TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Forms review I really like the product; I would like a feature that would allow us to see the prior year tax return/forms in a separate window for comparison.
Date published: 2023-04-17
Rated 1 out of 5 by from Terrible product - cannot handle fairly simple Had to file my son's taxes (under 18) - the program does not understand this. Has no explanations for what comes up. Did not read in the prior year's forms correctly which caused returns to be rejected. Then required payment AND suggests that I have to mail payment in. Absurd.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent! It is really excellent. It helps me to save time! Thanks a lot!
Date published: 2023-04-17
Rated 4 out of 5 by from Struggles a Bit with Unusual Situations It's still the best way I know to file your taxes: hired an accountant last year and was disappointed in the results. However, some situations (the ones that say "this is not common" in the walkthrough) can cause the program to get stuck in endless loops or require info you don't have.
Date published: 2023-04-17
Rated 1 out of 5 by from software crash and waste of time After one of the million updates the software deleted my progress and I had to start all over again. Why doesnt this continually save? I wont but again.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax rocks! TurboTax is easy to use. It's fast, convenient and reliable.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is great product Easy to use and great explanations. The product provides an excellent way to complete our taxes. Well Done.
Date published: 2023-04-17
Rated 5 out of 5 by from Thanks for helping me be lazy! TurboTax is fantastic. I used to watch my dad spend his day going through his taxes while i waited to try and snag some game time on the computer. Years later TurboTax is helping be put off filing taxes to the last minute by the justification of how it'll only take half an hour and i can always do it tomorrow.
Date published: 2023-04-17
Rated 3 out of 5 by from Could be better I wasn't sure about filling form 8938. I declared a very small interest income and spent a long time just figuring out forms and schedules and lines etc.
Date published: 2023-04-17
Rated 5 out of 5 by from I a so thankful for Turbo Tax! The simplicity of turbo tax is wonderful! I truly appreciate Turbotax taking all of the stress away from filing taxes. It is so easy. I just finished doing my taxes and I feel great!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1574
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Forms review I really like the product; I would like a feature that would allow us to see the prior year tax return/forms in a separate window for comparison.
Date published: 2023-04-17
Rated 1 out of 5 by from Terrible product - cannot handle fairly simple Had to file my son's taxes (under 18) - the program does not understand this. Has no explanations for what comes up. Did not read in the prior year's forms correctly which caused returns to be rejected. Then required payment AND suggests that I have to mail payment in. Absurd.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent! It is really excellent. It helps me to save time! Thanks a lot!
Date published: 2023-04-17
Rated 4 out of 5 by from Struggles a Bit with Unusual Situations It's still the best way I know to file your taxes: hired an accountant last year and was disappointed in the results. However, some situations (the ones that say "this is not common" in the walkthrough) can cause the program to get stuck in endless loops or require info you don't have.
Date published: 2023-04-17
Rated 1 out of 5 by from software crash and waste of time After one of the million updates the software deleted my progress and I had to start all over again. Why doesnt this continually save? I wont but again.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax rocks! TurboTax is easy to use. It's fast, convenient and reliable.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is great product Easy to use and great explanations. The product provides an excellent way to complete our taxes. Well Done.
Date published: 2023-04-17
Rated 5 out of 5 by from Thanks for helping me be lazy! TurboTax is fantastic. I used to watch my dad spend his day going through his taxes while i waited to try and snag some game time on the computer. Years later TurboTax is helping be put off filing taxes to the last minute by the justification of how it'll only take half an hour and i can always do it tomorrow.
Date published: 2023-04-17
Rated 3 out of 5 by from Could be better I wasn't sure about filling form 8938. I declared a very small interest income and spent a long time just figuring out forms and schedules and lines etc.
Date published: 2023-04-17
Rated 5 out of 5 by from I a so thankful for Turbo Tax! The simplicity of turbo tax is wonderful! I truly appreciate Turbotax taking all of the stress away from filing taxes. It is so easy. I just finished doing my taxes and I feel great!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1574