TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from Review this year It was fine but perhaps not worth the cost. May have to reconsider next year.
Date published: 2021-05-11
Rated 5 out of 5 by from Help explain all the details Have been using TurboTax for years and they answer questions, as needed, and help get through the process.
Date published: 2021-05-11
Rated 5 out of 5 by from Love Turbo! love the way you can hook in to all of my financials and i know they are transferred accurately.
Date published: 2021-05-11
Rated 3 out of 5 by from Disappointed on several issues The positives: all calculations done by TurboTax, found greater refund in State return. The negatives: print preview never worked; paid for state e-file which did not work since Federal was rejected due to AGI not matching 2019 records: it DID match. No help getting that resolved so had to mail both Federal and State returns which will take weeks longer than normal due to various factors. Not pleased with results. Will go back to doing my own taxes manually next year. Too much hassle and stress with TurboTax.
Date published: 2021-05-11
Rated 5 out of 5 by from Fantastic This was very simple to do. Turbo tax did all the work. Just answer a few questions and they did it all. Would highly recomend this to anyone.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbutax is an awesome product I've been using TurboTax since they've been in business. This product is simple to use, and I love it
Date published: 2021-05-11
Rated 2 out of 5 by from Turbo is awesome she was very helpful...sorry I dont remember her name..but turbo tax is awesome!!!
Date published: 2021-05-11
Rated 4 out of 5 by from Fed Excrllent - NJ State fair to good Fed info did not xfer completely. Could not correct using "step by step". Difficult to find where to correct using "forms" option.
Date published: 2021-05-11
Rated 5 out of 5 by from EASY AND FAST This tax tool is very easy and user friendly. There is no need of much knowledge to use it and it is very sophisticated
Date published: 2021-05-11
Rated 5 out of 5 by from Joseph and TurboTax were Great! This is first time we had an issue where we knew we would pay. It was unfortunate that Disability payments weren't taxed and now we are paying. Joseph put our minds at ease, answered our questions and completed our tax return in a very timely manner!
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1655
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Review this year It was fine but perhaps not worth the cost. May have to reconsider next year.
Date published: 2021-05-11
Rated 5 out of 5 by from Help explain all the details Have been using TurboTax for years and they answer questions, as needed, and help get through the process.
Date published: 2021-05-11
Rated 5 out of 5 by from Love Turbo! love the way you can hook in to all of my financials and i know they are transferred accurately.
Date published: 2021-05-11
Rated 3 out of 5 by from Disappointed on several issues The positives: all calculations done by TurboTax, found greater refund in State return. The negatives: print preview never worked; paid for state e-file which did not work since Federal was rejected due to AGI not matching 2019 records: it DID match. No help getting that resolved so had to mail both Federal and State returns which will take weeks longer than normal due to various factors. Not pleased with results. Will go back to doing my own taxes manually next year. Too much hassle and stress with TurboTax.
Date published: 2021-05-11
Rated 5 out of 5 by from Fantastic This was very simple to do. Turbo tax did all the work. Just answer a few questions and they did it all. Would highly recomend this to anyone.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbutax is an awesome product I've been using TurboTax since they've been in business. This product is simple to use, and I love it
Date published: 2021-05-11
Rated 2 out of 5 by from Turbo is awesome she was very helpful...sorry I dont remember her name..but turbo tax is awesome!!!
Date published: 2021-05-11
Rated 4 out of 5 by from Fed Excrllent - NJ State fair to good Fed info did not xfer completely. Could not correct using "step by step". Difficult to find where to correct using "forms" option.
Date published: 2021-05-11
Rated 5 out of 5 by from EASY AND FAST This tax tool is very easy and user friendly. There is no need of much knowledge to use it and it is very sophisticated
Date published: 2021-05-11
Rated 5 out of 5 by from Joseph and TurboTax were Great! This is first time we had an issue where we knew we would pay. It was unfortunate that Disability payments weren't taxed and now we are paying. Joseph put our minds at ease, answered our questions and completed our tax return in a very timely manner!
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1655