TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Only one issue I love your software, but only one issue. I trade a fair amount of stock options, covered calls, with ETrade. When the data is imported, the dates of the transactions are backwards which necessitates manually changing them. Say I sold 5 covered call on 4.3.2020 that were set to expire on 4.5.2020 the screen was showing the sale date at 4.3 and the purchase date as 4.5. Since you can not have a sale date before a purchase date, I had to manually flip all these dates for this type trade.
Date published: 2021-05-09
Rated 5 out of 5 by from Great service Fast, easy, effective. Takes less than 30 minutes to complete with a simple income.
Date published: 2021-05-09
Rated 5 out of 5 by from TURBOTAX IS GREAT GREAT PRODUCT. THE ONLY ISSUE WAS RECEIVING THE STIMILUS PAYMENTS.
Date published: 2021-05-09
Rated 5 out of 5 by from Amazing and Helpful Very easy to use. Helps you out whenever you have any questions.
Date published: 2021-05-09
Rated 2 out of 5 by from TurboTax did not live up to expectations I was told I could use the "full service" option... then, two weeks after discussion my situation with the TT representative, I was told that I was not eligible, but I still qualified for the "line-by-line" review. A few days after initiation of the line-by-line, I was told that I didn't qualify for it, either.... the folks who helped me along the way were amazing, though they weren't always equipped to answer my questions. In the end, I fault TurboTax, and not the folks who were so great and patient in their efforts to assist.
Date published: 2021-05-09
Rated 4 out of 5 by from Tax pretty decent way to do taxes. tough at first figuring it out but gets better
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax works great!!! I could not file my federal and state taxes without TurboTax. Without it, I would have to go to a tax professional.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo tax is extremely helpful Turbo tax is extremely helpful. It will be perfect if it could make online help more specific and directional.
Date published: 2021-05-09
Rated 5 out of 5 by from Taxes made simple This was our first year claiming Capital gains taxes, and with TurboTax, I was able to get the information I needed and pulled in easily from our banks, making filing taxes, so much easier.
Date published: 2021-05-09
Rated 5 out of 5 by from Easy to use. Talked to two CPA’s during the process and both were patient, professional, and extremely helpful.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1623
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Only one issue I love your software, but only one issue. I trade a fair amount of stock options, covered calls, with ETrade. When the data is imported, the dates of the transactions are backwards which necessitates manually changing them. Say I sold 5 covered call on 4.3.2020 that were set to expire on 4.5.2020 the screen was showing the sale date at 4.3 and the purchase date as 4.5. Since you can not have a sale date before a purchase date, I had to manually flip all these dates for this type trade.
Date published: 2021-05-09
Rated 5 out of 5 by from Great service Fast, easy, effective. Takes less than 30 minutes to complete with a simple income.
Date published: 2021-05-09
Rated 5 out of 5 by from TURBOTAX IS GREAT GREAT PRODUCT. THE ONLY ISSUE WAS RECEIVING THE STIMILUS PAYMENTS.
Date published: 2021-05-09
Rated 5 out of 5 by from Amazing and Helpful Very easy to use. Helps you out whenever you have any questions.
Date published: 2021-05-09
Rated 2 out of 5 by from TurboTax did not live up to expectations I was told I could use the "full service" option... then, two weeks after discussion my situation with the TT representative, I was told that I was not eligible, but I still qualified for the "line-by-line" review. A few days after initiation of the line-by-line, I was told that I didn't qualify for it, either.... the folks who helped me along the way were amazing, though they weren't always equipped to answer my questions. In the end, I fault TurboTax, and not the folks who were so great and patient in their efforts to assist.
Date published: 2021-05-09
Rated 4 out of 5 by from Tax pretty decent way to do taxes. tough at first figuring it out but gets better
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax works great!!! I could not file my federal and state taxes without TurboTax. Without it, I would have to go to a tax professional.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo tax is extremely helpful Turbo tax is extremely helpful. It will be perfect if it could make online help more specific and directional.
Date published: 2021-05-09
Rated 5 out of 5 by from Taxes made simple This was our first year claiming Capital gains taxes, and with TurboTax, I was able to get the information I needed and pulled in easily from our banks, making filing taxes, so much easier.
Date published: 2021-05-09
Rated 5 out of 5 by from Easy to use. Talked to two CPA’s during the process and both were patient, professional, and extremely helpful.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1623