TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Dashem23 from
TurboTax is Great
I went through the process of filing my taxes on my own and the site made it super easy. Thank you.
Date published: 2023-04-17
Rated 5 out of 5 by
CarolynMB from
It Works Well
I found it easy to enter the info needed and to get help when needed.
Date published: 2023-04-17
Rated 5 out of 5 by
GreatCSM from
Easy for the most part
The agent I did talk to was so very knowledgeable and understood my problem and knew exactly what to do% She was pleasant and understanding of the issues I was having. There should be more agents in customer service like her.
Date published: 2023-04-17
Rated 5 out of 5 by
Augie2002 from
TurboTax makes filing so easy
TurboTax makes filing so easy! I use it every year and recommend to all my friends
Date published: 2023-04-17
Rated 5 out of 5 by
laritas from
Very user-friendly
I have been using Turbo Tax for several years and it makes doing my taxes easy. I don't have too complex of situations, so it is pretty straight forward for me. I like the convenience of having the option to work on it little by little.
Date published: 2023-04-17
Rated 2 out of 5 by
Victim of your foolishnes from
Overcharged but no time to quibble
Before I logged in for live review, price was 179. Logged in and boom- price was magically 209 for exact selection. I will take my business elsewhere. Look where greed gets you Turbo Tax. Otherwise I see they’ve finally corrected some of the annoying and easily fixed flaws. Still its tootles for me. I can’t abide being ripped off.
Date published: 2023-04-17
Rated 5 out of 5 by
Steph10423 from
Painless
I am a cancer warrior that went through a divorce last year and we typically have our taxes done but this year was on my own. I had some things that required me to do a 1099 so I added the live help on my TT plan. When things became a bit confusing I requested a phone call in the chat and first they sent me to technical support but Sabrina quickly realized I needed the help of a CPA tax expert so she sent me to Bill. He walked me through and I shared my screen, btw he said they cannot see any other things on my computer, its blank to them, and he could see the online program in TT. Anyways, we laughed, we didn't cry, and had some informational banter until my questions in the program were complete. It was easy and efficient! Thanks so much BILL!!
Date published: 2023-04-17
Rated 5 out of 5 by
LISALMT1 from
Turbo tax is great
Had a question . it was answered promptly I had my
Date published: 2023-04-17
Rated 5 out of 5 by
bilnaire from
AWARESOME
Easy to navigate through. Answer available when having a question
Date published: 2023-04-17
Rated 5 out of 5 by
Nikki DP from
Easy
Easy to understand. Walks you through step by step!
All TurboTax® Offerings Reviews - Page 1588
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Dashem23 from
TurboTax is Great
I went through the process of filing my taxes on my own and the site made it super easy. Thank you.
Date published: 2023-04-17
Rated 5 out of 5 by
CarolynMB from
It Works Well
I found it easy to enter the info needed and to get help when needed.
Date published: 2023-04-17
Rated 5 out of 5 by
GreatCSM from
Easy for the most part
The agent I did talk to was so very knowledgeable and understood my problem and knew exactly what to do% She was pleasant and understanding of the issues I was having. There should be more agents in customer service like her.
Date published: 2023-04-17
Rated 5 out of 5 by
Augie2002 from
TurboTax makes filing so easy
TurboTax makes filing so easy! I use it every year and recommend to all my friends
Date published: 2023-04-17
Rated 5 out of 5 by
laritas from
Very user-friendly
I have been using Turbo Tax for several years and it makes doing my taxes easy. I don't have too complex of situations, so it is pretty straight forward for me. I like the convenience of having the option to work on it little by little.
Date published: 2023-04-17
Rated 2 out of 5 by
Victim of your foolishnes from
Overcharged but no time to quibble
Before I logged in for live review, price was 179. Logged in and boom- price was magically 209 for exact selection. I will take my business elsewhere. Look where greed gets you Turbo Tax. Otherwise I see they’ve finally corrected some of the annoying and easily fixed flaws. Still its tootles for me. I can’t abide being ripped off.
Date published: 2023-04-17
Rated 5 out of 5 by
Steph10423 from
Painless
I am a cancer warrior that went through a divorce last year and we typically have our taxes done but this year was on my own. I had some things that required me to do a 1099 so I added the live help on my TT plan. When things became a bit confusing I requested a phone call in the chat and first they sent me to technical support but Sabrina quickly realized I needed the help of a CPA tax expert so she sent me to Bill. He walked me through and I shared my screen, btw he said they cannot see any other things on my computer, its blank to them, and he could see the online program in TT. Anyways, we laughed, we didn't cry, and had some informational banter until my questions in the program were complete. It was easy and efficient! Thanks so much BILL!!
Date published: 2023-04-17
Rated 5 out of 5 by
LISALMT1 from
Turbo tax is great
Had a question . it was answered promptly I had my
Date published: 2023-04-17
Rated 5 out of 5 by
bilnaire from
AWARESOME
Easy to navigate through. Answer available when having a question
Date published: 2023-04-17
Rated 5 out of 5 by
Nikki DP from
Easy
Easy to understand. Walks you through step by step!
All TurboTax® Offerings Reviews - Page 1588
Date published: 2023-04-17