TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Seriously frustrating to correct errors Why is it that you are not able to condense products and services, then pay your taxes at the end, rather than ad hoc? I accidentally clicked the premium services, thought that I was paying my taxes due and then discovered it was for the premium service. Then spent 4+ hours trying to fix the mistake and multiple agents "just reach out to your bank to have it corrected does not suffice."
Date published: 2023-04-17
Rated 1 out of 5 by from impossible to make payment It would not accept legitimate payment from either my credit card or pay pal. Had to call customer service, spent it least an extra 2 hours frustrated with this problem I would like a refund of the amount for Turbo Tax, to rectify this situation, as I spent valuable time to figure this out, which ended up to be a Turbo Tax tech issue. thank you very much.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is the best self guided tax software Turbo Tax always make my tax filing simple. I will use Turbo Tax to file taxes Next Year!
Date published: 2023-04-17
Rated 5 out of 5 by from thorough and easy Turbo tax is easy to use and thorough. It covers all circumstances I need. It also can upload documents directly from your computer and sometimes your banking institution.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo&U Turbo Tax walked me through my return, helping me where needed.
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and Easy TurboTax is Awesome !!! Love the easy and step by step help will use it again and again
Date published: 2023-04-17
Rated 5 out of 5 by from AWSOME SO EASY LOTS OF HELP AND GOOD SYSTEM TO YOUR TAXES WITH
Date published: 2023-04-17
Rated 5 out of 5 by from Much better this year! I am a long time user of Turbo Tax and this year was so much better! Much more clear and understand the deductions much better. Thank you Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by from It was so easy it was easy it did not take hardly anytime to do my taxes
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Easy Easy! Fantastic way to save time and be sure of doing things right!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1567
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Seriously frustrating to correct errors Why is it that you are not able to condense products and services, then pay your taxes at the end, rather than ad hoc? I accidentally clicked the premium services, thought that I was paying my taxes due and then discovered it was for the premium service. Then spent 4+ hours trying to fix the mistake and multiple agents "just reach out to your bank to have it corrected does not suffice."
Date published: 2023-04-17
Rated 1 out of 5 by from impossible to make payment It would not accept legitimate payment from either my credit card or pay pal. Had to call customer service, spent it least an extra 2 hours frustrated with this problem I would like a refund of the amount for Turbo Tax, to rectify this situation, as I spent valuable time to figure this out, which ended up to be a Turbo Tax tech issue. thank you very much.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is the best self guided tax software Turbo Tax always make my tax filing simple. I will use Turbo Tax to file taxes Next Year!
Date published: 2023-04-17
Rated 5 out of 5 by from thorough and easy Turbo tax is easy to use and thorough. It covers all circumstances I need. It also can upload documents directly from your computer and sometimes your banking institution.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo&U Turbo Tax walked me through my return, helping me where needed.
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and Easy TurboTax is Awesome !!! Love the easy and step by step help will use it again and again
Date published: 2023-04-17
Rated 5 out of 5 by from AWSOME SO EASY LOTS OF HELP AND GOOD SYSTEM TO YOUR TAXES WITH
Date published: 2023-04-17
Rated 5 out of 5 by from Much better this year! I am a long time user of Turbo Tax and this year was so much better! Much more clear and understand the deductions much better. Thank you Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by from It was so easy it was easy it did not take hardly anytime to do my taxes
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Easy Easy! Fantastic way to save time and be sure of doing things right!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1567