TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from info chnage at checkout It was very easy and my tax representative was very helpful. I had difficulties changing my account info in the checkout out stage and she was supposed to close my case but took time to call me and walk me through it. the problem was i was on my phone attempting to change it and all the links and help you offer do not address what to do in the checkout stage or that i needed to do it from my computer and not the phone.Candice was a big help and besides the minor problem i really enjoyed using the app.
Date published: 2021-05-10
Rated 5 out of 5 by from Great product !! Great product even though I had a large tax bill. haha
Date published: 2021-05-10
Rated 4 out of 5 by from Disappointed with $25 for filing Georgia tax I have used Turbo Tax for many years. 2020 was the first year that we have lived in Georgia and therefore the first year to file Georgia tax. I was very disappointed to see that other tax software programs allowed people to e-file Georgia tax free, but using Turbo Tax I had to pay $25!!!! Next year I might have to consider one of those other software tax programs.
Date published: 2021-05-10
Rated 5 out of 5 by from Easy to use It's easy to use with options for having the program walk you through each section, or allowing you to jump directly to the information you need.
Date published: 2021-05-10
Rated 5 out of 5 by from Excellent help I had some new-to-me circumstances this year and was able to get my questions answered via phone calls. Very satisfying to talk to a real knowledgeable person.
Date published: 2021-05-10
Rated 5 out of 5 by from Easy Peasy Easy to use and trustworthy entries and watch outs.
Date published: 2021-05-10
Rated 5 out of 5 by from 4th year using turbo tax - Love it! I had an issue with my state taxes and the Jerome was so very helpful. Super patient and walked me through the trouble shooting. This was a system issue, but it was big because it would have resulted me in paying a few thousand dollars. Which after resolution, ended up with a small refund. I'm grateful!!
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax is great Very user friendly and efficient. Covered all bases.
Date published: 2021-05-10
Rated 5 out of 5 by from EASY TO WORK AND HELP A LOT It was a good experience work with Turbo Tax, the experts are kind, patient and they know . Really I recommended it to others
Date published: 2021-05-10
Rated 4 out of 5 by from Turbo Tax a trusted company I have been using Turbo Tax for several years and my taxes are always done right.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1577
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from info chnage at checkout It was very easy and my tax representative was very helpful. I had difficulties changing my account info in the checkout out stage and she was supposed to close my case but took time to call me and walk me through it. the problem was i was on my phone attempting to change it and all the links and help you offer do not address what to do in the checkout stage or that i needed to do it from my computer and not the phone.Candice was a big help and besides the minor problem i really enjoyed using the app.
Date published: 2021-05-10
Rated 5 out of 5 by from Great product !! Great product even though I had a large tax bill. haha
Date published: 2021-05-10
Rated 4 out of 5 by from Disappointed with $25 for filing Georgia tax I have used Turbo Tax for many years. 2020 was the first year that we have lived in Georgia and therefore the first year to file Georgia tax. I was very disappointed to see that other tax software programs allowed people to e-file Georgia tax free, but using Turbo Tax I had to pay $25!!!! Next year I might have to consider one of those other software tax programs.
Date published: 2021-05-10
Rated 5 out of 5 by from Easy to use It's easy to use with options for having the program walk you through each section, or allowing you to jump directly to the information you need.
Date published: 2021-05-10
Rated 5 out of 5 by from Excellent help I had some new-to-me circumstances this year and was able to get my questions answered via phone calls. Very satisfying to talk to a real knowledgeable person.
Date published: 2021-05-10
Rated 5 out of 5 by from Easy Peasy Easy to use and trustworthy entries and watch outs.
Date published: 2021-05-10
Rated 5 out of 5 by from 4th year using turbo tax - Love it! I had an issue with my state taxes and the Jerome was so very helpful. Super patient and walked me through the trouble shooting. This was a system issue, but it was big because it would have resulted me in paying a few thousand dollars. Which after resolution, ended up with a small refund. I'm grateful!!
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax is great Very user friendly and efficient. Covered all bases.
Date published: 2021-05-10
Rated 5 out of 5 by from EASY TO WORK AND HELP A LOT It was a good experience work with Turbo Tax, the experts are kind, patient and they know . Really I recommended it to others
Date published: 2021-05-10
Rated 4 out of 5 by from Turbo Tax a trusted company I have been using Turbo Tax for several years and my taxes are always done right.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1577