TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Does a great job Has been doing a great job most of the past 5 or 6 years since I standardized on this version of tax prep software. It was off a little last year in the fed return some sort of a difference on the Covid stimulus funds received and due. but that could have been a mis-understanding too.
Date published: 2023-04-17
Rated 5 out of 5 by from Great! Very smooth process. Cache doesn’t work with safari
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Very easy to fill, but a little bit expensive. Good for people without experience.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax is OK It was a little cumbersome to me. I used TaxAct for the past few years. I was stuck on how to delete a form that I mistakenly said I needed. I ended up calling for some guidance. The person did help me delete the form. After deletion it was OK for me to file both my federal and state.
Date published: 2023-04-17
Rated 3 out of 5 by from Helps, but could do a lot better helps to prepare the return with some misses; biggest issue is for years i can't file electronically because of the AGI issue
Date published: 2023-04-17
Rated 1 out of 5 by from terrible and customer service is not good over charged me customer support does not help not good i have told my friends how good you were in previous years but terrible this year
Date published: 2023-04-17
Rated 5 out of 5 by from some pain but overall very product, I have used for years. Changing emails and not connecting to prior years sucked.
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 E-filing As always, 2022 was easy to complete, just like prior years.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Tax Prep I found Turbo Tax much easier to use this year. It was quick and easy to follow.
Date published: 2023-04-17
Rated 5 out of 5 by from me likee Turbo online very easy and quick. good walk through support from online support
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1565
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Does a great job Has been doing a great job most of the past 5 or 6 years since I standardized on this version of tax prep software. It was off a little last year in the fed return some sort of a difference on the Covid stimulus funds received and due. but that could have been a mis-understanding too.
Date published: 2023-04-17
Rated 5 out of 5 by from Great! Very smooth process. Cache doesn’t work with safari
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Very easy to fill, but a little bit expensive. Good for people without experience.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax is OK It was a little cumbersome to me. I used TaxAct for the past few years. I was stuck on how to delete a form that I mistakenly said I needed. I ended up calling for some guidance. The person did help me delete the form. After deletion it was OK for me to file both my federal and state.
Date published: 2023-04-17
Rated 3 out of 5 by from Helps, but could do a lot better helps to prepare the return with some misses; biggest issue is for years i can't file electronically because of the AGI issue
Date published: 2023-04-17
Rated 1 out of 5 by from terrible and customer service is not good over charged me customer support does not help not good i have told my friends how good you were in previous years but terrible this year
Date published: 2023-04-17
Rated 5 out of 5 by from some pain but overall very product, I have used for years. Changing emails and not connecting to prior years sucked.
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 E-filing As always, 2022 was easy to complete, just like prior years.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Tax Prep I found Turbo Tax much easier to use this year. It was quick and easy to follow.
Date published: 2023-04-17
Rated 5 out of 5 by from me likee Turbo online very easy and quick. good walk through support from online support
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1565