TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
HRBlockFutureCustomer1234 from
Seriously frustrating to correct errors
Why is it that you are not able to condense products and services, then pay your taxes at the end, rather than ad hoc? I accidentally clicked the premium services, thought that I was paying my taxes due and then discovered it was for the premium service. Then spent 4+ hours trying to fix the mistake and multiple agents "just reach out to your bank to have it corrected does not suffice."
Date published: 2023-04-17
Rated 1 out of 5 by
Not happy mlb from
impossible to make payment
It would not accept legitimate payment from either my credit card or pay pal. Had to call customer service, spent it least an extra 2 hours frustrated with this problem I would like a refund of the amount for Turbo Tax, to rectify this situation, as I spent valuable time to figure this out, which ended up to be a Turbo Tax tech issue. thank you very much.
Date published: 2023-04-17
Rated 4 out of 5 by
MR Reem from
Turbo Tax is the best self guided tax software
Turbo Tax always make my tax filing simple. I will use Turbo Tax to file taxes Next Year!
Date published: 2023-04-17
Rated 5 out of 5 by
bec88 from
thorough and easy
Turbo tax is easy to use and thorough. It covers all circumstances I need. It also can upload documents directly from your computer and sometimes your banking institution.
Date published: 2023-04-17
Rated 5 out of 5 by
123 Jason from
Turbo&U
Turbo Tax walked me through my return, helping me where needed.
Date published: 2023-04-17
Rated 5 out of 5 by
MrMacDuff from
Quick and Easy TurboTax is Awesome !!!
Love the easy and step by step help will use it again and again
Date published: 2023-04-17
Rated 5 out of 5 by
TURBOTAXISGREAT23334 from
AWSOME
SO EASY LOTS OF HELP AND GOOD SYSTEM TO YOUR TAXES WITH
Date published: 2023-04-17
Rated 5 out of 5 by
Gloria 13 from
Much better this year!
I am a long time user of Turbo Tax and this year was so much better! Much more clear and understand the deductions much better. Thank you Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by
KingArt1994 from
It was so easy
it was easy it did not take hardly anytime to do my taxes
Date published: 2023-04-17
Rated 5 out of 5 by
Juan Ancho from
Easy Easy Easy!
Fantastic way to save time and be sure of doing things right!
All TurboTax® Offerings Reviews - Page 1567
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
HRBlockFutureCustomer1234 from
Seriously frustrating to correct errors
Why is it that you are not able to condense products and services, then pay your taxes at the end, rather than ad hoc? I accidentally clicked the premium services, thought that I was paying my taxes due and then discovered it was for the premium service. Then spent 4+ hours trying to fix the mistake and multiple agents "just reach out to your bank to have it corrected does not suffice."
Date published: 2023-04-17
Rated 1 out of 5 by
Not happy mlb from
impossible to make payment
It would not accept legitimate payment from either my credit card or pay pal. Had to call customer service, spent it least an extra 2 hours frustrated with this problem I would like a refund of the amount for Turbo Tax, to rectify this situation, as I spent valuable time to figure this out, which ended up to be a Turbo Tax tech issue. thank you very much.
Date published: 2023-04-17
Rated 4 out of 5 by
MR Reem from
Turbo Tax is the best self guided tax software
Turbo Tax always make my tax filing simple. I will use Turbo Tax to file taxes Next Year!
Date published: 2023-04-17
Rated 5 out of 5 by
bec88 from
thorough and easy
Turbo tax is easy to use and thorough. It covers all circumstances I need. It also can upload documents directly from your computer and sometimes your banking institution.
Date published: 2023-04-17
Rated 5 out of 5 by
123 Jason from
Turbo&U
Turbo Tax walked me through my return, helping me where needed.
Date published: 2023-04-17
Rated 5 out of 5 by
MrMacDuff from
Quick and Easy TurboTax is Awesome !!!
Love the easy and step by step help will use it again and again
Date published: 2023-04-17
Rated 5 out of 5 by
TURBOTAXISGREAT23334 from
AWSOME
SO EASY LOTS OF HELP AND GOOD SYSTEM TO YOUR TAXES WITH
Date published: 2023-04-17
Rated 5 out of 5 by
Gloria 13 from
Much better this year!
I am a long time user of Turbo Tax and this year was so much better! Much more clear and understand the deductions much better. Thank you Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by
KingArt1994 from
It was so easy
it was easy it did not take hardly anytime to do my taxes
Date published: 2023-04-17
Rated 5 out of 5 by
Juan Ancho from
Easy Easy Easy!
Fantastic way to save time and be sure of doing things right!
All TurboTax® Offerings Reviews - Page 1567
Date published: 2023-04-17