TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Too many extra charges even if you do not use them I could have went to an in person appt and got it done better and cheaper.
Date published: 2023-04-17
Rated 5 out of 5 by from good good,easy to ,helpful.always use turbo tax thank you
Date published: 2023-04-17
Rated 5 out of 5 by from Sooo easy if you have a simple return or do a return for your kids, this is a piece of cake! Glad this is available!!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great! So much easier to use than in the past. Loved the timer feature
Date published: 2023-04-17
Rated 5 out of 5 by from good job thanks guys att juan los amo espero trabajar el otro ano con ustedes y el team tenemos futuro los programas software de ayuda finanziera gracias por siempre estar siendo parte del futuro algo mas yo soy batman
Date published: 2023-04-17
Rated 2 out of 5 by from Continues to believe House is an Apartment For state tax filing, the form will not accept no Apartment number as an answer and has me review the document over and over until I enter a 0. There are no options to change the address type to indicate it's not an apartment! Should be a simple fix, so I'm not sure why this is the 2nd year it's happening. There were other forms with similar issues during the review process which makes me think the $250 charge for the service is a bit much when I don't even use 90% of what I'm supposedly being charged for.
Date published: 2023-04-17
Rated 5 out of 5 by from My daughter helped me and it was easy. My experience was great. I did speak with a live agent. She was very helpful and spent a lot of time trying to be thorough.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo the way to Go! Fast and Accurate Handled all the questions and issues accurately and timely.
Date published: 2023-04-17
Rated 3 out of 5 by from 20% discount wasn’t applied I received an email offering a 20% discount and it was not applied to my Federal return. Very disappointing.
Date published: 2023-04-17
Rated 5 out of 5 by from Federal & State Returns Easy... well organized... helpful information boxes.... took less than 30 Minutes
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1580
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too many extra charges even if you do not use them I could have went to an in person appt and got it done better and cheaper.
Date published: 2023-04-17
Rated 5 out of 5 by from good good,easy to ,helpful.always use turbo tax thank you
Date published: 2023-04-17
Rated 5 out of 5 by from Sooo easy if you have a simple return or do a return for your kids, this is a piece of cake! Glad this is available!!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great! So much easier to use than in the past. Loved the timer feature
Date published: 2023-04-17
Rated 5 out of 5 by from good job thanks guys att juan los amo espero trabajar el otro ano con ustedes y el team tenemos futuro los programas software de ayuda finanziera gracias por siempre estar siendo parte del futuro algo mas yo soy batman
Date published: 2023-04-17
Rated 2 out of 5 by from Continues to believe House is an Apartment For state tax filing, the form will not accept no Apartment number as an answer and has me review the document over and over until I enter a 0. There are no options to change the address type to indicate it's not an apartment! Should be a simple fix, so I'm not sure why this is the 2nd year it's happening. There were other forms with similar issues during the review process which makes me think the $250 charge for the service is a bit much when I don't even use 90% of what I'm supposedly being charged for.
Date published: 2023-04-17
Rated 5 out of 5 by from My daughter helped me and it was easy. My experience was great. I did speak with a live agent. She was very helpful and spent a lot of time trying to be thorough.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo the way to Go! Fast and Accurate Handled all the questions and issues accurately and timely.
Date published: 2023-04-17
Rated 3 out of 5 by from 20% discount wasn’t applied I received an email offering a 20% discount and it was not applied to my Federal return. Very disappointing.
Date published: 2023-04-17
Rated 5 out of 5 by from Federal & State Returns Easy... well organized... helpful information boxes.... took less than 30 Minutes
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1580