TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from TURBO TAX SUPERIOR PRODUCT Excellent features. Turbo Tax live was beyond helpful.
Date published: 2021-05-11
Rated 5 out of 5 by from Easy Peasy First time doing Full service Self-Employed. Extremely satisfied. Agent was responsive, knowledgeable and it was an extremely easy experience. Definitely recommend.
Date published: 2021-05-11
Rated 5 out of 5 by from Absolutely the Best !!! I have used Turbo Tax for many years. If you are a novice, Turbo Tax will walk you through each section to make sure nothing is missed. Sometimes you discover deductions, etc. that you were not aware of or not sure of. And if you need extra help, they are there to assist you. I trust Turbo Tax completely, especially with all the changes made on a yearly basis. Thanks for all the assistance and help that you have given me through the years !!
Date published: 2021-05-11
Rated 5 out of 5 by from turbo tax is fantastic Been using turbo tax for years. easy to follow and save lots of money.
Date published: 2021-05-11
Rated 5 out of 5 by from Great job, year over year! I went from owing to receiving a refund all due to an error on one form. I was stressing out but my live agent, Kisha, helped me uncover the error and gave me great peace of mind after combing through the return together. Thank you!
Date published: 2021-05-11
Rated 1 out of 5 by from Last year This will be my last year using Turbotax. It seems like the fee keeps increasing. It also has become confusing. Along with the constant cross selling which is very annoying.
Date published: 2021-05-11
Rated 5 out of 5 by from One improvement woulld make Turbo Tax even better Contributions of tangible items: give us a description "actual cost" rather than having us select from either "catalog" or "comparable sales", neither of which is entirely accurate. We purchase stuffed animals for one charity, canned foods for another, and donate pet medications, pet food and supplies to another. For each, we have receipts of the actual cost.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax Business I'm a primary a Mac User. I have to keep a Vaio Computer handy just for my S-Corp tax return.
Date published: 2021-05-11
Rated 5 out of 5 by from So grateful!!! Due to using paid family leave last year, I had to submit info from a 1099-misc form. Unfortunately it took me down a rabbit hole which lead it to being designated as income for a self employed business. And that spiraled out of control... had to call on 4 separate occaissions, and FINALLY the 4th assistant got it right!! Annoying, but still grateful I'd upgraded to live assist if needed... it was worth every penny, as I would have never navigated my way out to make the corrections. THANK YOU!!!!
Date published: 2021-05-11
Rated 5 out of 5 by from 2020 Turbo Tax Premier is a good product 2020 Turbo Tax Premier is a good product for filing your Federal and State Income Tax Returns
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1663
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBO TAX SUPERIOR PRODUCT Excellent features. Turbo Tax live was beyond helpful.
Date published: 2021-05-11
Rated 5 out of 5 by from Easy Peasy First time doing Full service Self-Employed. Extremely satisfied. Agent was responsive, knowledgeable and it was an extremely easy experience. Definitely recommend.
Date published: 2021-05-11
Rated 5 out of 5 by from Absolutely the Best !!! I have used Turbo Tax for many years. If you are a novice, Turbo Tax will walk you through each section to make sure nothing is missed. Sometimes you discover deductions, etc. that you were not aware of or not sure of. And if you need extra help, they are there to assist you. I trust Turbo Tax completely, especially with all the changes made on a yearly basis. Thanks for all the assistance and help that you have given me through the years !!
Date published: 2021-05-11
Rated 5 out of 5 by from turbo tax is fantastic Been using turbo tax for years. easy to follow and save lots of money.
Date published: 2021-05-11
Rated 5 out of 5 by from Great job, year over year! I went from owing to receiving a refund all due to an error on one form. I was stressing out but my live agent, Kisha, helped me uncover the error and gave me great peace of mind after combing through the return together. Thank you!
Date published: 2021-05-11
Rated 1 out of 5 by from Last year This will be my last year using Turbotax. It seems like the fee keeps increasing. It also has become confusing. Along with the constant cross selling which is very annoying.
Date published: 2021-05-11
Rated 5 out of 5 by from One improvement woulld make Turbo Tax even better Contributions of tangible items: give us a description "actual cost" rather than having us select from either "catalog" or "comparable sales", neither of which is entirely accurate. We purchase stuffed animals for one charity, canned foods for another, and donate pet medications, pet food and supplies to another. For each, we have receipts of the actual cost.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax Business I'm a primary a Mac User. I have to keep a Vaio Computer handy just for my S-Corp tax return.
Date published: 2021-05-11
Rated 5 out of 5 by from So grateful!!! Due to using paid family leave last year, I had to submit info from a 1099-misc form. Unfortunately it took me down a rabbit hole which lead it to being designated as income for a self employed business. And that spiraled out of control... had to call on 4 separate occaissions, and FINALLY the 4th assistant got it right!! Annoying, but still grateful I'd upgraded to live assist if needed... it was worth every penny, as I would have never navigated my way out to make the corrections. THANK YOU!!!!
Date published: 2021-05-11
Rated 5 out of 5 by from 2020 Turbo Tax Premier is a good product 2020 Turbo Tax Premier is a good product for filing your Federal and State Income Tax Returns
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1663