TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Runninrebel from
Rental Sale
Don was awesome walking me through where to enter the rental property sale.
Date published: 2023-04-17
Rated 1 out of 5 by
aineeee from
WARNING: Hidden fees galore!
I will not be filing with turbotax next year. They let you file all your taxes... then tell you AFTER that you need to purchase DELUXE for that special 1099! Then you need to pay for every additional state you file in! Then you need to pay to efile each return! All in these add up to well over $100. Totally misleading and I would not use if I knew these fees were going to pop up.
Date published: 2023-04-17
Rated 5 out of 5 by
Mitch Stitchell from
Works every time.
Eliminates the stress and confusion of filing every year.
Date published: 2023-04-17
Rated 5 out of 5 by
MAE75 from
Turbo Tax Works
So far so good. I've used Turbo Tax for about 3 or 4 Issues and I have not had any major issues. I've had help doing ths before but this is the first time doing this on my own. Let's see how I do.
Date published: 2023-04-17
Rated 5 out of 5 by
Seabreeze Builder from
Turbo Tax is easy and fast
I use Turbo Tax for myself and others. It's easy, fast and we don't have to leave the house.
Date published: 2023-04-17
Rated 3 out of 5 by
Broke even more from
Easier than last year
It seemed easier and faster than last year to enter the info and complete my taxes however it is so expensive now where other places are filling for free. It hurts a low income person like me the most
Date published: 2023-04-17
Rated 3 out of 5 by
BMS401 from
Liked the older versions
I have been using Turbo Tax for several years, and it has become less user-friendly. It's impossible to find things you want to work on. The search sucks and the help button is useless. I had to call twice to get help because I couldn't find it via a search. The automated voice mail is enough to make me never use Turbo Tax again.
Date published: 2023-04-17
Rated 5 out of 5 by
pfrausto9321 from
Turbotax was pretty easy!
I usually have someone prepare my taxes for me until this year. Everything was straightforward and easy to understand.
Date published: 2023-04-17
Rated 5 out of 5 by
Mirage22x from
Smooth sailing
Nice and easy to use and fast and helpful. 3rd year in a row.
Date published: 2023-04-17
Rated 5 out of 5 by
CH3124 from
TurboTax keeps me methodical and clearheaded
I am consistently (a decade plus) pleased with the help from TurboTax.
All TurboTax® Offerings Reviews - Page 1647
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Runninrebel from
Rental Sale
Don was awesome walking me through where to enter the rental property sale.
Date published: 2023-04-17
Rated 1 out of 5 by
aineeee from
WARNING: Hidden fees galore!
I will not be filing with turbotax next year. They let you file all your taxes... then tell you AFTER that you need to purchase DELUXE for that special 1099! Then you need to pay for every additional state you file in! Then you need to pay to efile each return! All in these add up to well over $100. Totally misleading and I would not use if I knew these fees were going to pop up.
Date published: 2023-04-17
Rated 5 out of 5 by
Mitch Stitchell from
Works every time.
Eliminates the stress and confusion of filing every year.
Date published: 2023-04-17
Rated 5 out of 5 by
MAE75 from
Turbo Tax Works
So far so good. I've used Turbo Tax for about 3 or 4 Issues and I have not had any major issues. I've had help doing ths before but this is the first time doing this on my own. Let's see how I do.
Date published: 2023-04-17
Rated 5 out of 5 by
Seabreeze Builder from
Turbo Tax is easy and fast
I use Turbo Tax for myself and others. It's easy, fast and we don't have to leave the house.
Date published: 2023-04-17
Rated 3 out of 5 by
Broke even more from
Easier than last year
It seemed easier and faster than last year to enter the info and complete my taxes however it is so expensive now where other places are filling for free. It hurts a low income person like me the most
Date published: 2023-04-17
Rated 3 out of 5 by
BMS401 from
Liked the older versions
I have been using Turbo Tax for several years, and it has become less user-friendly. It's impossible to find things you want to work on. The search sucks and the help button is useless. I had to call twice to get help because I couldn't find it via a search. The automated voice mail is enough to make me never use Turbo Tax again.
Date published: 2023-04-17
Rated 5 out of 5 by
pfrausto9321 from
Turbotax was pretty easy!
I usually have someone prepare my taxes for me until this year. Everything was straightforward and easy to understand.
Date published: 2023-04-17
Rated 5 out of 5 by
Mirage22x from
Smooth sailing
Nice and easy to use and fast and helpful. 3rd year in a row.
Date published: 2023-04-17
Rated 5 out of 5 by
CH3124 from
TurboTax keeps me methodical and clearheaded
I am consistently (a decade plus) pleased with the help from TurboTax.
All TurboTax® Offerings Reviews - Page 1647
Date published: 2023-04-17