TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from efile was difficult I got hung up on efiling my state return. It was really my problem because my windows 10 on my PC was not updated. Turbotax should have a message to require windows to be updated on your PC before beginning to complete the tax return. The support center associate was very helpful to walk me through the process. I give an A+ to both support Center associates that helped me.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo is awesome Fantastic way to file your taxes. It's easy and fast
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax Works for Me! I have been using the various Turbo Tax products for about 8 years and they have served me well.
Date published: 2021-05-12
Rated 5 out of 5 by from Easy process! Easy to use, step by step guidance, easy to follow!
Date published: 2021-05-12
Rated 1 out of 5 by from No communication Usually I always get status updates promptly. I've been waiting after completing paying for and filling in the efile info. I've been waiting thinking it was done because I was told it was. Now I checked and it was incomplete and asked questions I didn't understand.
Date published: 2021-05-12
Rated 3 out of 5 by from Why say free when its not? My taxes were easy to file but, I don't like the fact that they advertise that to file is free when I had to pay $70. I am college student and times are tough especially right now.
Date published: 2021-05-12
Rated 5 out of 5 by from easy to file i have used turbo tax for at least 4 years now and i have not been disappointed. They walk you through he process and help with any information you need. Awesome affordable product
Date published: 2021-05-12
Rated 4 out of 5 by from avrege product now slow to update frankly its becoming like any other service, and price wise the same as other similar products, and last year the calculation for the state was of by 80 dollars, i had to pay late.
Date published: 2021-05-12
Rated 5 out of 5 by from turbo tax good experience and good guide to get biggest refunds
Date published: 2021-05-12
Rated 5 out of 5 by from Great support! Outstanding job, great service! I will definitely use this software again next year.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1605
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from efile was difficult I got hung up on efiling my state return. It was really my problem because my windows 10 on my PC was not updated. Turbotax should have a message to require windows to be updated on your PC before beginning to complete the tax return. The support center associate was very helpful to walk me through the process. I give an A+ to both support Center associates that helped me.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo is awesome Fantastic way to file your taxes. It's easy and fast
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax Works for Me! I have been using the various Turbo Tax products for about 8 years and they have served me well.
Date published: 2021-05-12
Rated 5 out of 5 by from Easy process! Easy to use, step by step guidance, easy to follow!
Date published: 2021-05-12
Rated 1 out of 5 by from No communication Usually I always get status updates promptly. I've been waiting after completing paying for and filling in the efile info. I've been waiting thinking it was done because I was told it was. Now I checked and it was incomplete and asked questions I didn't understand.
Date published: 2021-05-12
Rated 3 out of 5 by from Why say free when its not? My taxes were easy to file but, I don't like the fact that they advertise that to file is free when I had to pay $70. I am college student and times are tough especially right now.
Date published: 2021-05-12
Rated 5 out of 5 by from easy to file i have used turbo tax for at least 4 years now and i have not been disappointed. They walk you through he process and help with any information you need. Awesome affordable product
Date published: 2021-05-12
Rated 4 out of 5 by from avrege product now slow to update frankly its becoming like any other service, and price wise the same as other similar products, and last year the calculation for the state was of by 80 dollars, i had to pay late.
Date published: 2021-05-12
Rated 5 out of 5 by from turbo tax good experience and good guide to get biggest refunds
Date published: 2021-05-12
Rated 5 out of 5 by from Great support! Outstanding job, great service! I will definitely use this software again next year.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1605