TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Turbo tax has gotten too pricy for what it is Turbo tax used to be cheaper and offered more help on questions. Now it’s like you want more help pay another 100 dollars but oh by the way after spending days doing your taxes you get to the end you have to pay almost 3% of what you owe to pay with cc and it added another $200. Then another surprise you can’t pay state with cc and give no help on the subject. Feel like what is offered and cost should up front so you know. We owed close to $7000 and paid 200 for using turbo tax then another 200 for fed and then I had to call our state to pay with cc and I was charge another $75. It’s bad enough you owe a bunch of money that you just don’t have to be nickel and dime at every turn. Every year they throw new questions like I am supposed to understand what some of these terms mean. Next year I’ll just pay someone to file for me and save me the hassle of doing this for hours of my time and still pay up the Whoha.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax worked great. I was able to complete Turbo Tax on my own with no issues.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to Use Easy to use and understand. Thanks, for in assist.
Date published: 2023-04-17
Rated 5 out of 5 by from So Easy to Use! TurboTax has been my go to for tax prep for several years. It's so easy to use.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax Turbo Tax CD was easy to install and the step by step instructions were very clear. The challenge was in trying to e-file the federal and state forms. They kept coming back with the same error, need an AGI fix. Reviewed my 2021 tax return which was filed through Turbo Tax and automatically populated the amount and the amount was correct. Received a text message stating I would receive an email telling me how to correct the issue which on the 5 times I submitted tax return never once did an email come to me. I have used TurboTax for years and have never had this problem. Please resolve this issue so others do not have to print and send in via USPS.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax premium It’s ok……………………………………………………………………………………………………………..
Date published: 2023-04-17
Rated 5 out of 5 by from Great Experience As always, very impressive and intuitive experience!
Date published: 2023-04-17
Rated 5 out of 5 by from Thats right TurboTax is the Greatest Beautiful, easy to work with, lots of guidance and professional help.
Date published: 2023-04-17
Rated 3 out of 5 by from Easy to use, not too happy about the rate hikes Easy to use, not too happy about the rate hikes. That's pretty much my only gripe. My tax refund this year was $111, and i had to pay $119 to turbo tax. So thanks Turbo tax for taking my refund!!!
Date published: 2023-04-17
Rated 2 out of 5 by from Not impressed I personally am not impressed with the ease of the new Turbo Tax. I chose the Premier bundle that included a free state file. I decided to wait for a few months to send in payment but when I tried to file, the only way it would be sent was if I paid $59.00.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1583
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo tax has gotten too pricy for what it is Turbo tax used to be cheaper and offered more help on questions. Now it’s like you want more help pay another 100 dollars but oh by the way after spending days doing your taxes you get to the end you have to pay almost 3% of what you owe to pay with cc and it added another $200. Then another surprise you can’t pay state with cc and give no help on the subject. Feel like what is offered and cost should up front so you know. We owed close to $7000 and paid 200 for using turbo tax then another 200 for fed and then I had to call our state to pay with cc and I was charge another $75. It’s bad enough you owe a bunch of money that you just don’t have to be nickel and dime at every turn. Every year they throw new questions like I am supposed to understand what some of these terms mean. Next year I’ll just pay someone to file for me and save me the hassle of doing this for hours of my time and still pay up the Whoha.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax worked great. I was able to complete Turbo Tax on my own with no issues.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to Use Easy to use and understand. Thanks, for in assist.
Date published: 2023-04-17
Rated 5 out of 5 by from So Easy to Use! TurboTax has been my go to for tax prep for several years. It's so easy to use.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax Turbo Tax CD was easy to install and the step by step instructions were very clear. The challenge was in trying to e-file the federal and state forms. They kept coming back with the same error, need an AGI fix. Reviewed my 2021 tax return which was filed through Turbo Tax and automatically populated the amount and the amount was correct. Received a text message stating I would receive an email telling me how to correct the issue which on the 5 times I submitted tax return never once did an email come to me. I have used TurboTax for years and have never had this problem. Please resolve this issue so others do not have to print and send in via USPS.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax premium It’s ok……………………………………………………………………………………………………………..
Date published: 2023-04-17
Rated 5 out of 5 by from Great Experience As always, very impressive and intuitive experience!
Date published: 2023-04-17
Rated 5 out of 5 by from Thats right TurboTax is the Greatest Beautiful, easy to work with, lots of guidance and professional help.
Date published: 2023-04-17
Rated 3 out of 5 by from Easy to use, not too happy about the rate hikes Easy to use, not too happy about the rate hikes. That's pretty much my only gripe. My tax refund this year was $111, and i had to pay $119 to turbo tax. So thanks Turbo tax for taking my refund!!!
Date published: 2023-04-17
Rated 2 out of 5 by from Not impressed I personally am not impressed with the ease of the new Turbo Tax. I chose the Premier bundle that included a free state file. I decided to wait for a few months to send in payment but when I tried to file, the only way it would be sent was if I paid $59.00.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1583