TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Turbotax is great Will use them next year also, Used them in prior years and everything always work out, Great team for taxes.
Date published: 2021-05-08
Rated 3 out of 5 by from Software great, hit and miss with experts I like Turbotax and almost every year I use it. However, this year, I signed up for expert assistance and had to make many calls till I finally found someone more authoritative than me. The experts could not even link to a turbotax article on the web which I finally found. They meant well but lacked the expertise or tooling to help me out. The search inside Turbotax did not turn up that either which is surprising. I do not feel the additional dollars was worth the experience and will not sign up next year.
Date published: 2021-05-08
Rated 5 out of 5 by from Makes Doing taxes Fun I spent entire Saturday using turbo Tax. I couldn't think of a better way to spend the day.
Date published: 2021-05-08
Rated 5 out of 5 by from TurboTax is Awesome! I used TurboTax last year for the first time to file my taxes. It was quick, easy, and fast! Most importantly they guarantee that it is accurate so I do not have to stress! Thank you TurboxTax!
Date published: 2021-05-08
Rated 2 out of 5 by from Problems with TurboTax Had to delay filing for three months waiting for a Turbo Tax problem with the program regarding a Schedule C vehicle expense looping problem to be fixed by Turbo Tax. Spent at least 5 hours with representatives trying to fix it and they finally told us after much searching and trying to fix that we would have to wait until the Turbo Tax problem was fixed. Turbo Tax would announce to all Schedule C filers when they fixed the problem. To date, it has not been fixed. We simply had to file and did so without the problem being being solved by Turbo Tax. And very frustrating...we signed up to use Turbo Tax Premier, Fed and State through Fidelity Investments where we were to get the program free. We always accessed Turbo Tax through Fidelity and not by going on line directly to log in. But by having to wait three months hoping the Turbo Tax vehicle looping in Schedule C, by then we were only given Premier Fed and State with a $20 discount, rather than free! We have used Turbo Tax only for years. We now are not sure what we will do next year.
Date published: 2021-05-08
Rated 5 out of 5 by from easy hardest part since using another company was finding my last years AGI, but Turbo Tax listed those instructions which made it easy.
Date published: 2021-05-08
Rated 5 out of 5 by from User friendly software. The software is so helpful. And I can ask questions w/ common answers. Love it.
Date published: 2021-05-08
Rated 5 out of 5 by from great awesome experience super easy and fast would use again
Date published: 2021-05-08
Rated 5 out of 5 by from Simple and Easy to use They informed me when I was missing some information and directed me to the area where it was missing from. Couldn't have done it without TurboTax
Date published: 2021-05-08
Rated 5 out of 5 by from Really good Really good made all easy and good thanks ill use it next year
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1662
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is great Will use them next year also, Used them in prior years and everything always work out, Great team for taxes.
Date published: 2021-05-08
Rated 3 out of 5 by from Software great, hit and miss with experts I like Turbotax and almost every year I use it. However, this year, I signed up for expert assistance and had to make many calls till I finally found someone more authoritative than me. The experts could not even link to a turbotax article on the web which I finally found. They meant well but lacked the expertise or tooling to help me out. The search inside Turbotax did not turn up that either which is surprising. I do not feel the additional dollars was worth the experience and will not sign up next year.
Date published: 2021-05-08
Rated 5 out of 5 by from Makes Doing taxes Fun I spent entire Saturday using turbo Tax. I couldn't think of a better way to spend the day.
Date published: 2021-05-08
Rated 5 out of 5 by from TurboTax is Awesome! I used TurboTax last year for the first time to file my taxes. It was quick, easy, and fast! Most importantly they guarantee that it is accurate so I do not have to stress! Thank you TurboxTax!
Date published: 2021-05-08
Rated 2 out of 5 by from Problems with TurboTax Had to delay filing for three months waiting for a Turbo Tax problem with the program regarding a Schedule C vehicle expense looping problem to be fixed by Turbo Tax. Spent at least 5 hours with representatives trying to fix it and they finally told us after much searching and trying to fix that we would have to wait until the Turbo Tax problem was fixed. Turbo Tax would announce to all Schedule C filers when they fixed the problem. To date, it has not been fixed. We simply had to file and did so without the problem being being solved by Turbo Tax. And very frustrating...we signed up to use Turbo Tax Premier, Fed and State through Fidelity Investments where we were to get the program free. We always accessed Turbo Tax through Fidelity and not by going on line directly to log in. But by having to wait three months hoping the Turbo Tax vehicle looping in Schedule C, by then we were only given Premier Fed and State with a $20 discount, rather than free! We have used Turbo Tax only for years. We now are not sure what we will do next year.
Date published: 2021-05-08
Rated 5 out of 5 by from easy hardest part since using another company was finding my last years AGI, but Turbo Tax listed those instructions which made it easy.
Date published: 2021-05-08
Rated 5 out of 5 by from User friendly software. The software is so helpful. And I can ask questions w/ common answers. Love it.
Date published: 2021-05-08
Rated 5 out of 5 by from great awesome experience super easy and fast would use again
Date published: 2021-05-08
Rated 5 out of 5 by from Simple and Easy to use They informed me when I was missing some information and directed me to the area where it was missing from. Couldn't have done it without TurboTax
Date published: 2021-05-08
Rated 5 out of 5 by from Really good Really good made all easy and good thanks ill use it next year
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1662