TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Ev106 from
Better than I ever could have expected
First time filing taxes, and I had zero clue what I was doing. I don't ever write reviews, but TurboTax made a complicated concept extremely simple. THANK YOU!
Date published: 2023-04-17
Rated 2 out of 5 by
m3harris from
Will never use again
It was confusing as to which Michigan Business I should use. And when I tried to complete the form I finally had to call Support because the software frozen. Finally able to complete and when I returned to complete and e-file it would not return where I left off, so I had to go to the return and repeat steps. And even after making corrections it got caught in a loop and would not recognize my changes and would not let me e-file my Federal return. Just a terrible product.
Date published: 2023-04-17
Rated 5 out of 5 by
Dalves89 from
Fast easy and reliable
Been using it for years and its the best tool out there!
Date published: 2023-04-17
Rated 5 out of 5 by
ikkinz from
Turbo Tax Is so Easy!
Turbo Tax is very user friendly and so easy to use.
Date published: 2023-04-17
Rated 5 out of 5 by
Mark EP from
Another EZ year using TurboTax
Always easy and detailed going thru the process with Turbo Tax!! As Always HIGHLY recommend - even for the complicated returns like mine
Date published: 2023-04-17
Rated 5 out of 5 by
Gordiphi from
Excellent Program
Excellent program, very easy to use. Completed my returns extremely fast
Date published: 2023-04-17
Rated 5 out of 5 by
Ethel Mormon from
Great
I use it every year because it is so simple and self-explanatory.
Date published: 2023-04-17
Rated 5 out of 5 by
blacklindabelcher from
Convenient and Easy
Love that I can file my taxes in less than 25 minutes
Date published: 2023-04-17
Rated 4 out of 5 by
Patty 64 from
RE: this year's changes in the program
I am so happy I had help from experts this year. I made a couple input mistakes and could not fix them with their help. However, sems the changes on format made it more difficult to get thru the program. And, after all that, I qualify for the standard deduction this year! Yeah
Date published: 2023-04-17
Rated 3 out of 5 by
A Chick from
Overpriced. Convenient
For most people doing TurboTax I think they have the same perspective. What you pay for this service simplifying submitting your taxes is frustrating but not back-breakingly so. I made an error and ended up paying twice which seems unlikely to be resolved, But at least the taxes are done.
All TurboTax® Offerings Reviews - Page 1605
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Ev106 from
Better than I ever could have expected
First time filing taxes, and I had zero clue what I was doing. I don't ever write reviews, but TurboTax made a complicated concept extremely simple. THANK YOU!
Date published: 2023-04-17
Rated 2 out of 5 by
m3harris from
Will never use again
It was confusing as to which Michigan Business I should use. And when I tried to complete the form I finally had to call Support because the software frozen. Finally able to complete and when I returned to complete and e-file it would not return where I left off, so I had to go to the return and repeat steps. And even after making corrections it got caught in a loop and would not recognize my changes and would not let me e-file my Federal return. Just a terrible product.
Date published: 2023-04-17
Rated 5 out of 5 by
Dalves89 from
Fast easy and reliable
Been using it for years and its the best tool out there!
Date published: 2023-04-17
Rated 5 out of 5 by
ikkinz from
Turbo Tax Is so Easy!
Turbo Tax is very user friendly and so easy to use.
Date published: 2023-04-17
Rated 5 out of 5 by
Mark EP from
Another EZ year using TurboTax
Always easy and detailed going thru the process with Turbo Tax!! As Always HIGHLY recommend - even for the complicated returns like mine
Date published: 2023-04-17
Rated 5 out of 5 by
Gordiphi from
Excellent Program
Excellent program, very easy to use. Completed my returns extremely fast
Date published: 2023-04-17
Rated 5 out of 5 by
Ethel Mormon from
Great
I use it every year because it is so simple and self-explanatory.
Date published: 2023-04-17
Rated 5 out of 5 by
blacklindabelcher from
Convenient and Easy
Love that I can file my taxes in less than 25 minutes
Date published: 2023-04-17
Rated 4 out of 5 by
Patty 64 from
RE: this year's changes in the program
I am so happy I had help from experts this year. I made a couple input mistakes and could not fix them with their help. However, sems the changes on format made it more difficult to get thru the program. And, after all that, I qualify for the standard deduction this year! Yeah
Date published: 2023-04-17
Rated 3 out of 5 by
A Chick from
Overpriced. Convenient
For most people doing TurboTax I think they have the same perspective. What you pay for this service simplifying submitting your taxes is frustrating but not back-breakingly so. I made an error and ended up paying twice which seems unlikely to be resolved, But at least the taxes are done.
All TurboTax® Offerings Reviews - Page 1605
Date published: 2023-04-17