TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not the best for self-employed Strongly recommend that TurboTax and Quickbooks Self-Employed get on the same page. As a fine example, the expense categories in quickbooks self-employed are not in line with the expense categories in TurboTax and the federal tax code. Second improvement would be to allow Turbotax to import tax data from multiple quickbooks self-employed accounts. My wife and I both own our own businesses. We file jointly, but only one quickbooks self-employed account can be imported to turbotax.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax made the tax filing/payment easy! I especially liked being able to download my financial data from my financial company. Saved me a lot of time.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use. First time filing with TurboTax and it was super easy to use.
Date published: 2023-04-17
Rated 1 out of 5 by from Last year using Turbo Tax Most help documents are provided by other users and very frequently is contradictory with other responses or help provided by Turbo Tax. Tried to get direct help from Turbo Tax; first agent hung up on me after keeping me waiting for 30 minutes as she couldn't get to the supervisor; 2nd agent, after making me wait more than 30 minutes for the specialized help told me I had to upgrade to Live, even when my question was about their product and not my taxes. Never again Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome!!! Easy and Stress Free Thank you! I was worried but you made it easy!
Date published: 2023-04-17
Rated 3 out of 5 by from This program gets worse and worse Briefly, as the tax laws and forms have changed, Turbo Tax has not provided help for changes. If you have been a dedicated user of Turbo Tax, you have learned how to use it, but when the rules change, your are not informed that this is a change. Also, the State Return did not inform me of local taxes. This made life really hard.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy I love TurboTax because it make doing taxes easy! Step by step making sure I don't miss anything!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Rocks !!! Easy to use, quick, and a value! I highly recommend it !!!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to Use I love how easy turbo tax is to use - especially how my W2's automatically upload. Saves me a bunch of time!
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax I love Turbo Tax It makes it so easy to file my return. I don't understand why people pay someone else to file for them.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1635
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not the best for self-employed Strongly recommend that TurboTax and Quickbooks Self-Employed get on the same page. As a fine example, the expense categories in quickbooks self-employed are not in line with the expense categories in TurboTax and the federal tax code. Second improvement would be to allow Turbotax to import tax data from multiple quickbooks self-employed accounts. My wife and I both own our own businesses. We file jointly, but only one quickbooks self-employed account can be imported to turbotax.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax made the tax filing/payment easy! I especially liked being able to download my financial data from my financial company. Saved me a lot of time.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use. First time filing with TurboTax and it was super easy to use.
Date published: 2023-04-17
Rated 1 out of 5 by from Last year using Turbo Tax Most help documents are provided by other users and very frequently is contradictory with other responses or help provided by Turbo Tax. Tried to get direct help from Turbo Tax; first agent hung up on me after keeping me waiting for 30 minutes as she couldn't get to the supervisor; 2nd agent, after making me wait more than 30 minutes for the specialized help told me I had to upgrade to Live, even when my question was about their product and not my taxes. Never again Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome!!! Easy and Stress Free Thank you! I was worried but you made it easy!
Date published: 2023-04-17
Rated 3 out of 5 by from This program gets worse and worse Briefly, as the tax laws and forms have changed, Turbo Tax has not provided help for changes. If you have been a dedicated user of Turbo Tax, you have learned how to use it, but when the rules change, your are not informed that this is a change. Also, the State Return did not inform me of local taxes. This made life really hard.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy I love TurboTax because it make doing taxes easy! Step by step making sure I don't miss anything!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Rocks !!! Easy to use, quick, and a value! I highly recommend it !!!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to Use I love how easy turbo tax is to use - especially how my W2's automatically upload. Saves me a bunch of time!
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax I love Turbo Tax It makes it so easy to file my return. I don't understand why people pay someone else to file for them.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1635