TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
null from
Becoming cost prohibitive
Eh, these prices are getting stupid, it costs less to walk into a brick and mortar tax office and avoid the aggravation of this crappy software. I'll decide on that for 23 it's too late for my 22 return, make it reasonable or C'Ya. There, that's my review now let me know your review & your rating of me as your 24th year customer. Let me know it in a dollars format., thanks
Date published: 2023-04-17
Rated 4 out of 5 by
CXR43 from
Not as good this year
There were several instances where it made me retype information. It also missed a crucial exemption on the KY form.
Date published: 2023-04-17
Rated 5 out of 5 by
Violets Mom from
Thank you!
Prompt professional advice from real people, on the screen and over the phone
Date published: 2023-04-17
Rated 3 out of 5 by
Riverricky375999999999999 from
Keeping score
Turbo tax was better when it kept a running tally of the tax return or liability in the upper corner of the screen so one could see the impact of each item entered. Please restore this feature.
Date published: 2023-04-17
Rated 5 out of 5 by
Runninrebel from
Rental Sale
Don was awesome walking me through where to enter the rental property sale.
Date published: 2023-04-17
Rated 1 out of 5 by
aineeee from
WARNING: Hidden fees galore!
I will not be filing with turbotax next year. They let you file all your taxes... then tell you AFTER that you need to purchase DELUXE for that special 1099! Then you need to pay for every additional state you file in! Then you need to pay to efile each return! All in these add up to well over $100. Totally misleading and I would not use if I knew these fees were going to pop up.
Date published: 2023-04-17
Rated 5 out of 5 by
Mitch Stitchell from
Works every time.
Eliminates the stress and confusion of filing every year.
Date published: 2023-04-17
Rated 5 out of 5 by
MAE75 from
Turbo Tax Works
So far so good. I've used Turbo Tax for about 3 or 4 Issues and I have not had any major issues. I've had help doing ths before but this is the first time doing this on my own. Let's see how I do.
Date published: 2023-04-17
Rated 5 out of 5 by
Seabreeze Builder from
Turbo Tax is easy and fast
I use Turbo Tax for myself and others. It's easy, fast and we don't have to leave the house.
Date published: 2023-04-17
Rated 3 out of 5 by
Broke even more from
Easier than last year
It seemed easier and faster than last year to enter the info and complete my taxes however it is so expensive now where other places are filling for free. It hurts a low income person like me the most
All TurboTax® Offerings Reviews - Page 1610
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
null from
Becoming cost prohibitive
Eh, these prices are getting stupid, it costs less to walk into a brick and mortar tax office and avoid the aggravation of this crappy software. I'll decide on that for 23 it's too late for my 22 return, make it reasonable or C'Ya. There, that's my review now let me know your review & your rating of me as your 24th year customer. Let me know it in a dollars format., thanks
Date published: 2023-04-17
Rated 4 out of 5 by
CXR43 from
Not as good this year
There were several instances where it made me retype information. It also missed a crucial exemption on the KY form.
Date published: 2023-04-17
Rated 5 out of 5 by
Violets Mom from
Thank you!
Prompt professional advice from real people, on the screen and over the phone
Date published: 2023-04-17
Rated 3 out of 5 by
Riverricky375999999999999 from
Keeping score
Turbo tax was better when it kept a running tally of the tax return or liability in the upper corner of the screen so one could see the impact of each item entered. Please restore this feature.
Date published: 2023-04-17
Rated 5 out of 5 by
Runninrebel from
Rental Sale
Don was awesome walking me through where to enter the rental property sale.
Date published: 2023-04-17
Rated 1 out of 5 by
aineeee from
WARNING: Hidden fees galore!
I will not be filing with turbotax next year. They let you file all your taxes... then tell you AFTER that you need to purchase DELUXE for that special 1099! Then you need to pay for every additional state you file in! Then you need to pay to efile each return! All in these add up to well over $100. Totally misleading and I would not use if I knew these fees were going to pop up.
Date published: 2023-04-17
Rated 5 out of 5 by
Mitch Stitchell from
Works every time.
Eliminates the stress and confusion of filing every year.
Date published: 2023-04-17
Rated 5 out of 5 by
MAE75 from
Turbo Tax Works
So far so good. I've used Turbo Tax for about 3 or 4 Issues and I have not had any major issues. I've had help doing ths before but this is the first time doing this on my own. Let's see how I do.
Date published: 2023-04-17
Rated 5 out of 5 by
Seabreeze Builder from
Turbo Tax is easy and fast
I use Turbo Tax for myself and others. It's easy, fast and we don't have to leave the house.
Date published: 2023-04-17
Rated 3 out of 5 by
Broke even more from
Easier than last year
It seemed easier and faster than last year to enter the info and complete my taxes however it is so expensive now where other places are filling for free. It hurts a low income person like me the most
All TurboTax® Offerings Reviews - Page 1610
Date published: 2023-04-17