TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
tonymo2 from
Forms review
I really like the product; I would like a feature that would allow us to see the prior year tax return/forms in a separate window for comparison.
Date published: 2023-04-17
Rated 1 out of 5 by
stevethinksttisawful from
Terrible product - cannot handle fairly simple
Had to file my son's taxes (under 18) - the program does not understand this. Has no explanations for what comes up. Did not read in the prior year's forms correctly which caused returns to be rejected. Then required payment AND suggests that I have to mail payment in. Absurd.
Date published: 2023-04-17
Rated 5 out of 5 by
tomm8888888 from
Excellent!
It is really excellent. It helps me to save time! Thanks a lot!
Date published: 2023-04-17
Rated 4 out of 5 by
TaxPlayerInOhio from
Struggles a Bit with Unusual Situations
It's still the best way I know to file your taxes: hired an accountant last year and was disappointed in the results. However, some situations (the ones that say "this is not common" in the walkthrough) can cause the program to get stuck in endless loops or require info you don't have.
Date published: 2023-04-17
Rated 1 out of 5 by
ernz54 from
software crash and waste of time
After one of the million updates the software deleted my progress and I had to start all over again. Why doesnt this continually save? I wont but again.
Date published: 2023-04-17
Rated 5 out of 5 by
Jot5 from
TurboTax rocks!
TurboTax is easy to use. It's fast, convenient and reliable.
Date published: 2023-04-17
Rated 5 out of 5 by
Tony01S from
TurboTax is great product
Easy to use and great explanations. The product provides an excellent way to complete our taxes. Well Done.
Date published: 2023-04-17
Rated 5 out of 5 by
Tanksorus from
Thanks for helping me be lazy!
TurboTax is fantastic. I used to watch my dad spend his day going through his taxes while i waited to try and snag some game time on the computer. Years later TurboTax is helping be put off filing taxes to the last minute by the justification of how it'll only take half an hour and i can always do it tomorrow.
Date published: 2023-04-17
Rated 3 out of 5 by
MrLzg from
Could be better
I wasn't sure about filling form 8938. I declared a very small interest income and spent a long time just figuring out forms and schedules and lines etc.
Date published: 2023-04-17
Rated 5 out of 5 by
Happy Susan from
I a so thankful for Turbo Tax!
The simplicity of turbo tax is wonderful! I truly appreciate Turbotax taking all of the stress away from filing taxes. It is so easy. I just finished doing my taxes and I feel great!
All TurboTax® Offerings Reviews - Page 1574
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
tonymo2 from
Forms review
I really like the product; I would like a feature that would allow us to see the prior year tax return/forms in a separate window for comparison.
Date published: 2023-04-17
Rated 1 out of 5 by
stevethinksttisawful from
Terrible product - cannot handle fairly simple
Had to file my son's taxes (under 18) - the program does not understand this. Has no explanations for what comes up. Did not read in the prior year's forms correctly which caused returns to be rejected. Then required payment AND suggests that I have to mail payment in. Absurd.
Date published: 2023-04-17
Rated 5 out of 5 by
tomm8888888 from
Excellent!
It is really excellent. It helps me to save time! Thanks a lot!
Date published: 2023-04-17
Rated 4 out of 5 by
TaxPlayerInOhio from
Struggles a Bit with Unusual Situations
It's still the best way I know to file your taxes: hired an accountant last year and was disappointed in the results. However, some situations (the ones that say "this is not common" in the walkthrough) can cause the program to get stuck in endless loops or require info you don't have.
Date published: 2023-04-17
Rated 1 out of 5 by
ernz54 from
software crash and waste of time
After one of the million updates the software deleted my progress and I had to start all over again. Why doesnt this continually save? I wont but again.
Date published: 2023-04-17
Rated 5 out of 5 by
Jot5 from
TurboTax rocks!
TurboTax is easy to use. It's fast, convenient and reliable.
Date published: 2023-04-17
Rated 5 out of 5 by
Tony01S from
TurboTax is great product
Easy to use and great explanations. The product provides an excellent way to complete our taxes. Well Done.
Date published: 2023-04-17
Rated 5 out of 5 by
Tanksorus from
Thanks for helping me be lazy!
TurboTax is fantastic. I used to watch my dad spend his day going through his taxes while i waited to try and snag some game time on the computer. Years later TurboTax is helping be put off filing taxes to the last minute by the justification of how it'll only take half an hour and i can always do it tomorrow.
Date published: 2023-04-17
Rated 3 out of 5 by
MrLzg from
Could be better
I wasn't sure about filling form 8938. I declared a very small interest income and spent a long time just figuring out forms and schedules and lines etc.
Date published: 2023-04-17
Rated 5 out of 5 by
Happy Susan from
I a so thankful for Turbo Tax!
The simplicity of turbo tax is wonderful! I truly appreciate Turbotax taking all of the stress away from filing taxes. It is so easy. I just finished doing my taxes and I feel great!
All TurboTax® Offerings Reviews - Page 1574
Date published: 2023-04-17