TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Steps were simple! Turbo Tax was very helpful and simple. I would recommend again next year!
Date published: 2021-05-11
Rated 4 out of 5 by from TurboTax helped me file on time Jasmine was very helpful. She identified places I tried to review but couldn't get to enter and fixed them.
Date published: 2021-05-11
Rated 4 out of 5 by from NOT AS EASY AS LAST YEAR HAD DIFFICULTY GETTING FORMS FROM MY FINANCIAL INSTITUTION UPLOADED INTO TURBOTAX. HAD TO CALL SEVERAL TIMES TO GET THIS WORKED OUT. FINALLY 2ND RESOLUTION DESK ASSISTANT FIXED PROBLEM. CUSTOMER SERVICE IS EXCELLENT!
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax to the rescue! Very easy to follow; user-friendly and secure. Easy access to additional information.
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax is great except for 1 thing Every year I have trouble with entering the detailed information to get the foreign tax credit. When I try to enter my foreign taxes by country, it NEVER works. I had a total of $1,281 in foreign taxes this year from 3 different brokerage firms. Could not for the life of me get anything to work by country. I almost gave up but then I decided not to enter by individual country and to use "Various" for country and "Various" for date received for each brokerage firm and enter 1 lump sum per brokerage firm. I read somewhere that one way to do it by country was to enter each dividend from a foreign country as a separate 1099-Div but after importing my brokerage information, I was not about to take a chance of messing everything up by altering the imported entries and making another dozen or so additional 1099-Div forms. You really need to fix this issue or else explain it better.
Date published: 2021-05-11
Rated 5 out of 5 by from Awsome Easy to do. Great product. Thanks. Thanks. Thanks.
Date published: 2021-05-11
Rated 5 out of 5 by from easy to work with Have been using it for years and find it easy to use.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax Excellent but too much redundant input. Pull it from previous input of information.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo tax is a great help I love it. I like turbo tax and have used it for 30 years...but last year with new change was very bad and frustrating....this year good again.
Date published: 2021-05-11
Rated 5 out of 5 by from AWESOME GREAT, I LIKE TURBOTAX. I HAVE BEEN USING SINCE MORE THAN 20 YEARS
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1617
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Steps were simple! Turbo Tax was very helpful and simple. I would recommend again next year!
Date published: 2021-05-11
Rated 4 out of 5 by from TurboTax helped me file on time Jasmine was very helpful. She identified places I tried to review but couldn't get to enter and fixed them.
Date published: 2021-05-11
Rated 4 out of 5 by from NOT AS EASY AS LAST YEAR HAD DIFFICULTY GETTING FORMS FROM MY FINANCIAL INSTITUTION UPLOADED INTO TURBOTAX. HAD TO CALL SEVERAL TIMES TO GET THIS WORKED OUT. FINALLY 2ND RESOLUTION DESK ASSISTANT FIXED PROBLEM. CUSTOMER SERVICE IS EXCELLENT!
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax to the rescue! Very easy to follow; user-friendly and secure. Easy access to additional information.
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax is great except for 1 thing Every year I have trouble with entering the detailed information to get the foreign tax credit. When I try to enter my foreign taxes by country, it NEVER works. I had a total of $1,281 in foreign taxes this year from 3 different brokerage firms. Could not for the life of me get anything to work by country. I almost gave up but then I decided not to enter by individual country and to use "Various" for country and "Various" for date received for each brokerage firm and enter 1 lump sum per brokerage firm. I read somewhere that one way to do it by country was to enter each dividend from a foreign country as a separate 1099-Div but after importing my brokerage information, I was not about to take a chance of messing everything up by altering the imported entries and making another dozen or so additional 1099-Div forms. You really need to fix this issue or else explain it better.
Date published: 2021-05-11
Rated 5 out of 5 by from Awsome Easy to do. Great product. Thanks. Thanks. Thanks.
Date published: 2021-05-11
Rated 5 out of 5 by from easy to work with Have been using it for years and find it easy to use.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax Excellent but too much redundant input. Pull it from previous input of information.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo tax is a great help I love it. I like turbo tax and have used it for 30 years...but last year with new change was very bad and frustrating....this year good again.
Date published: 2021-05-11
Rated 5 out of 5 by from AWESOME GREAT, I LIKE TURBOTAX. I HAVE BEEN USING SINCE MORE THAN 20 YEARS
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1617