TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Very good I've used Turbo Tax for over 10 years nbd find it generally very easy to use and very intuitive (no pun intended). However, when asked to make an entry during a review of forms, there's no button to take you back to the page on which you need to make the entry. You have to hit back buttons and search.
Date published: 2021-05-10
Rated 5 out of 5 by from Easy to follow I have used Turbo Tax annually since late 1980's. Script is succinct and "if" an individual is knowledgeable of their financial matters, should be able to easily take advantage of all applicable deductions to reduce their marginal rate.
Date published: 2021-05-10
Rated 4 out of 5 by from Great Job!! Thank You!!! So much help!! Ronisha was a huge help! She found the information I needed and we got it taken care of and filed!
Date published: 2021-05-10
Rated 5 out of 5 by from great wunnerful awesome fantastic ethereal cosmic ballisticly blissful
Date published: 2021-05-10
Rated 5 out of 5 by from Your expert is fantastic! I spoke to your expert Scott. He was fantastic and helped me a lot! one comment on the software. I am a US citizen and living abroad. This software works for expat, but could improve a bit. Many parts still need manual input and some information from part years tax filings are not automatically brought to current year. Hope next year will be better.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo tax is awesome The turbo tax live person was easy to talk to and answered all my questions.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo tax is the best! Can do my taxes myself and trust that it is being done correctly.
Date published: 2021-05-10
Rated 2 out of 5 by from Poor example this year!!! Lost every thing I had done, shortly before completion.... Had to REDO everyhing with a new blank start point. Disgusting and time wasteful!!
Date published: 2021-05-10
Rated 4 out of 5 by from My experience I have been using Turbo Tax for last 15 years and I have overall good experience with user friendly interface and quick help links for any tax items. I couldn't reimport my W2 data successfully from ADP due to mistakenly entering wrong SS number first time.
Date published: 2021-05-10
Rated 5 out of 5 by from Great product that gets better year after year!!! This product has been my choice for over 15+ years and I am impressed with the support and service available through the help center, turbotax community, and the extensive knowledge base available year after year. You want more than just free...free...free...free, then join the most satisfying tax software available on the market, to get benefits...benefits...benefits....benefits with savings and big REFUNDS. No matter who you are.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1566
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Very good I've used Turbo Tax for over 10 years nbd find it generally very easy to use and very intuitive (no pun intended). However, when asked to make an entry during a review of forms, there's no button to take you back to the page on which you need to make the entry. You have to hit back buttons and search.
Date published: 2021-05-10
Rated 5 out of 5 by from Easy to follow I have used Turbo Tax annually since late 1980's. Script is succinct and "if" an individual is knowledgeable of their financial matters, should be able to easily take advantage of all applicable deductions to reduce their marginal rate.
Date published: 2021-05-10
Rated 4 out of 5 by from Great Job!! Thank You!!! So much help!! Ronisha was a huge help! She found the information I needed and we got it taken care of and filed!
Date published: 2021-05-10
Rated 5 out of 5 by from great wunnerful awesome fantastic ethereal cosmic ballisticly blissful
Date published: 2021-05-10
Rated 5 out of 5 by from Your expert is fantastic! I spoke to your expert Scott. He was fantastic and helped me a lot! one comment on the software. I am a US citizen and living abroad. This software works for expat, but could improve a bit. Many parts still need manual input and some information from part years tax filings are not automatically brought to current year. Hope next year will be better.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo tax is awesome The turbo tax live person was easy to talk to and answered all my questions.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo tax is the best! Can do my taxes myself and trust that it is being done correctly.
Date published: 2021-05-10
Rated 2 out of 5 by from Poor example this year!!! Lost every thing I had done, shortly before completion.... Had to REDO everyhing with a new blank start point. Disgusting and time wasteful!!
Date published: 2021-05-10
Rated 4 out of 5 by from My experience I have been using Turbo Tax for last 15 years and I have overall good experience with user friendly interface and quick help links for any tax items. I couldn't reimport my W2 data successfully from ADP due to mistakenly entering wrong SS number first time.
Date published: 2021-05-10
Rated 5 out of 5 by from Great product that gets better year after year!!! This product has been my choice for over 15+ years and I am impressed with the support and service available through the help center, turbotax community, and the extensive knowledge base available year after year. You want more than just free...free...free...free, then join the most satisfying tax software available on the market, to get benefits...benefits...benefits....benefits with savings and big REFUNDS. No matter who you are.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1566