpful. My tax expert was very responsive and quick to turn around my taxes.
Date published: 2021-06-23
Rated 5 out of 5 by from Great Had to move but Andrea. Ha d been a great help to doing my
Date published: 2021-06-23
Rated 2 out of 5 by from Turbo tax required too many meaningless Details I just spent over an hour entering OID details that were not included in my broker's download. Turbo tax should have let me specify more than one state for all my OID forms that did not have state ID included.
Date published: 2021-06-23
Rated 5 out of 5 by from AWESOME I AM VERY HAPPY WITH MICHEAL it was hard for me just losing my Husband and he made everything easy for me
Date published: 2021-06-23
Rated 5 out of 5 by from Very good experience James was very professional, kind and patient. He gave encouragement along the way, which was very helpful. Thank you, James.
Date published: 2021-06-23
Rated 3 out of 5 by from Turbo Tax for Business Desktop Needs WORK! It doesn't play well with Quickbooks, who knew? It doubled a lot of imported information. NEVER import. Do it by hand it will save you days. I had to file for an extension, I still not sure if TT filed the extension. It basically made me complete my tax returns before I think it filed the extension, maybe. The entire reason to file the extension is because the Taxes were not getting filled out properly. At the minimum you should be warned if they are going to make you fill out the entire forms anyway. I felt like I was in the twilight zone. I just tried to file my taxes. Federal went through but Turbo Tax seems to have totally forgotten about the STATE Taxes. I love TT for my personal taxes. For my Business Taxes it's meh.
Date published: 2021-06-23
Rated 5 out of 5 by from esp with live help there my last agent was especially helpful. There was an error that was difficult to find and she was diligent until we found and corrected it.
Date published: 2021-06-23
Rated 5 out of 5 by from working with Turbo Tax made it so easy Did not have that experience with a live person, instructions were easy
Date published: 2021-06-23
All TurboTax® Offerings Reviews - Page 168