TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from Quick and New Tax Law Helps well explained. Only draw back upgrade to windows 10 ONLY!, Had trouble backing-up the previous 7 years of Turbo Tax, so had to start all over again.
Date published: 2021-05-11
Rated 1 out of 5 by from Not the qaulity i use to get high prices and not clear about my forms that i filled in. LAST year, when i had trouble with some payment that didn't go through turbo tax, the software and it's owners ate my fee charged and backed out of any help they could have provided. seriously disappointing. Very very unhappy but looking for another software to change to soon.
Date published: 2021-05-11
Rated 5 out of 5 by from very good i have used turbo tax for about 20 years. only 1 year 2018 was problematic. every other years were great.
Date published: 2021-05-11
Rated 5 out of 5 by from Thomas Was Awesome! My tax export was amazing. Thomas was very knowledgeable and clearly explained what I was paying for in taxes. I'm self-employed, so my file is a bit more complicated than most, but not once during the process did I wish I had gone with the $800+ CPA I used last year!
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is amazing Great experience 10/10. Would recommend to everyone!
Date published: 2021-05-11
Rated 5 out of 5 by from easy to use as always I like the addition this year of making it easier to skip some of the more esoteric sections and just get to the parts that pertain. As always, easy to use and file federal and state confidently.
Date published: 2021-05-11
Rated 5 out of 5 by from Easy to Use. Easy to use and navigate. The use of the "Flags" to mark areas to return to later is very useful.
Date published: 2021-05-11
Rated 5 out of 5 by from Awesome Easy stress free use, straight forward and imported info amazing
Date published: 2021-05-11
Rated 5 out of 5 by from Awesome Filing Quick and easy was able to get done in an hour
Date published: 2021-05-11
Rated 2 out of 5 by from Great idea but fail on dilivery I accidentally signed up for the "live help" version this year and decided instead of starting anew I'd give it a try. Unfortunately "live help" is only available during very limited "normal" business hours which is less then ideal. I also had more issues with the automated search than I have had in the past. So I love Turbotax but I'm not thrilled with the price of a generally useless tool.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1670
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Quick and New Tax Law Helps well explained. Only draw back upgrade to windows 10 ONLY!, Had trouble backing-up the previous 7 years of Turbo Tax, so had to start all over again.
Date published: 2021-05-11
Rated 1 out of 5 by from Not the qaulity i use to get high prices and not clear about my forms that i filled in. LAST year, when i had trouble with some payment that didn't go through turbo tax, the software and it's owners ate my fee charged and backed out of any help they could have provided. seriously disappointing. Very very unhappy but looking for another software to change to soon.
Date published: 2021-05-11
Rated 5 out of 5 by from very good i have used turbo tax for about 20 years. only 1 year 2018 was problematic. every other years were great.
Date published: 2021-05-11
Rated 5 out of 5 by from Thomas Was Awesome! My tax export was amazing. Thomas was very knowledgeable and clearly explained what I was paying for in taxes. I'm self-employed, so my file is a bit more complicated than most, but not once during the process did I wish I had gone with the $800+ CPA I used last year!
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is amazing Great experience 10/10. Would recommend to everyone!
Date published: 2021-05-11
Rated 5 out of 5 by from easy to use as always I like the addition this year of making it easier to skip some of the more esoteric sections and just get to the parts that pertain. As always, easy to use and file federal and state confidently.
Date published: 2021-05-11
Rated 5 out of 5 by from Easy to Use. Easy to use and navigate. The use of the "Flags" to mark areas to return to later is very useful.
Date published: 2021-05-11
Rated 5 out of 5 by from Awesome Easy stress free use, straight forward and imported info amazing
Date published: 2021-05-11
Rated 5 out of 5 by from Awesome Filing Quick and easy was able to get done in an hour
Date published: 2021-05-11
Rated 2 out of 5 by from Great idea but fail on dilivery I accidentally signed up for the "live help" version this year and decided instead of starting anew I'd give it a try. Unfortunately "live help" is only available during very limited "normal" business hours which is less then ideal. I also had more issues with the automated search than I have had in the past. So I love Turbotax but I'm not thrilled with the price of a generally useless tool.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1670