TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Taxation is Theft Turbo Tax makes the government stealing my money very easy and convenient
Date published: 2023-04-17
Rated 5 out of 5 by from Seamless Tax Filing! Was super anxious abut filing taxes this year to the job switch (graduate student stipend >> W-2 employee) and unique investment subtypes associated with it but TurboTax handled things seamlessly!
Date published: 2023-04-17
Rated 4 out of 5 by from It’s good! I’ll use it again Just let the machine do the work. When I started adding stuff it got complicated. Won’t do that next year
Date published: 2023-04-17
Rated 5 out of 5 by from So easy. So fast! I paid that well-known company $75 last year to SCREW UP our taxes.... never again. Did it myself this year SO EASY and didn't have to deal with some incompetent person for hours on end.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbotax ok Try to sell extra stuff all the time.... Required login to scan W2... this should not be necesary I would rather pay and file directly with feds/state...
Date published: 2023-04-17
Rated 4 out of 5 by from Very helpful for confusing tax situations I am a US citizen but live and work outside of the US full time. That can create tricky situations when reporting income, so I purchased the Live Assisted Deluxe package to get help throughout the process. Some of the tax agents were better than others which is why I rated 4 stars instead of 5. But I was able to get through my taxes in 68 minutes which is probably 10x faster than if I had did it alone. Thank you.
Date published: 2023-04-17
Rated 1 out of 5 by from Very difficult online I did not like the on-line option and having to type in each response before going to the next. I prefer to see the whole form and fill it out that way. Did I have to pay for this twice??? I paid for this a Best Buy and then had to pay again when I electronically filed.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Terrific Turbo Tax is user friendly, fast today (4/17/2023), and has an attractive and cheerful graphical user interface.
Date published: 2023-04-17
Rated 5 out of 5 by from easy to use I was nervous to do my taxes for the first time using a 1099 instead of a W2 but I was walked through the process and when I had questions, the answers were easy to find without even leaving the page I was on
Date published: 2023-04-17
Rated 5 out of 5 by from Simple, Great Easy to use and able to do my taxes in a timely manor.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1653
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxation is Theft Turbo Tax makes the government stealing my money very easy and convenient
Date published: 2023-04-17
Rated 5 out of 5 by from Seamless Tax Filing! Was super anxious abut filing taxes this year to the job switch (graduate student stipend >> W-2 employee) and unique investment subtypes associated with it but TurboTax handled things seamlessly!
Date published: 2023-04-17
Rated 4 out of 5 by from It’s good! I’ll use it again Just let the machine do the work. When I started adding stuff it got complicated. Won’t do that next year
Date published: 2023-04-17
Rated 5 out of 5 by from So easy. So fast! I paid that well-known company $75 last year to SCREW UP our taxes.... never again. Did it myself this year SO EASY and didn't have to deal with some incompetent person for hours on end.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbotax ok Try to sell extra stuff all the time.... Required login to scan W2... this should not be necesary I would rather pay and file directly with feds/state...
Date published: 2023-04-17
Rated 4 out of 5 by from Very helpful for confusing tax situations I am a US citizen but live and work outside of the US full time. That can create tricky situations when reporting income, so I purchased the Live Assisted Deluxe package to get help throughout the process. Some of the tax agents were better than others which is why I rated 4 stars instead of 5. But I was able to get through my taxes in 68 minutes which is probably 10x faster than if I had did it alone. Thank you.
Date published: 2023-04-17
Rated 1 out of 5 by from Very difficult online I did not like the on-line option and having to type in each response before going to the next. I prefer to see the whole form and fill it out that way. Did I have to pay for this twice??? I paid for this a Best Buy and then had to pay again when I electronically filed.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Terrific Turbo Tax is user friendly, fast today (4/17/2023), and has an attractive and cheerful graphical user interface.
Date published: 2023-04-17
Rated 5 out of 5 by from easy to use I was nervous to do my taxes for the first time using a 1099 instead of a W2 but I was walked through the process and when I had questions, the answers were easy to find without even leaving the page I was on
Date published: 2023-04-17
Rated 5 out of 5 by from Simple, Great Easy to use and able to do my taxes in a timely manor.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1653