TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Taxes It was good. Very helpful and easy to use. Customer Services is great when having trouble
Date published: 2023-04-17
Rated 1 out of 5 by from Max? Audit Protection? I have used Turbo Tax for years and this year's state filing would not e-file unless I bought the audit protection. There was absolutely no way around this and it infuriated me - so we didn't e-file - arghhhhhhh The whole point of TurboTax is to make it easy - not harder!!
Date published: 2023-04-17
Rated 4 out of 5 by from Better this Year I've done my taxes with Turbo Tax for many years now. This year seemed to be better than the previous 2 years. Not sure how they improved things but it went smoother this year.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is very easy to use. Turbo Tax is very easy to use. I will continue to prepare our taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes doing taxes less stressful Easy to understand and follow. Only thing I found is I had to hunt for the 1099-NEC form to fill it out on hubby's business. Other than that pretty simple to understand.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax It was very easy to follow the return from start to finish.
Date published: 2023-04-17
Rated 4 out of 5 by from Great Need a way to get code better. I have nothing else to say.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax makes it much easier! This is the second year I have used Turbo Tax to file my taxes. I do like it but frankly, I am always nervous that I'm doing something wrong and TT won't catch it. I am definitely overthinking it but that's how I roll and I really don't want the IRS up my derriere. Turbo Tax, you're great, it's me with the issues.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes doing taxes so much easier! I find that the way Turbo Tax walks me through each aspect of the tax return process is very helpful. That it compares current year with the previous year also helps me to feel comfortable that my information is accurate, or, in the alternative, it makes me take note of any changes.
Date published: 2023-04-17
Rated 1 out of 5 by from Watch out Product was helpful however I am disappointed that they charge me for FL state taxes when there is no state taxes to pay in the state, i did not know that turbo tax wouldn't not charge me for something they know is not due. That's just crazy! I am 83 years old and i had to pay an extra 60$ i dont have
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1655
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes It was good. Very helpful and easy to use. Customer Services is great when having trouble
Date published: 2023-04-17
Rated 1 out of 5 by from Max? Audit Protection? I have used Turbo Tax for years and this year's state filing would not e-file unless I bought the audit protection. There was absolutely no way around this and it infuriated me - so we didn't e-file - arghhhhhhh The whole point of TurboTax is to make it easy - not harder!!
Date published: 2023-04-17
Rated 4 out of 5 by from Better this Year I've done my taxes with Turbo Tax for many years now. This year seemed to be better than the previous 2 years. Not sure how they improved things but it went smoother this year.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is very easy to use. Turbo Tax is very easy to use. I will continue to prepare our taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes doing taxes less stressful Easy to understand and follow. Only thing I found is I had to hunt for the 1099-NEC form to fill it out on hubby's business. Other than that pretty simple to understand.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax It was very easy to follow the return from start to finish.
Date published: 2023-04-17
Rated 4 out of 5 by from Great Need a way to get code better. I have nothing else to say.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax makes it much easier! This is the second year I have used Turbo Tax to file my taxes. I do like it but frankly, I am always nervous that I'm doing something wrong and TT won't catch it. I am definitely overthinking it but that's how I roll and I really don't want the IRS up my derriere. Turbo Tax, you're great, it's me with the issues.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes doing taxes so much easier! I find that the way Turbo Tax walks me through each aspect of the tax return process is very helpful. That it compares current year with the previous year also helps me to feel comfortable that my information is accurate, or, in the alternative, it makes me take note of any changes.
Date published: 2023-04-17
Rated 1 out of 5 by from Watch out Product was helpful however I am disappointed that they charge me for FL state taxes when there is no state taxes to pay in the state, i did not know that turbo tax wouldn't not charge me for something they know is not due. That's just crazy! I am 83 years old and i had to pay an extra 60$ i dont have
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1655