TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Becoming cost prohibitive Eh, these prices are getting stupid, it costs less to walk into a brick and mortar tax office and avoid the aggravation of this crappy software. I'll decide on that for 23 it's too late for my 22 return, make it reasonable or C'Ya. There, that's my review now let me know your review & your rating of me as your 24th year customer. Let me know it in a dollars format., thanks
Date published: 2023-04-17
Rated 4 out of 5 by from Not as good this year There were several instances where it made me retype information. It also missed a crucial exemption on the KY form.
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you! Prompt professional advice from real people, on the screen and over the phone
Date published: 2023-04-17
Rated 3 out of 5 by from Keeping score Turbo tax was better when it kept a running tally of the tax return or liability in the upper corner of the screen so one could see the impact of each item entered. Please restore this feature.
Date published: 2023-04-17
Rated 5 out of 5 by from Rental Sale Don was awesome walking me through where to enter the rental property sale.
Date published: 2023-04-17
Rated 1 out of 5 by from WARNING: Hidden fees galore! I will not be filing with turbotax next year. They let you file all your taxes... then tell you AFTER that you need to purchase DELUXE for that special 1099! Then you need to pay for every additional state you file in! Then you need to pay to efile each return! All in these add up to well over $100. Totally misleading and I would not use if I knew these fees were going to pop up.
Date published: 2023-04-17
Rated 5 out of 5 by from Works every time. Eliminates the stress and confusion of filing every year.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Works So far so good. I've used Turbo Tax for about 3 or 4 Issues and I have not had any major issues. I've had help doing ths before but this is the first time doing this on my own. Let's see how I do.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy and fast I use Turbo Tax for myself and others. It's easy, fast and we don't have to leave the house.
Date published: 2023-04-17
Rated 3 out of 5 by from Easier than last year It seemed easier and faster than last year to enter the info and complete my taxes however it is so expensive now where other places are filling for free. It hurts a low income person like me the most
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1610
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Becoming cost prohibitive Eh, these prices are getting stupid, it costs less to walk into a brick and mortar tax office and avoid the aggravation of this crappy software. I'll decide on that for 23 it's too late for my 22 return, make it reasonable or C'Ya. There, that's my review now let me know your review & your rating of me as your 24th year customer. Let me know it in a dollars format., thanks
Date published: 2023-04-17
Rated 4 out of 5 by from Not as good this year There were several instances where it made me retype information. It also missed a crucial exemption on the KY form.
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you! Prompt professional advice from real people, on the screen and over the phone
Date published: 2023-04-17
Rated 3 out of 5 by from Keeping score Turbo tax was better when it kept a running tally of the tax return or liability in the upper corner of the screen so one could see the impact of each item entered. Please restore this feature.
Date published: 2023-04-17
Rated 5 out of 5 by from Rental Sale Don was awesome walking me through where to enter the rental property sale.
Date published: 2023-04-17
Rated 1 out of 5 by from WARNING: Hidden fees galore! I will not be filing with turbotax next year. They let you file all your taxes... then tell you AFTER that you need to purchase DELUXE for that special 1099! Then you need to pay for every additional state you file in! Then you need to pay to efile each return! All in these add up to well over $100. Totally misleading and I would not use if I knew these fees were going to pop up.
Date published: 2023-04-17
Rated 5 out of 5 by from Works every time. Eliminates the stress and confusion of filing every year.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Works So far so good. I've used Turbo Tax for about 3 or 4 Issues and I have not had any major issues. I've had help doing ths before but this is the first time doing this on my own. Let's see how I do.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy and fast I use Turbo Tax for myself and others. It's easy, fast and we don't have to leave the house.
Date published: 2023-04-17
Rated 3 out of 5 by from Easier than last year It seemed easier and faster than last year to enter the info and complete my taxes however it is so expensive now where other places are filling for free. It hurts a low income person like me the most
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1610