TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 1 out of 5 by
Turbo it is not from
Turbo tax has gotten too pricy for what it is
Turbo tax used to be cheaper and offered more help on questions. Now it’s like you want more help pay another 100 dollars but oh by the way after spending days doing your taxes you get to the end you have to pay almost 3% of what you owe to pay with cc and it added another $200. Then another surprise you can’t pay state with cc and give no help on the subject. Feel like what is offered and cost should up front so you know. We owed close to $7000 and paid 200 for using turbo tax then another 200 for fed and then I had to call our state to pay with cc and I was charge another $75. It’s bad enough you owe a bunch of money that you just don’t have to be nickel and dime at every turn. Every year they throw new questions like I am supposed to understand what some of these terms mean. Next year I’ll just pay someone to file for me and save me the hassle of doing this for hours of my time and still pay up the Whoha.
Date published: 2023-04-17
Rated 5 out of 5 by
Hank898989 from
Turbo Tax worked great.
I was able to complete Turbo Tax on my own with no issues.
Date published: 2023-04-17
Rated 5 out of 5 by
MWRDAR from
Easy to Use
Easy to use and understand. Thanks, for in assist.
Date published: 2023-04-17
Rated 5 out of 5 by
Khaos13 from
So Easy to Use!
TurboTax has been my go to for tax prep for several years. It's so easy to use.
Date published: 2023-04-17
Rated 4 out of 5 by
JLFA from
Turbo Tax
Turbo Tax CD was easy to install and the step by step instructions were very clear. The challenge was in trying to e-file the federal and state forms. They kept coming back with the same error, need an AGI fix. Reviewed my 2021 tax return which was filed through Turbo Tax and automatically populated the amount and the amount was correct. Received a text message stating I would receive an email telling me how to correct the issue which on the 5 times I submitted tax return never once did an email come to me. I have used TurboTax for years and have never had this problem. Please resolve this issue so others do not have to print and send in via USPS.
Date published: 2023-04-17
Rated 5 out of 5 by
Gw5665 from
Turbo tax premium
It’s ok……………………………………………………………………………………………………………..
Date published: 2023-04-17
Rated 5 out of 5 by
dwashing24 from
Great Experience
As always, very impressive and intuitive experience!
Date published: 2023-04-17
Rated 5 out of 5 by
rodriges from
Thats right TurboTax is the Greatest
Beautiful, easy to work with, lots of guidance and professional help.
Date published: 2023-04-17
Rated 3 out of 5 by
PoorGuy23 from
Easy to use, not too happy about the rate hikes
Easy to use, not too happy about the rate hikes. That's pretty much my only gripe. My tax refund this year was $111, and i had to pay $119 to turbo tax. So thanks Turbo tax for taking my refund!!!
Date published: 2023-04-17
Rated 2 out of 5 by
Big L 1961 from
Not impressed
I personally am not impressed with the ease of the new Turbo Tax. I chose the Premier bundle that included a free state file. I decided to wait for a few months to send in payment but when I tried to file, the only way it would be sent was if I paid $59.00.
All TurboTax® Offerings Reviews - Page 1583
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Turbo it is not from
Turbo tax has gotten too pricy for what it is
Turbo tax used to be cheaper and offered more help on questions. Now it’s like you want more help pay another 100 dollars but oh by the way after spending days doing your taxes you get to the end you have to pay almost 3% of what you owe to pay with cc and it added another $200. Then another surprise you can’t pay state with cc and give no help on the subject. Feel like what is offered and cost should up front so you know. We owed close to $7000 and paid 200 for using turbo tax then another 200 for fed and then I had to call our state to pay with cc and I was charge another $75. It’s bad enough you owe a bunch of money that you just don’t have to be nickel and dime at every turn. Every year they throw new questions like I am supposed to understand what some of these terms mean. Next year I’ll just pay someone to file for me and save me the hassle of doing this for hours of my time and still pay up the Whoha.
Date published: 2023-04-17
Rated 5 out of 5 by
Hank898989 from
Turbo Tax worked great.
I was able to complete Turbo Tax on my own with no issues.
Date published: 2023-04-17
Rated 5 out of 5 by
MWRDAR from
Easy to Use
Easy to use and understand. Thanks, for in assist.
Date published: 2023-04-17
Rated 5 out of 5 by
Khaos13 from
So Easy to Use!
TurboTax has been my go to for tax prep for several years. It's so easy to use.
Date published: 2023-04-17
Rated 4 out of 5 by
JLFA from
Turbo Tax
Turbo Tax CD was easy to install and the step by step instructions were very clear. The challenge was in trying to e-file the federal and state forms. They kept coming back with the same error, need an AGI fix. Reviewed my 2021 tax return which was filed through Turbo Tax and automatically populated the amount and the amount was correct. Received a text message stating I would receive an email telling me how to correct the issue which on the 5 times I submitted tax return never once did an email come to me. I have used TurboTax for years and have never had this problem. Please resolve this issue so others do not have to print and send in via USPS.
Date published: 2023-04-17
Rated 5 out of 5 by
Gw5665 from
Turbo tax premium
It’s ok……………………………………………………………………………………………………………..
Date published: 2023-04-17
Rated 5 out of 5 by
dwashing24 from
Great Experience
As always, very impressive and intuitive experience!
Date published: 2023-04-17
Rated 5 out of 5 by
rodriges from
Thats right TurboTax is the Greatest
Beautiful, easy to work with, lots of guidance and professional help.
Date published: 2023-04-17
Rated 3 out of 5 by
PoorGuy23 from
Easy to use, not too happy about the rate hikes
Easy to use, not too happy about the rate hikes. That's pretty much my only gripe. My tax refund this year was $111, and i had to pay $119 to turbo tax. So thanks Turbo tax for taking my refund!!!
Date published: 2023-04-17
Rated 2 out of 5 by
Big L 1961 from
Not impressed
I personally am not impressed with the ease of the new Turbo Tax. I chose the Premier bundle that included a free state file. I decided to wait for a few months to send in payment but when I tried to file, the only way it would be sent was if I paid $59.00.
All TurboTax® Offerings Reviews - Page 1583
Date published: 2023-04-17