TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Rental Sale Don was awesome walking me through where to enter the rental property sale.
Date published: 2023-04-17
Rated 1 out of 5 by from WARNING: Hidden fees galore! I will not be filing with turbotax next year. They let you file all your taxes... then tell you AFTER that you need to purchase DELUXE for that special 1099! Then you need to pay for every additional state you file in! Then you need to pay to efile each return! All in these add up to well over $100. Totally misleading and I would not use if I knew these fees were going to pop up.
Date published: 2023-04-17
Rated 5 out of 5 by from Works every time. Eliminates the stress and confusion of filing every year.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Works So far so good. I've used Turbo Tax for about 3 or 4 Issues and I have not had any major issues. I've had help doing ths before but this is the first time doing this on my own. Let's see how I do.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy and fast I use Turbo Tax for myself and others. It's easy, fast and we don't have to leave the house.
Date published: 2023-04-17
Rated 3 out of 5 by from Easier than last year It seemed easier and faster than last year to enter the info and complete my taxes however it is so expensive now where other places are filling for free. It hurts a low income person like me the most
Date published: 2023-04-17
Rated 3 out of 5 by from Liked the older versions I have been using Turbo Tax for several years, and it has become less user-friendly. It's impossible to find things you want to work on. The search sucks and the help button is useless. I had to call twice to get help because I couldn't find it via a search. The automated voice mail is enough to make me never use Turbo Tax again.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax was pretty easy! I usually have someone prepare my taxes for me until this year. Everything was straightforward and easy to understand.
Date published: 2023-04-17
Rated 5 out of 5 by from Smooth sailing Nice and easy to use and fast and helpful. 3rd year in a row.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax keeps me methodical and clearheaded I am consistently (a decade plus) pleased with the help from TurboTax.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1647
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Rental Sale Don was awesome walking me through where to enter the rental property sale.
Date published: 2023-04-17
Rated 1 out of 5 by from WARNING: Hidden fees galore! I will not be filing with turbotax next year. They let you file all your taxes... then tell you AFTER that you need to purchase DELUXE for that special 1099! Then you need to pay for every additional state you file in! Then you need to pay to efile each return! All in these add up to well over $100. Totally misleading and I would not use if I knew these fees were going to pop up.
Date published: 2023-04-17
Rated 5 out of 5 by from Works every time. Eliminates the stress and confusion of filing every year.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Works So far so good. I've used Turbo Tax for about 3 or 4 Issues and I have not had any major issues. I've had help doing ths before but this is the first time doing this on my own. Let's see how I do.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy and fast I use Turbo Tax for myself and others. It's easy, fast and we don't have to leave the house.
Date published: 2023-04-17
Rated 3 out of 5 by from Easier than last year It seemed easier and faster than last year to enter the info and complete my taxes however it is so expensive now where other places are filling for free. It hurts a low income person like me the most
Date published: 2023-04-17
Rated 3 out of 5 by from Liked the older versions I have been using Turbo Tax for several years, and it has become less user-friendly. It's impossible to find things you want to work on. The search sucks and the help button is useless. I had to call twice to get help because I couldn't find it via a search. The automated voice mail is enough to make me never use Turbo Tax again.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax was pretty easy! I usually have someone prepare my taxes for me until this year. Everything was straightforward and easy to understand.
Date published: 2023-04-17
Rated 5 out of 5 by from Smooth sailing Nice and easy to use and fast and helpful. 3rd year in a row.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax keeps me methodical and clearheaded I am consistently (a decade plus) pleased with the help from TurboTax.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1647