TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 2 out of 5 by from Turbo Tax is NOT awesome difficult time this year. in addition to problems previously mentioned regarding QCDs, I was not able to e-file my state amended return. Because of a software glitch, TT showed the wrong state when it was time to e-file. As a result I will have to print around one hundred pages at a local Fed Ex office in the state of Michigan during their Covid spike. I also spent upwards of two hours on the phone with a very patient tech support person who was unable to resolve the issue. She apologized when I asked if TT would make some sort of adjustment for the expense and inconvenience of printing and filing and her superiors said they would not.
Date published: 2021-05-12
Rated 5 out of 5 by from excellent excellent ease of use easy instructions would use again
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax Delivers Turbo Tax simply lives up to and exceeds all that it claims and advertises it will do. It is intuitively designed and anticipates your sequence of thoughts and calculations and questions and knowledge. It explains and gives a sense of how important a specific category is to IRS and to you for the best Tax Return. Keeps in view you running "Tax Return or Taxes Due" status...as you go through process. Also, Lets you "drive" or "follow prompts" throughout the process. Clearly keeps you on the "playing field"...works to ensure best tax return and lowest audit probability. Turbo Tax's reviews for proper completion, accuracy and then correcting any questionable areas...before filing...are excellent and comforting. E-Filing is incredibly easy to follow with numerous safeguards. Post filing, Turbo Tax is tracking your return and verifying its status with you while you are getting IRS status. Lastly, provides excellent options for saving and printing your official Tax Return submission. Next year, when load software...it pulls up your tax data from previous year for a running comparison. Turbo Tax is "king" for me!
Date published: 2021-05-12
Rated 5 out of 5 by from Great is does both Fed and State returns It was a little difficult to follow on line chat. Took me a while to find and select items that needed correction or addition.
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is great for us! No matter what we put in, the standard deduction is best. I wish they could offer that first and save work!
Date published: 2021-05-12
Rated 3 out of 5 by from good product while the product is easy to use and i'm sure that it's accurate, i think I could have used a less expensive version. If standard deduction was what was best (according to the software) then I could have used the basic or even the free version. Correct me if I'm wrong, Intuit.
Date published: 2021-05-12
Rated 5 out of 5 by from Good Good perfect great simple and easy. Will use it again
Date published: 2021-05-12
Rated 4 out of 5 by from Needs help TTax needs an easier way to go back and check any form.. takes too much time
Date published: 2021-05-12
Rated 5 out of 5 by from Great Tax Preparation Software Accurate and easy to follow Federal and State tax preparation software with excellent guidance and tips.
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is great! It was easy to use and explained everything we needed to complete my returns.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1557
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbo Tax is NOT awesome difficult time this year. in addition to problems previously mentioned regarding QCDs, I was not able to e-file my state amended return. Because of a software glitch, TT showed the wrong state when it was time to e-file. As a result I will have to print around one hundred pages at a local Fed Ex office in the state of Michigan during their Covid spike. I also spent upwards of two hours on the phone with a very patient tech support person who was unable to resolve the issue. She apologized when I asked if TT would make some sort of adjustment for the expense and inconvenience of printing and filing and her superiors said they would not.
Date published: 2021-05-12
Rated 5 out of 5 by from excellent excellent ease of use easy instructions would use again
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax Delivers Turbo Tax simply lives up to and exceeds all that it claims and advertises it will do. It is intuitively designed and anticipates your sequence of thoughts and calculations and questions and knowledge. It explains and gives a sense of how important a specific category is to IRS and to you for the best Tax Return. Keeps in view you running "Tax Return or Taxes Due" status...as you go through process. Also, Lets you "drive" or "follow prompts" throughout the process. Clearly keeps you on the "playing field"...works to ensure best tax return and lowest audit probability. Turbo Tax's reviews for proper completion, accuracy and then correcting any questionable areas...before filing...are excellent and comforting. E-Filing is incredibly easy to follow with numerous safeguards. Post filing, Turbo Tax is tracking your return and verifying its status with you while you are getting IRS status. Lastly, provides excellent options for saving and printing your official Tax Return submission. Next year, when load software...it pulls up your tax data from previous year for a running comparison. Turbo Tax is "king" for me!
Date published: 2021-05-12
Rated 5 out of 5 by from Great is does both Fed and State returns It was a little difficult to follow on line chat. Took me a while to find and select items that needed correction or addition.
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is great for us! No matter what we put in, the standard deduction is best. I wish they could offer that first and save work!
Date published: 2021-05-12
Rated 3 out of 5 by from good product while the product is easy to use and i'm sure that it's accurate, i think I could have used a less expensive version. If standard deduction was what was best (according to the software) then I could have used the basic or even the free version. Correct me if I'm wrong, Intuit.
Date published: 2021-05-12
Rated 5 out of 5 by from Good Good perfect great simple and easy. Will use it again
Date published: 2021-05-12
Rated 4 out of 5 by from Needs help TTax needs an easier way to go back and check any form.. takes too much time
Date published: 2021-05-12
Rated 5 out of 5 by from Great Tax Preparation Software Accurate and easy to follow Federal and State tax preparation software with excellent guidance and tips.
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is great! It was easy to use and explained everything we needed to complete my returns.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1557