TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 2 out of 5 by from Turbotax failed the test I have been using Turbotax since the beginning, and this year they failed big time. It took multiple tries to import last years data. Ir is really important to be able to compare one year to the next and it would not work finally after 6 tries it moved the info over. Trying to do a small business like Uber it is a total wait of money. Have someone do it for you, TT was no help in filling out forms and depreciation.
Date published: 2021-05-10
Rated 5 out of 5 by from extremely happy with Turbo Tax i have been using Turbo Tax for over 20 years and would not use any other tax service, you know the old saying why change when you have something good
Date published: 2021-05-10
Rated 1 out of 5 by from Had unresolved issues Last night was in the final preparation and it said I needed to download an update. Update did not. Turned computer off and back on and same problem. Tried to communicate with Turbotax and that is impossible. You are not user friendly when I am in trouble.
Date published: 2021-05-10
Rated 5 out of 5 by from Awesome Very good! Compared with other software, this one is very convenient for use, and we don't need to wary of many things. Excellent experiences.
Date published: 2021-05-10
Rated 1 out of 5 by from Turbo Tax State Filing is NOT Awesome I have used online filing for years and LOVE it. Turbo Tax is all I have used. After FINALLY being able to e-filing my 2020 State after numerous times trying to pay Turbo Tax the $25, I will not be using Turbo Tax in the future UNLESS I get an email telling me the problem has been fixed for 2021.
Date published: 2021-05-10
Rated 3 out of 5 by from Turbo Tax screwed with my taxes this year . this year was so far so good. But we will see. They screwed up last years and i paid extra to have someone help me. Stil have yet to get back my NJ amended tax . I overpaid.
Date published: 2021-05-10
Rated 3 out of 5 by from Overcharged I was supposed to have gotten a discount on the filing of $100 as an Uber Driver . I purchased the Max Benefits and I was charged $169...
Date published: 2021-05-10
Rated 1 out of 5 by from Probably won't use TurboTax next year I have been using turbo tax for several years and its annoying how the prices to file have gone up. I could have someone else, an actual person, do my taxes for me and pay the same amount or less than I pay turbo tax. It's really annoying that you advertise free/cheap/easy tax filing but it's no different than going to a CPA.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax is great Been using Turbo Tax for years, find it thorough & easy to follow
Date published: 2021-05-10
Rated 5 out of 5 by from Awesome! Everything about using this platform is simple! I highly recommend it
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1578
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbotax failed the test I have been using Turbotax since the beginning, and this year they failed big time. It took multiple tries to import last years data. Ir is really important to be able to compare one year to the next and it would not work finally after 6 tries it moved the info over. Trying to do a small business like Uber it is a total wait of money. Have someone do it for you, TT was no help in filling out forms and depreciation.
Date published: 2021-05-10
Rated 5 out of 5 by from extremely happy with Turbo Tax i have been using Turbo Tax for over 20 years and would not use any other tax service, you know the old saying why change when you have something good
Date published: 2021-05-10
Rated 1 out of 5 by from Had unresolved issues Last night was in the final preparation and it said I needed to download an update. Update did not. Turned computer off and back on and same problem. Tried to communicate with Turbotax and that is impossible. You are not user friendly when I am in trouble.
Date published: 2021-05-10
Rated 5 out of 5 by from Awesome Very good! Compared with other software, this one is very convenient for use, and we don't need to wary of many things. Excellent experiences.
Date published: 2021-05-10
Rated 1 out of 5 by from Turbo Tax State Filing is NOT Awesome I have used online filing for years and LOVE it. Turbo Tax is all I have used. After FINALLY being able to e-filing my 2020 State after numerous times trying to pay Turbo Tax the $25, I will not be using Turbo Tax in the future UNLESS I get an email telling me the problem has been fixed for 2021.
Date published: 2021-05-10
Rated 3 out of 5 by from Turbo Tax screwed with my taxes this year . this year was so far so good. But we will see. They screwed up last years and i paid extra to have someone help me. Stil have yet to get back my NJ amended tax . I overpaid.
Date published: 2021-05-10
Rated 3 out of 5 by from Overcharged I was supposed to have gotten a discount on the filing of $100 as an Uber Driver . I purchased the Max Benefits and I was charged $169...
Date published: 2021-05-10
Rated 1 out of 5 by from Probably won't use TurboTax next year I have been using turbo tax for several years and its annoying how the prices to file have gone up. I could have someone else, an actual person, do my taxes for me and pay the same amount or less than I pay turbo tax. It's really annoying that you advertise free/cheap/easy tax filing but it's no different than going to a CPA.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax is great Been using Turbo Tax for years, find it thorough & easy to follow
Date published: 2021-05-10
Rated 5 out of 5 by from Awesome! Everything about using this platform is simple! I highly recommend it
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1578