TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 1 out of 5 by from TurboTax is frustrating and not user friendly I cannot upload documents, I cannot trouble shoot issues. I cannot get any support. I have to do everything myself. All of the things I believe I will get from buying Turbo Tax were not delivered, ease of taxes, online efile, not having to look at the forms. I paid 25 bucks for 3 filing and I cannot even efile. Turbo tax never refunded me. This is such glitchy and horrible software.
Date published: 2021-05-11
Rated 4 out of 5 by from turbo tax worked good Got the job done with little difficulty. good product
Date published: 2021-05-11
Rated 5 out of 5 by from So easy I only had a little uncertainty in regards to a couple of expenses, but I was able to get guidance and turbotax is good at leading you through the process.
Date published: 2021-05-11
Rated 2 out of 5 by from Turbotax is often confusing I don't know what I am supposed to do with Form 8453. I have never seen this before and it wasn't explained in the software.
Date published: 2021-05-11
Rated 4 out of 5 by from Awesome! Both of the gentlemen, Tim and James were very patient and helpful.
Date published: 2021-05-11
Rated 5 out of 5 by from turbo Tax does it for another year. I have used Turbo Tax on and off for a number of years, I finally decided to stat with TurboTax when I found I could do better with TurboTax than with my accountant and have never looked back.
Date published: 2021-05-11
Rated 5 out of 5 by from Great Program! I have never filed taxes on my own before. I have always had help or paid someone to do them. I was shocked how everything was easy to use and if I did not understand something, there was a great description of each section.
Date published: 2021-05-11
Rated 2 out of 5 by from Not happy Nothing financial changed except I bought a home and for some reason I'm receiving a lot less money back this year than I did last year. I'll be using an accountant next year. My mistake for waiting so long and not going that route this year.
Date published: 2021-05-11
Rated 5 out of 5 by from another great yerar turbo tax makes so easy, find docs, out in data DONE! no stress
Date published: 2021-05-11
Rated 5 out of 5 by from Great Product I really love how you can click into things and get a further explanation. Very helpful!
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1638
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from TurboTax is frustrating and not user friendly I cannot upload documents, I cannot trouble shoot issues. I cannot get any support. I have to do everything myself. All of the things I believe I will get from buying Turbo Tax were not delivered, ease of taxes, online efile, not having to look at the forms. I paid 25 bucks for 3 filing and I cannot even efile. Turbo tax never refunded me. This is such glitchy and horrible software.
Date published: 2021-05-11
Rated 4 out of 5 by from turbo tax worked good Got the job done with little difficulty. good product
Date published: 2021-05-11
Rated 5 out of 5 by from So easy I only had a little uncertainty in regards to a couple of expenses, but I was able to get guidance and turbotax is good at leading you through the process.
Date published: 2021-05-11
Rated 2 out of 5 by from Turbotax is often confusing I don't know what I am supposed to do with Form 8453. I have never seen this before and it wasn't explained in the software.
Date published: 2021-05-11
Rated 4 out of 5 by from Awesome! Both of the gentlemen, Tim and James were very patient and helpful.
Date published: 2021-05-11
Rated 5 out of 5 by from turbo Tax does it for another year. I have used Turbo Tax on and off for a number of years, I finally decided to stat with TurboTax when I found I could do better with TurboTax than with my accountant and have never looked back.
Date published: 2021-05-11
Rated 5 out of 5 by from Great Program! I have never filed taxes on my own before. I have always had help or paid someone to do them. I was shocked how everything was easy to use and if I did not understand something, there was a great description of each section.
Date published: 2021-05-11
Rated 2 out of 5 by from Not happy Nothing financial changed except I bought a home and for some reason I'm receiving a lot less money back this year than I did last year. I'll be using an accountant next year. My mistake for waiting so long and not going that route this year.
Date published: 2021-05-11
Rated 5 out of 5 by from another great yerar turbo tax makes so easy, find docs, out in data DONE! no stress
Date published: 2021-05-11
Rated 5 out of 5 by from Great Product I really love how you can click into things and get a further explanation. Very helpful!
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1638